Yorkshire Caravans & Motorhomes Avis 

579
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a new awning, which while away had a few problems with the fit. Called Yorkshire Caravans gave us advice on what to do and if that didn’t work out bring it back. Returned awning and was soon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Spoke to Dave in the awning department, and he couldn't be more helpful in sorting us out with our extra awning stuff . Really recommend going here as they are so helpful .

Noté 5 sur 5 étoiles

My dealings with Grant Lees were first rate. He is experienced, courteous, helpful, knowledgeable and guided me smoothly through the process of selling my Motorhome. At all times he was efficient and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Don't waste your time and money ordering online accessories from these. My order was cancelled next day, despite the website saying the item was in stock. I was sent no notification of this, I had to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de camping-cars

Écrit par l'entreprise

Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

579 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(579)

397 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jonny at Doncaster was very nice and…

Jonny at Doncaster was very nice and helpful, we felt no pressure at all to buy a caravan, he showed us around, told us what would benefit us and our family, would recommend to others, after going to other showrooms and they have been very rude to us before

14 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Natalie,

Thank you for your lovely review! We're so pleased to hear Jonny made you feel welcome and helped you find the right caravan for your family without any pressure. We'll be sure to pass on your kind words to him. Thank you for your recommendation, it really means a lot to us.

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

I cannot thank Emma Maud enough

I cannot thank Emma Maud enough, this person has gone above and beyond after hitting a blocker from provider. Emma continued to communicate with me keeping me updated throughout the issue, and finally with great news resolving the problem

Thank you Emma

15 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Thank you for your lovely review! We're really pleased Emma was able to help get everything resolved for you and keep you updated along the way. We appreciate you taking the time to share your experience.

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Very helpful salesman

Very helpful salesman, Grant Lees. Just did not find the right motorhome with you, no issues at all with the care and attention received. Found the right motorhome elsewhere but would not hesitate to recommend Yorkshire Caravans to anyone.

5 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi John,

Thank you for your kind review! While we're sorry we didn't have the right motorhome for you this time, it's great to hear Grant looked after you and that you were happy with the care and attention you received. We really appreciate your recommendation and wish you many happy adventures in your new motorhome.

– Yorkshire Caravans & Motorhomes

Noté 1 sur 5 étoiles

Would have given zero stars if…

Would have given zero stars if possible,DO NOT BE FOOLED BY THE 5 STAR REVIEWS,purchased a 2015 lunar lexon,paid just under 10 thousand pounds,was assured it had a full pre deliver inspection and a 4 hour safety check for "piece of mind" ,absolute rubbish only had it 1 week and it leaked from 3 different places,the structural support in the roof had rotted and was collapsing,was told after we paid for that their sold as seen range was classed as "do-er uppers" (their actual words for 10 thousand pouns worth of caravan that wasnt safe to be in that my son slept in with a rotten roof and it is now back up for sale on their site,AVOID AT ALL COSTS!!

13 avril 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Adam,

We're sorry to read your review and to hear that you were disappointed with your purchase.

Having reviewed the information currently available to us, we can confirm that the caravan was purchased from our "Too Good To Trade" range, which consists of older vehicles sold as seen and priced accordingly. These vehicles are identified as such prior to purchase.

We can also confirm that, following the concerns you raised, the caravan was returned to us and a full refund was provided.

We will be will be reviewing the case internally with the relevant departments to establish the full circumstances surrounding the sale and subsequent return of the vehicle.

We are sorry that this purchase did not work out for you and appreciate you taking the time to share your feedback.

- Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

We spoke to Dave in the awning section…

We spoke to Dave in the awning section of the shop. He was very knowledgeable. Answered all our questions and helped us pick a solution catered to us! Thankyou so much for your help!!

