Ordered the McKenzie 4 seater sofa in TAUPE was apprehensive as on line No need delivery was perfect arrive when it said it would you could even track where driver was and how many stops away . Sof... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was a bit sceptical about ordering as it showed on a google search i did after numerous searches for a specific size and i had never heard of the website/ company. Had updates on the order within a... Voir plus
L'entreprise a répondu
still waiting to send a item back its been over a week i dont think its yimbly.com its there partners, and filters for appliance are discontinued so will be having to buy a new appliance which ime not... Voir plus
L'entreprise a répondu
Good product (bookcase) at a good price. Speedy delivery, well packaged and clear assembly instructions with no parts missing or damaged. This is my third product from Yimbly and I would buy from the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin général
- aussi dans
- Animalerie
- Magasin d'ameublement et de décoration
- Magasin d'équipements sportifs d'extérieur
- Magasin de meubles
- Magasin de mobilier de jardin
À propos de Yimbly
Écrit par l'entreprise
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Écrit par l'entreprise
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Coordonnées de contact
One Canada Square, E14 5AP, London, Royaume-Uni
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4,1
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
would give minus stars if possible
would give minus stars if possible, breaking trading standards , chair been repaired but trapped elderly lady for hours. refused to replace, refused to even reply just doing nothing, absolutely shocking. no care if customer lived or died just doing nothing even after being given option to repair. having to go to court with trading standards to get money back on dangerous riser recliner
2 septembre 2026
Avis spontané
Réponse de Yimbly
Hello Caroline
We are truly sorry to hear about the distressing experience with the riser recliner and the subsequent issues. We understand your frustration regarding the repairs and the lack of resolution. We are taking your feedback very seriously and are reviewing our processes to prevent such situations in the future. Please contact us at support@yimbly.com if you need us to look at this further for you.
The Yimbly Team
Awful shopping experience
Very aggressive buying system, add on, upon add on offer of how about this too etc etc, when all you want to do is buy what you want and nothing more! Confirmation of purchase not obvious so I ended up inadvertently placing a second order. Tried to cancel one of the orders immediately but informed both had already been transacted for delivery! So following up the next day on the phone I was then left with option of turning one order away by sending courier away. Backwards and forwards with combination of AI responses culminating in both orders being cancelled with eventual human intervention! Took money immediately but told that only upon receipt of and confirmation of both orders being returned to depot (bearing in mind I hadn't actually even seen the packages!) would I be eligible for a refund. When this finally happened I was told I then had to wait up to 10 days for a refund. This meant personally being out of pocket. Really unpleasant shopping experience and a shame because I really wanted the one item! But just wouldn't trust the company to use again.
1 septembre 2026
Réponse de Yimbly
Hello
We sincerely appreciate you taking the time to share your detailed feedback regarding your recent shopping experience. We are truly sorry to learn about the difficulties you encountered with our ordering system, the inadvertent second purchase, and the subsequent cancellation and refund process. We understand how frustrating it must have been to navigate the add-on offers and the challenges with order confirmation, leading to an unwanted second transaction.
We recognise the inconvenience of being out of pocket while awaiting your refund. We value your input as it helps us identify areas for significant improvement.
The Yimbly Team
Great service and good value.
25 août 2026
Réponse de Yimbly
Hello Francis
Providing excellent service and good value is very important to us, and your feedback is greatly appreciated.
The Yimbly Team
Timely and efficient
1 septembre 2026
Réponse de Yimbly
Hello David
We are so pleased to hear that your delivery was on time. Providing excellent service is very important to us, and your feedback is greatly appreciated.
The Yimbly Team
Réponse de Yimbly
Hello Valerie
We are so pleased to hear that your delivery was on time and that you had a pleasant experience. Providing excellent service is very important to us, and your feedback is greatly appreciated.
The Yimbly Team
Chair was delivered at the time stated.
Chair was delivered at the time stated. Hastily assembled and photo taken. I asked for instructions. Told there were none. Later, I opened the front door to find the chair's box and packing just left on drive. I thought it had been taken away.
After looking on internet, it seems that supplier is supposed to issue instructions. Please supply them.
Chair works well and seems OK. Not tried heat and massage yet.
