Wydr Studios Avis 

510
•
TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Voir plus

Noté 5 sur 5 étoiles

I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Voir plus

Noté 2 sur 5 étoiles

I am trying to return a pair of shows that do not fit. They give a support e mail that keeps kicking back They provide an online form to request help and then they do not reply. The process to retu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my 1st order with Wydr, and won't be my last! I opened the box and there, carefully packaged with tissue paper, and ensconced in individual dust bags, were the most beautiful shoes. T... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

510 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(510)

370 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love them so much

Love them so much. I’ve had them about a month and I can wear them all day at work ~10k steps. They never pinch or constrict my feet. Typically I wear a 12w but I got and 11 from Wydr and might get a 10 next time. 10/10 shoe.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great, great for difficult feet!

I am used to being frustrated when buying shoes, as I have lots of problems with my feet. Wydr has the cutest styles that really do fit wide feet or feet with bunions/toe issues. I have boots, dress shoes, and Mary Janes, and they're all terrific. I'll buy again!

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Love These Shoes!

I love both pairs of shoes I purchased! They are extremely comfortable to the point that I have worn them for weeks now and still think “Omg, these are really comfortable!”

I have never really been a shoe person, so actually getting shoes that cost a bit more has been an excellent experience vs the more disposable pairs I have been wearing. Not having my toes get squeezed, feel like my foot was too fat, or have any slippage has been amazing. I was at an event at the lake this weekend, (not in the water but definitely walking on rocks and through grass) and these babies were comfy but stable. I never worried about a twisted ankle or my shoe slipping off. Will definitely purchase more pairs!

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The shoe options are super cute!

The shoe options are super cute! The shoes (I've only bought sandals so far) are really comfortable and true wide width where they need to be. I enjoy the velcro on the one sandal I bought as it is chic and easily adjustable.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve always struggled to find the right…

I’ve always struggled to find the right shoes due to flat feet and pain. But the shoes are so comfortable and I was not aching at all by the end of the day. Highly recommend. Getting ready to purchase another pair.

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wydr is my new fave!

I have wide feet and painful bunions, which has made finding shoes a definite struggle. I had basically given up on hope on finding anything cute. I have now purchased 6 pairs of Wydr shoes and each one is cute and comfortable! Full disclosure - a few of them make a noticeable squeaking sound when I walk but I can honestly live with that. I am so amazed by the comfort and cuteness that I won’t even remove a star for the squeakiness.

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Love my sandals!

1. I love the sandals with the bow! Soft, comfy. I should have ordered a size down, but I can make these work. Excellent, soft leather. 2. I ordered the ballet flat, but the leather was stiff and I could not tolerate them. I am in the process of (what seems to be) an easy return. Fast response and a personalized message. To be fair, this style shoe seldom works for me, but I had hopes. 3. I believe in this company, and I will continue to shop with them. 💜🌿💜🌿💜

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great shoes and responsive customer service

I ordered two pairs of shoes and only ended up keeping one pair. I LOVE the pair I kept, I usually struggle with white flat sneakers because others have lacked support, but these never hurt my feet or my back. The customer service was great for my return of the other pair. Highly recommend this company.

11 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

The return process has been abysmal

The return process has been abysmal. I’m still waiting on my refund and one of the items has been returned for weeks. There was a mistake on my end where I mixed up the return labels for the shoes I was returning and they were kind about it. The item still made it back to their warehouse and I never heard anything about it for weeks. That is the only reason for the second star. There is no reason this business should be so uncommunicative and difficult to contact. They never follow up with you unless you say something to them first. Every answer is “our team will get back to you” or “our team is checking that out” and weeks will go by without you hearing a word. So frustrating. I just want my refund.

27 juin 2026
Avis spontané
Logo de Wydr Studios

Réponse de Wydr Studios

Hi Mercy,

Your refund has now been processed. We're sorry about the issues you faced with the return labels – the team has discussed this internally and we are working on fine-tuning our processes so that this doesn't happen again. Thank you for your patience with us.

If you have any further concerns or questions, please don't hesitate to reach out via email at support@wydrstudios.com – we would be happy to help.

Noté 1 sur 5 étoiles

This is not a legitimate company

This is not a legitimate company. I was charged an international transaction fee for converting currency into Chinese currency, even though there was absolutely no indication on the website that this would occur. The shoes arrived on time, but they are low quality (basically large plastic doll shoes). When I emailed the company to initiate a return, the company took several days to respond, then asked me to send pictures of my feet in the shoes. I refused to do so, and they did send me a return label. I immediately sent the shoes back using the return label, and I asked the company to update me about the refund. I never heard from them, and I did not receive a refund after two weeks. I have complained to the company about not receiving a refund and have yet to hear back. Do NOT purchase anything from Wydr. I will continue to demand a refund of both the shoe cost and the transaction fee. If I don't receive both, I will contest the charge with the credit card company.

10 juillet 2026
Avis spontané
Logo de Wydr Studios

Réponse de Wydr Studios

Hi Emma,

We're sorry about your experience with us. Our team is looking into the issue regarding the quality of our shoes – we take this very seriously and already have a strict quality check process in place to ensure that all shoes that are sent out meet our standards.

Regarding your refund – this has now been cleared. The delay was caused by an internal systems issue which has now been resolved.

If you have any further issues or concerns, please don't hesitate to reach out to us at support@wydrstudios.com – we're always here to help.

Noté 4 sur 5 étoiles

Finally! Beautiful shoes for the widest feet

I have loved pretty much every shoe I have purchased from Wydr. I have lymphedema in my right foot that had become so swollen, I couldn't even wear shoes from Torrid, which is notorious for shoes that run very big. I had low expectations when I first ordered, but now I am a repeat customer! Every pair I have gotten from Wydr has been well made, stylish, and are a dream to wear. The reason I took away one star is for some of the shopping experience aspects. Many of my purchases have shipped directly from China, taking close to 4 weeks to arrive. This isn't necessarily a bad thing in itself, but just a word to the wise to order well in advance if shopping for an occasion. I also wish the return process was smoother. The one time I wanted to return a pair, I had to email customer service. The associate who responded kept trying to troubleshoot, asking for pictures. It ended up being kind of a hassle, so I just kept the shoes, which is probably the company's aim. It just means that I am more careful when I go to make a purchase.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing sandals!!

Amazing sandals!! they are sooo comfortable and perfect for wide feet! i think the leather of the sandals ajust to your feet and it makes them even for comfortable. I have never had an good shoe experience like this :)

5 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

My feet are always too wide for anything cute, and I’m sick of paying inflated prices for bad shoes that don’t last. Ordered a pair of loafers and they fit my wide, high instep, and overall “high volume” (as I was once told by a shoe salesman…) feet. They look well made and not cheap. Thrilled with my purchase and will be buying more.

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Honestly I can't express how amazing…

Honestly I can't express how amazing these shoes are. I have never been more comfortable in so many different styles of shoes. I feel sturdy and fashionable and as a wide width and high arches it's been nearly impossible to find cute, high quality shoes that actually fit. I'm so grateful for a brand like this ! I need every pair!

5 juillet 2026
Avis spontané

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