Yorkshire Caravans & Motorhomes Avis 

Spoke to Dave and he has been incredible and has helped us out as newbies! Fantastic service!! Thank you

I bought a Caravan from South Yorkshire caravans Limited from start to finish the staff. Scott /Andy & Richard were brilliant very professional made you feel at ease no pressure whats so ever thay very helpful thay really did go the extra mile would definitely use them again .

Order a set of alko jacking points from Ebay speedy delivery well packaged will definitely buy from here again 10/10

I could write a lot about this company, but I would advise you to look at the one star reviews, which will give you a true picture.
Oblviously, they can't do enough when they are trying to get your custom, but anything else, forget it.
You call, the person you want is "in a meeting" or "not at his desk", they "will call you back".
The call back never comes.
I had to threaten legal action to obtain payment for a caravan I sold them, before I received payment.
Generally, there seems to be a total lack of respect for the customer, or desire to provide a decent service.
My advice would be to avoid.

Johnny was a great salesman id reccomend him to anybody i wouldnt want to deal with anyone else he was the best and look foward to seing him again in future for my next caravan he does a great job

Emma (warranty) is always our go to point at YC, she is professional, understanding and provides a great service, would strongly recommend her service and is a pleasure to deal with - thanks :-)

To sum up this company . They Are Cowboys!!!
Bought a second hand motorhome but on the day of collection they said an accident had happened and a crack on the bumper of around 10 inches had occured.
Being very annoyed at the time we allowed them to repair the bumper and arranged another pick up date.
The day arrived to pick up. The carpets missing, the gas bottles they promised were missing, the levelers missing, the grey waste loose, the roof fan dirty.
After several hours of waiting for these to be fixed we took it away.
A week later we happen to pass a motorhome company through in Sheffield and looked around their motorhomes. As we were dispondant with the motorhome and service we had recieved at Yorkshire Caravans. We decided very quickly that a bigger and newer motorhome was better for us.
We part exed our motorhome for the new one. They inspected ours only to find tyres over 8 years old and very high damp readings and a light out on the roof.
We contacted Yorkshire Caravans with no response for 8 weeks until we sent a recorded delivery letter to which they responded with our damp readings say different and the tyres okay.
Very unhappy customer and if anyone asks our opinion on your company i will gladly tell them .
In response to the reply from Yorkshire Caravans i feel i must clarify incorrect statements .Firstly at no point was the Motorhome sold as a too good to trade especially at the price paid
Secondly it was advertised on Youtube by Yorkshire Caravans with all of the Carpets and Ancilliaries that we mentioned clearly in the Motorhome and were all there when the sale was agreed. The lack of communication and accountability between departments is shocking. i think RECOLLATIONS MAY VARY HERE

We collected the new van last Friday, and have been out in it exploring over the weekend.
The whole experience from over 6 weeks ago when we started looking to collection has been painless. Toby was very organised during drop off of the part ex and collection a week later. With all paperwork ready and in order when we turned up.

We had visited quite a few other retailers during our research looking at layout and van options and at YC&M we felt like we were not hassled whilst we explored and when the we needed assistant it was available. By then we knew exactly what we wanted in a van and we were lucky that we could take one in stock with a managers special deal price.

We have got the habitation service plan so will be back in a year, if not before for any spares / accessories from the shop.

Toni Was superb polite, friendly and simply overworked by management, so I'm hoping that at some point they will adjust the loading on her a little, before they loose a lovely professional front of house person. Anyway she was very helpful and guided us in the right direction making a purchase.

We needed a new caravan for a special trip we had planned Yorkshire Caravans made this happen with super service from their team and Andy who was a great support all the way we so pleased and recommend them 5 star service 👌 Big thank you to Andy.

Dave in the awnings department was fantastic! Really knowledgeable, super helpful & gave us a great deal - would definitely recommend!

Brought a new window for my caravan arrived in less than 24hrs unfortunately arrived damaged by courier contacted
Yorkshire caravans sent another one again speedy delivery . These people are so helpful would highly recommend
Definitely would use again also fantastic price thanks for excellent service.

Just bought a driveaway Ventura awning from YC&M. Was greeted in the awning showroom by Dave C who was very polite, knowledgeable, professional and helpful.

Great customer service that will ensure we go back there.

We recently purchased our Coachman Laser caravan from here and couldn’t be happier with the service we received. Andy guided us through the entire process, answering all of our questions and making everything feel straightforward — nothing was ever too much trouble. On collection day, Mel carried out a very thorough handover and explained everything in great detail, which we really appreciated. Andy also gave us a courtesy call a few days later to make sure everything was going well. We’re absolutely delighted with both our caravan and the excellent customer service, and we would highly recommend them to anyone considering a purchase.

Andy was amazing from the word go. Went above and beyond to find us the right caravan. Collection was easy with every thing organised.

Yesterday 18.05.26 we purchased our first caravan through Yorkshire Caravans Andy and the entire experience was outstanding from start to finish. Andy was professional, knowledgeable, patient, and genuinely went above and beyond to help us find the perfect caravan for our needs. Nothing was too much trouble, and he took the time to answer every question thoroughly without any pressure whatsoever.