4 septembre 2026
Réponse de Yimbly
Hello Ray
We appreciate you taking the time to share your feedback regarding the delivery and assembly of your chair. We are sorry to hear about the confusion regarding the instructions and the packaging left on your drive. We are actively looking into why the instructions were not provided and will ensure they are sent to you promptly. We are glad to hear the chair itself is working well for you.
The Yimbly Team
Parts missing
25 août 2026
Réponse de Yimbly
We are sorry there were parts missing from your order - I can see this was resolved with a partial refund agreed with yourself and that it has now being processed
Deck chair really good will tell you…
Deck chair really good will tell you what it is like to sit on next Summer!!
24 août 2026
Réponse de Yimbly
We're thrilled to hear you're pleased with your new deck chair! We hope it brings you much comfort and enjoyment next summer.
wasn't left in garage(which was…
wasn't left in garage(which was requested in my email if no reply) but was left with an elderly neighbour.
No harm done other than it was too heavy for the neighbour to handle. Hopefully the courier put it in her hallway for her.
31 août 2026
Réponse de Yimbly
We appreciate you taking the time to share your delivery experience with us. We understand your concern regarding the package being left with your neighbor, especially given its weight. We are always working to improve our delivery instructions and ensure they are followed precisely. We will review this incident to prevent similar situations in the future.
Réponse de Yimbly
We are so pleased to hear that your delivery was quick and that you are really happy with your new microwave! Thank you for sharing your positive experience.
Réponse de Yimbly
Thank you so much for your wonderful feedback. We are thrilled to hear that you experienced such great service and we look forward to welcoming you back again soon.
All well working hope it continues
31 août 2026
Réponse de Yimbly
We are so glad to hear everything is working well for you! We appreciate your positive feedback.
My Vacumn Cleaner was delivered on time…
My Vacumn Cleaner was delivered on time and has proved to be very successful.
30 août 2026
Réponse de Yimbly
We're so pleased to hear that your vacuum cleaner arrived on time and has been very successful for you! Thank you for sharing your positive experience.
My experience ordering a vacuum cleaner…
My experience ordering a vacuum cleaner from Yimbly was excellent. My package arrived on time and in excellent condition, and the delivery driver was excellent too. I thoroughly recommend buying from Yimbly.
30 août 2026
Réponse de Yimbly
Hello Peter
Thank you so much for your fantastic review! We are absolutely delighted to hear that your vacuum cleaner arrived on time and in excellent condition. It's wonderful to know that our delivery driver provided excellent service too. We truly appreciate your recommendation!
The Yimbly Team
Réponse de Yimbly
Hello Lesley
We are so pleased to hear that you are happy with the hedgehog house! Thank you for your wonderful feedback.
The Yimbly Team
Ordering was easy delivery was perfect…
Ordering was easy delivery was perfect great price could not ask for more thank you
30 août 2026
Réponse de Yimbly
Hello
We are so happy to hear that your ordering experience was easy and that the delivery was perfect. We truly appreciate your kind words!
The Yimbly Team
Réponse de Yimbly
Hello Irene
Thank you for your wonderful feedback! We are so pleased to hear that ordering was easy and that your delivery arrived quickly. We appreciate your support!
The Yimbly Team
Not entirely happy.
Not entirely happy with the condition of the unit - looked like it had been used before. Also, the only instructions were in Russian! Queried this with Yimbly and some instructions were sent through - but still not entirely happy. However, Yimbly proposed an 80% refund, and for me to keep the unit, which was accepted. Probably would've cost a fortune to return it anyway!
21 août 2026
Réponse de Yimbly
Hello Gary
We appreciate you taking the time to share your experience with us. We are genuinely sorry to hear that the unit you received appeared to have been previously used and that the initial instructions were not in English. We understand how frustrating this must have been for you. We are always working to improve our product quality and the clarity of our documentation. Your feedback is invaluable as we strive to prevent similar issues for future customers.
The Yimbly Team
Réponse de Yimbly
Hello Carol
We're so glad to hear you had a positive experience with our deliverer. Thank you for your kind words!
The Yimbly Team
i have received the terratek …
i have received the terratek hedgecutter but still waiting for the splesh rolls i ordered at the same timetrack number H0014A0196960111
27 août 2026
Réponse de Yimbly
Hello Leonard
We appreciate you letting us know about the missing splash rolls. We are actively looking into this delivery discrepancy for you.
The Yimbly Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.