I’m unsure, and will wait to see what happens with the gas safety inspection this November. I left historically because for whatever reason, Your Repair failed to carry out this inspection in the leg... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Easy to deal with. The boiler service element is great. They allocate you an engineer and they then contact you to make the arrangements. No complaints or concerns overall good experience. This is the... Voir plus
L'entreprise a répondu
Very pleased with the service of Your Repair they have always been very efficient and keep you informed every step of the way. They are very competitively priced and their boiler insurance includes a... Voir plus
L'entreprise a répondu
Quick pick up of my initial call and Chris the operator was very efficient and helpful, he arranged a new renewal quote with me in a matter of minutes. Great customer service with a friendly and polit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de chauffage
- aussi dans
- Plombier
Écrit par l'entreprise
Boiler & Home Emergency Cover
Écrit par l'entreprise
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Coordonnées de contact
4,7
Excellent
24 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolute scam
Absolute scam. My repair plan automatically renews which you cannot change and I'm now 8 days into a new contract and they tell me that to cancel it I have to pay up the full year £184, I'm canceling because they are too expensive and I still have to pay for it. They rely on people missing the renewal date and forcing them to overpay for a further year.
8 octobre 2026
Avis spontané
Réponse de YourRepair
Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further with you.
Kind regards,
YourRepair
Just joined so can't say much seen some…
Just joined so can't say much seen some reviews so hopefully we will get a great result for our money.
8 octobre 2026
Avis spontané
Réponse de YourRepair
Thank you for choosing us, and welcome to YourRepair! We’re really pleased to have you with us. We’re here whenever you need us, and we look forward to looking after your home.
Very impressed with your repair and the…
Very impressed with your repair and the engineer who serviced our boiler and sead that everything was ok.
23 septembre 2026
Réponse de YourRepair
We are delighted to hear that you were so impressed with our service and that our engineer was able to give you peace of mind regarding your system. Thank you for taking the time to share your wonderful feedback and for giving us a 5-star rating!
I’m unsure right now…
I’m unsure, and will wait to see what happens with the gas safety inspection this November. I left historically because for whatever reason, Your Repair failed to carry out this inspection in the legally required time frames.
The guy I spoke to who set up my new account was nice; however, when the docs came through, he’d listed the property address covered completely wrong, he also didn’t note down the date of the last CP12 even though I gave this to him. Another person I then spoke to corrected the address and noted when the CP12 was legally due - so the jury is out. I know all Homecare boiler agreements are not what they were, but I’m really hoping they at least fulfill the legal obligations bit.
5 octobre 2026
Réponse de YourRepair
Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further with you.
Kind regards,
YourRepair
Réponse de YourRepair
We are so delighted to hear that you had a wonderful experience with our team. Thank you for taking the time to share your positive feedback with us!
Excellent customer service
Excellent customer service. I had a query regarding renewal and my call was answered promptly by Sarah who was courteous and efficient. My questions were answered and she was able to apply a discount to my renewal. Definitely worth calling before renewal!
8 octobre 2026
Avis spontané
Réponse de YourRepair
We are so pleased to hear about your positive experience with our team. It is wonderful to know that your call was answered quickly and that we could assist you efficiently with your renewal while applying a helpful discount. Thank you for taking the time to share your kind feedback with us!
It was a simple procedure to sign up…
It was a simple procedure to sign up too.
I'm hoping the after sales boiler cover turns out to be also.
4 octobre 2026
Réponse de YourRepair
Thank you so much for your kind words! We’re delighted to hear signing up was so straightforward for you. Our aim is to make your experience just as smooth from start to finish, and our team will be on hand to support you whenever you need us. Thank you for choosing YourRepair!
The engineer arrived promptly and…
The engineer arrived promptly and completed his task in a timely fashion. He was polite and informed me of everything he was doing
4 octobre 2026
Réponse de YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer arrived promptly, completed the work efficiently, and kept you well informed throughout the process while being polite.
Boiler Service
I had my first boiler service carried out by a considerate engineer, who respected my home and gave advice that was helpful and answered a couple of questions - he was clearly knowledgeable. I was very happy with the work carried out. Always difficult when you sign up with new companies but at this stage I certainly have no complaints with the service received.
