YBS have good interest rates compared to other providers and I have been with them since 1996. My complaint is that they keep introducing new accounts with higher interest rates, especially for ISAs.... Voir plus
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Lisez les avis des autres
We went to our nearest branch and the Staff at Castleford West Yorkshire were so helpful and couldn't do enough....they were professional, understanding,caring, patient and extremely Knowledgeable ab... Voir plus
L'entreprise a répondu
Transferred my low interest rate ISA to YBS. The actual transfer was easy to do online and only took a few days A follow up phone call from YBS was made too to make sure I was satisfied We are now... Voir plus
Although a long online process, which is to be expected, I didn't find out what was required until the process had begun, so a list of requirements upfront would have been helpful. Then again, maybe I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Coordonnées de contact
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Royaume-Uni
- www.ybs.co.uk
4,7
Excellent
11 k avis
Demande des avis aux clients
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Réponse de Yorkshire Building Society
Hello Anne,
Thank you for your positive feedback. 🙂
Kind regards.
Réponse de Yorkshire Building Society
Hello Lindsay,
Thank you for your feedback.
Kind regards.
Face to face contact
Staff were very helpful and informative.
Visit was very comfortable.
Business was transacted very easily.
24 juillet 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
Helpful staff
Very pleasant and helpful staff at the branch I visited, assisted me in opening my account
8 août 2026
Réponse de Yorkshire Building Society
Hello.
Thank you for your positive feedback.
Kind regards.
Friendly and helpful staff
Friendly and helpful staff who helped me with setting up online banking.
22 juillet 2026
Réponse de Yorkshire Building Society
Hello Zahida,
Thank you for your positive feedback.
Kind regards.
The staff in YBS branch were friendly…
The staff in YBS branch were friendly and very helpful.
Opened the savings account easily and was kept updated on when the passbook would be ready for collection.
Very happy with the service
12 juillet 2026
Réponse de Yorkshire Building Society
Hello Jasmine,
Thank you for your feedback. Its lovely to hear about your recent branch experience. 🙂
Kind regards.
Louise was very helpful setting up our…
Louise was very helpful setting up our accounts.
She explained everything well - a positive experience
14 août 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for sharing your positive feedback.
Kind regards.
Staff very friendly,polite and helpful…
Staff very friendly,polite and helpful I will recommend this branch to anyone so very satisfied. Customer service was outstanding
12 août 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for your positive feedback It is greatly appreciated appreciated. 🙂
Kind regards.
A pleasure
I met 2 female members of staff. Both were polite, friendly and professional. It was my first visit to this branch, I hope it is not my last.
14 août 2026
Réponse de Yorkshire Building Society
Hello Laurence,
Thank you for your positive feedback. It is great to hear about your recent branch experience.
Kind regards.
friendly staff very helpful
13 août 2026
Réponse de Yorkshire Building Society
Hello James,
Thank you for your feedback. 🙂
Kind regards.
A simple process to transfer from an…
A simple process to transfer from an ISA to a YBS one online.
6 août 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
The process to open and transfer my…
The process to open and transfer my cash ISA was very straightforward and the app is great.
13 août 2026
Réponse de Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards. 🙂
Réponse de Yorkshire Building Society
That's lovely to hear - thank you!
Réponse de Yorkshire Building Society
Thank you for your review!
Réponse de Yorkshire Building Society
Many thanks Robert
Very easy to set up but can’t give 5…
Very easy to set up but can’t give 5 stars as I selected monthly interest and this does not appear to be happening?
13 août 2026
Réponse de Yorkshire Building Society
Hello Nicky,
Thank you for your feedback. I am sorry to hear that the monthly interest hasn't been successfully selected on your account, If you are able to call us on 0345 1200 100 we can look into this for you.
Kind regards.
Réponse de Yorkshire Building Society
Hello Karen,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Réponse de Yorkshire Building Society
Hello Dave,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
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