13 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Elizabeth,

Thank you for your great review! We're so pleased Dave was able to help you find the right solution and answer all your questions. We'll make sure he sees your kind comments. Thanks again for choosing us, and enjoy your new awning!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

helpful and knowledgeable staff when…

helpful and knowledgeable staff when questioned about a specific T.V . When not in stock they got it to us in 3 days as promised then rang to ask if we had received it,
We then went to ask for info about awnings and Dave Chambers was extremely help full and advised us on what would make the awning better for us and made the whole experience very easy.

6 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Andy,

Thank you for your great review! We're pleased to hear our team were able to help with your TV purchase and keep you updated throughout. It's also great to know Dave was able to provide helpful advice and make choosing the right awning easy. Thank you for your support!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Excellent service from sales to…

Excellent service from sales to handover.
No problems and very pleasant to deal with.
Thank you. John and Jo

11 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi John,

Thank you John and Jo for your lovely review! We're pleased to hear everything went smoothly from sales through to handover and that you found the team pleasant to deal with. We appreciate your support and wish you many happy adventures ahead!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

We bought a used motorhome from…

We bought a used motorhome from Yorkshire Caravans and Motorhomes recently. Their site is very large and they have a lot of stock to choose from. We had seen ours online one evening and went to view it the following day. Grant Lees the salesman we met was professional and helpful. We committed on the day and picked it up a fortnight later. We are very pleased with the motorhome, think it was a fair price and everything was handled smoothly and efficiently. A great job also handing over to us by Sarah, who was meticulous in making sure we understood everything. Well done team.

8 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Adrian,

Thank you for your wonderful review! We're so pleased to hear you're happy with your motorhome and that everything was handled smoothly from purchase to collection. We'll be sure to pass on your kind words to Grant and Sarah. Wishing you many happy adventures in your new motorhome!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Service was above and beyond excellent…

Service was above and beyond excellent communication with little Stu who helped us emencally and couldn't do enought to help us. Will use this service again and recommend the company to everyone.

9 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Mr Purser,

Thank you for your fantastic review! We're so pleased to hear you received excellent service and that Stu was able to help throughout. We'll be sure to pass on your kind words. Thank you for your recommendation, and we look forward to helping you again in the future!

– Yorkshire Caravans & Motorhomes

Noté 1 sur 5 étoiles

Please proceed with caution this…

Please proceed with caution this company have a reputation. To our detriment we didn’t listen to the reviews we had read and went ahead with the purchase of a new caravan. When they took ours in PT exchange they discovered lots of things wrong with it and we ended up shelling out more money. I now believe this is their strategy as the caravan had been regularly serviced and none of these issues had been discovered previously. We went ahead with the purchase, when we collected the caravan they were several things wrong with it. We paid extra for a solar panel (it had been installed wrong so didn’t work). The shower door was scratched, the toilet seat was broken, the mattress was filthy, shower needed sealing, boiler not working so no heating or hot water etc they agreed there was warranty work needed doing! 18 months of chasing, YC staff not getting back to you, every excuse under the sun why they can’t get it in, including not having enough staff!! All I can say is I wouldn’t ignore the negative reviews my experience was a disaster.

9 octobre 2025
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Réponse de Yorkshire Caravans & Motorhomes

Hi there,

We're sorry to read your review and to hear that you feel this way about your experience with us.

Having reviewed this matter with our Aftercare team, our understanding is that the concerns raised during your ownership were reported to us, addressed, and subsequently closed. At present, we are not aware of any outstanding open job cards or unresolved issues relating to your caravan.

In relation to your part exchange, we would like to clarify that all valuations are provided based on the vehicle being accurately described and presented in the condition expected. Should issues be identified during appraisal that were not previously known to us, we have to take these into account when determining the final value, as they will require rectification before the vehicle can be resold. We are always transparent about this process from the outset.

We also acknowledge your comments regarding delays and communication. Whilst our Aftercare and Workshop departments have, at times, been operating with limited staffing, we are actively implementing improvements to increase capacity and enhance the service we provide to customers.