His honesty, friendly attitude, and attention to detail made the whole process smooth and stress-free. It’s rare to come across someone so dedicated to great customer service these days. We would highly recommend Andy to anyone looking to buy a caravan — a real credit to the company. Thanks again, Andy!

We had a fantastic experience with Dave in the awnings department. His knowledge was absolutely second to none, and he took the time to guide us through all the options to make sure we chose the right awning for our needs.

Dave was patient, friendly, and incredibly helpful throughout the whole process. Nothing felt rushed, and his honest advice and expertise gave us complete confidence in our purchase. Customer service like this is hard to find these days.

A huge thank you to Dave for all his help — we wouldn’t hesitate to recommend him to anyone looking for expert advice and outstanding service!

Richard in Caravan Handovers made our whole purchase experience the icing on the cake. He explained all the caravan functions clearly and made everything easy to understand, answering every question with patience and professionalism. Thanks to Richard, we left feeling confident and excited for our new adventures. Excellent customer service from start to finish!

Just bought our new 2026 Bailey Adamo 75-4DL Refresh from Liam.

We found Liam to be a really great help, working through the sales process from beginning to end, communicating promptly with us via callbacks to confirm we were on track or what was needed. On collection he was with us through the whole afternoon, checking we understood and participated in the handover process, that was completed diligently by Sarah, who was very friendly, courteous and professional.

A most excellent experience so far, including meeting Rachel from After Care, that was an extra bonus as she understood our future needs.

Ordered a new caravan kitchen tap from Yorkshire Caravans, it arrived on time and well packaged.
I would use them again. Thank you.

What went wrong? Everything!! I gave a 1 Star review purely because it wouldn't let me give zero!
The handover was delayed for weeks with numerous mechanical issues. A new clutch was needed and the gearbox had to be rebuilt (apparently). I am NOT convinced it was done. Then (apparently) after 5-6 hours of being tested, the interior diesel heater was found to be faulty so a new one was fitted. Yet when I first used this heater, my van was filled up with dangerous fumes in less than 5 minutes, that would have killed me if the smoke detector didn't sound. I have since reported this to Yorkshire caravans who have agreed to have another diesel heater fitted. The company I took it to couldn't tell me if the one in the van was new, but told me it was "Chinese crap!" I have had no apology from YC for selling me a death trap. They are a very, very poor company, only concerned with profit and no regard for customers or their welfare.
When I eventually went to collect the van 2 months late, I had to wait over an hour as I was double booked. Peter the salesman who tells you anything you want to hear (most untrue) just to make a sale, persuaded me not to have a full handover to save time. After waiting over 2 months to get my new van, I agreed. Big mistake! After all the issues I've had with it since, they have refused for me to send the van back because "I had checked the van during handover" and then signed to say that it was all in good working order. Another ploy to hide the poor quality vans they sell.
On my first outing with the van, I did approximately 15 miles before it went into 'limp mode'. A return to the garage told me that it needed a new turbo. A few weeks later, the van returned to the garage for an oil leak. In the first few months most of the mileage was done taking it into the garage for repairs.
I now have a van that I don't trust so instead of living my best life, it spends most of the time sat on my drive.
If you need a motorhome, save yourself a load of grief and go somewhere else. A poor company selling poor quality campervans with no regard for their customers health and wellbeing. AVOID!!

UPDATE.
Following this scathing (but truthful) review, I was immediately contacted by the manager who had previously dismissed any requests to return my van. On instruction from his MD. I was then invited to a meeting the MD of Yorkshire Caravans which I agreed to.
They were obviously unhappy about my review and explained that they were responsible for the mortgages of 83 staff and my review could result in a business closing. I obviously didn’t want that to happen but pointed out that I was £24000 out of pocket, something I could definitely not afford.
The MD was a decent bloke and actually listened to what I had to say. He then agreed to offer to ‘buy back’ my van and offered me £22000. I immediately accepted. In hindsight, I feel I should have got the full price back but was so desperate to see the back of the van that I took it without argument.
I went home and returned the van within the hour. I was then told I would receive the money the same day. Despite several emails & calls, it still took nearly a week to get my money.
I did not want to be in a position to write such a poor review but I had no choice. I asked numerous times to return the Van and was refused every time. If only it could have been resolved more amicably in the first place.

We have just bought a used caravan with the support of Debbie. The first few days we had communicated via email, and eventually decided to travel the distance to look at it. We rang in the morning and were offered to put a fully refundable holding deposit down to ensure it was still there for us. Whilst we drove Debbie kindly went and took lots of pictures of the caravan for us and answered a few questions we had. When we arrived we were shocked at the size of the place. Debbie unlocked the caravan and just left us to it, no hard sell. We decided it was perfect for us. Went through all the extra options available like warranty, fabric protection etc but again no hard sell. Paperwork was quick and easy and then Debbie took us to introduce us to people in the accessory shop, along with discount vouchers as we wanted to buy awning and equipment. All in all fantastic service from Debbie, who despite being non stop juggling customers was calm, knowledgable and unrushing. Would definitely contact her again if we ever wanted to buy another.