29 septembre 2026
Réponse de YourRepair
We are so pleased to hear that your first boiler service went so smoothly! Thank you for sharing your feedback, and we look forward to continuing to provide you with great service in the future.
Kind regards,
YourRepair
No issues whatsoever,the engineer was…
No issues whatsoever,the engineer was on time,very professional, helpful and extremely pleasant.
Highly recommended
6 octobre 2026
Réponse de YourRepair
We appreciate your wonderful 5-star rating! We are delighted to hear that our engineer arrived on time and provided such a pleasant, professional, and helpful experience. Thank you so much for your high recommendation!
Kind regards,
YourRepair
Sarah was incredibly helpful
Sarah was incredibly helpful and friendly, taking the time to go through all the various options. I appreciated her no- pressure but clear approach
7 octobre 2026
Avis spontané
Réponse de YourRepair
We are glad you enjoyed your experience. Thank you for the positive feedback. We appreciate your kind words about our team member's clear, patient, and relaxed guidance through your choices.
Kind regards,
YourRepair
THe person who dealt with my enquiries , Sarah, was very helpful and knowledgeable , also very patient and kind. Thanks
THe person who dealt with my enquiries , Sarah, was very helpful and knowledgeable ,
also very patient and kind. Thanks
6 octobre 2026
Réponse de YourRepair
We are so pleased to hear that you received such wonderful support! It is fantastic to know that your enquiries were handled with great care, knowledge, and patience. Thank you so much for taking the time to share your positive feedback with us.
Kind regards,
YourRepair
Not very helpfull
29 août 2026
Réponse de YourRepair
Thank you for your recent feedback. We're sorry to hear that your recent experience with us has not met your expectations. One of our agents will be reaching out to yourself to discuss this in more depth.
Kind regards,
YourRepair
Réponse de YourRepair
We appreciate your positive feedback! We're delighted to hear that you experienced courteous, welcoming, and prompt service from our engineer.
Kind regards,
YourRepair
Efficient engineer.
My boiler had broken down and Ryan was sent from Your Repair. I was very impressed with him. I am 80 and he explained everything carefully to me. He worked conscientiously and made sure everything was in full working order when he left. Thank you Ryan!
7 octobre 2026
Réponse de YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that our engineer was so patient, respectful, and thorough when resolving your boiler issue. It is wonderful to know he took the time to explain the work clearly and ensured your system was fully operational before leaving, and we have relayed this to them directly.
Kind regards,
YourRepair
Réponse de YourRepair
We are so glad you had such a seamless online experience with our website. Thank you very much for taking the time to share your positive feedback with us!
Kind regards,
YourRepair
We had no hot water this morning..
We had no hot water this morning... Manually operated timer to get hot water
7 octobre 2026
Réponse de YourRepair
Hello,
Thank you for your feedback.
One of our agents will reach out to you to discuss this further with you.
Kind regards,
YourRepair
We were kept well informed
We were kept well informed. The original engineer was cancelled as he didn't meet their standards.
The new engineer Bradon was polite and efficient.
7 octobre 2026
Réponse de YourRepair
We appreciate your feedback and are glad you enjoyed your experience. Keeping our standards high is important to us, so we are happy our team kept you updated and delivered great service.
Kind regards,
YourRepair
Recommend
Very pleased with the service of Your Repair they have always been very efficient and keep you informed every step of the way. They are very competitively priced and their boiler insurance includes an annual boiler service too. The company Gas Kings from Plymouth arrived on time and did a good job and very pleasant.
6 octobre 2026
Réponse de YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that you are pleased with our communication, competitive pricing, and the annual boiler service included in your cover. It is wonderful to know that the engineer arrived promptly, performed great work, and was pleasant throughout the visit.
Kind regards,
YourRepair
Réponse de YourRepair
We appreciate your feedback! We're delighted to hear that you experienced high quality and professional service. Thank you for sharing your positive experience! We look forward to assisting you again in the future.
Kind regards,
YourRepair
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