If there are any concerns that remain unresolved, we would encourage you to contact us directly by email: courtney.sheppard@yorkshirecaravans.com with full details so that we can investigate further and work with you towards a resolution.

We appreciate your feedback and would welcome the opportunity to better understand the concerns raised in your review.

Noté 5 sur 5 étoiles

Visited YC again wonderful service and…

Visited YC again wonderful service and really happy to help can’t praise this business enough

9 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Carol,

Thank you for your kind review! We're so glad you came back to see us and that the team were able to help. We really appreciate your support and look forward to seeing you again.

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Great caravan dealership

From our first walk in to looking for a caravan to walking out with a caravan i can not fault it when it comes to service. we was met with Andy absolute gentlemen given it's a sales pitch. No pushy sales tactics, left is to browse and find a van we liked not shown then worked with our budget and got us a fantastic trade in deal. We had to wait 4 weeks for the van to be ready and in this time I had questions about bits I wanted on the caravan and a couple of bits that needed some tlc in the van and it wasn't any stress. We have picked the van up today the service Andy give us and prompt and thourgh handover by Richard, honestly can not fault this place in any way. I honestly feel we have bought a caravan from a trusted honest dealership I would recommend anyone looking for a caravan to bob by and speak with Andy

8 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Dan,

Thank you for such a lovely review! It’s great to hear that from your first visit right through to collection day, everything went smoothly. We’re pleased Andy was able to help you find the right caravan and make the whole process relaxed and stress-free, and that Richard’s handover gave you confidence as you set off.

We really appreciate your recommendation and will make sure your kind words are passed on to both Andy and Richard. Enjoy your new caravan!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Great Service Warranty Department

Emma Maud in the Yorkshire Caravans Warranty Department was friendly, efficient and paid attention to detail. We had to travel 150 miles to deliver our caravan for a warranty repair, and it all went smoothly from beginning to end. Emma organised everything to perfection, and we are very satisfied with the service. Highly recommended.
Thank you.

5 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Sandra,

Thank you for your fantastic review! We’re so pleased to hear Emma provided such friendly and efficient service and that everything went smoothly with your warranty repair.
Thank you for your recommendation and support!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Excellent customer service from Dave

Excellent customer service from Dave, he walked us through each awning product and explained the benefits of each particular awning, eventually we settled on a Telta. There was plenty of awnings to choose from however having an experienced person to help us was of great value. Fantastic, efficient and friendly member of staff.

5 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi John,

Thank you for your fantastic review! It's brilliant to hear Dave was able to help you choose the right awning and that his knowledge and guidance made the process easier.
Thank you again for your kind words. We hope you enjoy your new Telta awning!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Friendly and helpful staff.

Just bought a sun canopy awning and Dave was super friendly and helpful, giving us sensible & honest advice with absolutely no pressure. Thanks Dave! Great range of awnings & accessories & huge range of caravans & motorhomes on display. Also a fantastic cafe with great food.

7 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Louise,

Thank you for your lovely review! We’re pleased to hear Dave provided friendly, honest advice and helped you find the right sun canopy awning with no pressure.
Thank you for your support, and we hope you enjoy your new awning!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Helpful wise advice...

Dave in awnings helped us through all our options as we are complete newbies. Extremely helpful, sound advice and a good discount.

7 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Victor,

Thank you for your great review! We’re pleased to hear Dave was able to guide you through the options and help make the process straightforward as newcomers. We hope you enjoy your new setup!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Very positive and knowledgeable sales people.

I’ve been searching for a smaller awning for my motorhome. Searching Weeks, stumbled across YC and decided to email them to check stock. Yes they had the Telta Spirit awning, rear poles and carpet in stock. A man called Pete sorted all this out along with the price, very efficient. So we set off the next day to YC, it was busy. Called in the cafe and decided to eat there. The food is beautiful and not expensive either, waitresses lovely.
Anyway, went on to the Awning display.
Had a good look round and met the salesman Dave, there were 2 Telta awnings that met our needs. We went for the lighter weight one. Dave explained all the features, fitting etc, showed him the email from Pete… so went and got the rear Telta poles and carpet. Carried everything out to our car for us.
Any help needed at all just email or telephone to speak to him. On the way out of the showroom, met a staff member demonstrating the “Alogfire” to another couple, so tagged on to watch. Very impressed on the “Alogfire” mini. Just going to order that off the website as it’s free delivery too.
Thanks to Pete and Dave for all their help 🙏🏻

6 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Graham,

Thank you for your fantastic review! It's great to hear Pete and Dave were able to help you find the right awning and make the whole process easy from start to finish.

Thank you for your support, and we hope you enjoy your new awning!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

What can we say about Grant

What can we say about Grant.

What an absolutely stunning man.
From the first day we spotted our dream camper
Nothing was to much trouble for him to help us get our dream Campervan.

We put a deposit on her but sadly had to wait to get her,
due to outside issues.
He trusted us and we trusted him.
We now are in a position to finish off the sale.
He waited for us, and helped and sorted the modifications out for us that we wanted.
Worth his weight in gold.

R&R

7 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Richard,

Thank you for your fantastic review! We’re so pleased to hear Grant helped make your dream campervan a reality, it’s wonderful to know Grant went above and beyond for you.

We’ll be sure to pass on your kind words - he’ll really appreciate them. Wishing you many happy adventures in your new campervan!

– Yorkshire Caravans & Motorhomes

Noté 5 sur 5 étoiles

Scott was very helpful friendly and…

Scott was very helpful friendly and approachable from the moment we enquired about our caravan. We asked many questions which he was only to pleased to answer. He was very knowledgeable about the history of the van and the manufacturers details as well as the previous owners. Throughout our initial appointment and handover appointment Scott was polite and courteous. I will definitely be recommending my friends approach Scott as well as make appointments to deal with him.
Mel was also very polite and courteous during our handover appointment. He really took his time going through all the internal and external questions we had about the caravan. He too was very knowledgeable and really took his time. Listening to all our questions and reassuring us that nothing was to much trouble and happy to explain things again always with a smile.
Both Scott and Mel are a credit to the company.

6 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Jo,

Thank you for your wonderful review! We’re delighted to hear that Scott and Mel made your experience such a positive one. It’s great to know Scott’s knowledge and friendly approach helped throughout the purchase process, and that Mel took the time to ensure you felt confident during your handover.

We’ll pass on your kind words to them both - they’ll be thrilled to hear your feedback. Thank you for your recommendation and support!

– Yorkshire Caravans & Motorhomes

Noté 4 sur 5 étoiles

New to caravan ownership - but YC helped us out

This comes in two parts: i) sales ii) handover.
Sales: Scott Temperton was great, he was very clear in his inputs initially and then handled a change to the order which served to provide a surprise to my wife, he accommodated the change and was discreet to maintain the surprise.
Handover: Richard was informative and his demeanor (ex military) was fantastic. He brought an insight as a caravan we himself with snippets of information along the way - quite refreshing and entertaining, while maintaining a focus on what we needed to know.

The only issue we had (hence 4* rather than 5*) is the appearance of a faulty ATC unit which now needs to be fixed - unsure why this didn’t surface in the PDI!!

Thank you

3 juin 2026
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Réponse de Yorkshire Caravans & Motorhomes

Hi Ed,

Thank you for your review and for taking the time to share your experience. We’re pleased to hear Scott looked after you throughout the sales process and that Richard’s handover was both informative and enjoyable. We’ll be sure to pass on your kind words to them both.

We’re also sorry to hear about the issue with the ATC unit and apologise that this was not identified during the PDI process. We appreciate you highlighting this, as feedback like this helps us identify where we can improve. We hope the issue is resolved for you as quickly as possible.

– Yorkshire Caravans & Motorhomes

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