Yo-Yo DESK® Avis 

538
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Had some problems with delivery/chip on the desk top but they were so brilliant at sorting the problem (and completely over-delivering when they did) that they still get 4 stars. Plus the desk is bril... Voir plus

Noté 5 sur 5 étoiles

Bought the Yo-Yo small size desk as flatpack self assembly. Took about 90mins to build but was quite easy with clear instructions. Feels solid, works very well and feeling the benefits of being able t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had a Yo-Yo desk pro for almost 5 years now and it has been a wholly positive change in how I work. My chiropractor has commented on my improved posture and neck issues and I am certain that th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From first contact with the lady that answered the phone (I’m very sorry, I can’t remember your name but you were lovely and helpful!) to David Rolfo who gave incredible help with my query, to the act... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de bureau
  2. aussi dans
  3. Entreprise de conception des bâtiments
  4. Fabricant de meubles

Écrit par l'entreprise

Yo-Yo DESK® is the UK's leading provider of premium height-adjustable desks and Ergonomic Office Furniture, helping to transform static workplaces into active, healthier environments. Our award-winning Standing Desks, Desk Converters, Laptop Standing Desks and SMART Desks support Wellness, Productivity, and Movement throughout the workday. Trusted by thousands and recognised with the "Best Buy" Standing Desk award by The Telegraph, our office desks combine durability, style, and smart functionality - backed by an Expert Installation and a 30-day money-back guarantee. We offer Free Delivery and Expert Installation, if you need furniture for the office or a home office desk, we have everything you need. Why Choose Yo-Yo DESK®? #1 UK brand for Height Adjustable Desks Designed & Made in Britain using sustainable materials Fast 1–2 day UK delivery Expert Customer Support and Installation Powered by the YO-YO WELLNESS® App for better health outcomes Join the sit-stand movement. Browse our range and discover how Yo-Yo DESK® is redefining the modern workplace—one Height Adjustable Desk at a time.

The UK’s Favourite Range of Standing Desks

Écrit par l'entreprise

Work Smarter. Work Healthier
Yo-Yo DESK® is a pioneer in sit-stand desks, offering the UK’s favourite range of high quality and affordable standing desks and active solutions. From desk risers to SMART electric standing desks, we have been supplying healthy active working solutions for both office and home office workspaces since 2014.

Free Delivery and Free Installation

Free Next Day Delivery

Free Next Day Delivery
We offer Free Next Delivery, take away the worry and expense, all our orders are sent fully tracked direct to your door

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

538 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(538)

25 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service in terms of delivery and…

Great service in terms of delivery and assembly. Excellent desk with user friendly controls

17 août 2022
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Réponse de Yo-Yo DESK®

Hi,

We pride ourselves on offering high-quality wellness solutions at affordable prices. Furthermore, offering our customers outstanding care and communication is a top priority for our company. It is extremely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;)

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

First time using these guys

First time using these guys - no problems - recommended

11 août 2022
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Réponse de Yo-Yo DESK®

Hi Jackie,

We pride ourselves on offering high-quality wellness solutions at affordable so we are thrilled pleased that you keeping moving!

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Great deal for home based workers

This is a great purchase. Very adjustable to suit me preference. Easy shipping with installation support.

4 août 2022
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Réponse de Yo-Yo DESK®

Hi Ojotule,

Healthy thanks for taking the time to review this product. Really pleased that you are delighted with your Yo-Yo DESK PRO 2+.

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 4 sur 5 étoiles

Great products

Great products, highly recommend. Communication could be better around delivery.

4 août 2022
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Réponse de Yo-Yo DESK®

Hi Mike,

Really pleased that you are delighted your desk. We pride ourselves on offering high-quality wellness solutions at affordable prices. We will take on board your comment regarding clearer communication. Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Recommend

Excellent service and worth getting desk installed

30 juillet 2022
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Réponse de Yo-Yo DESK®

Hi Toby,

Provision of excellent customer care and communication is hugely important for our team.

It is hugely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;)

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Product is top quality and delivered…

Product is top quality and delivered quickly. My only gripe is the last couple of inches on the rise can get a bit heavy (25" monitor and laptop).

25 juillet 2022
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Réponse de Yo-Yo DESK®

Hi James,

Really pleased that you are delighted with your desk riser. We pride ourselves on offering high-quality wellness solutions at affordable prices. Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 3 sur 5 étoiles

An excellent desk and good install

An excellent desk and the installation engineer was timely, polite and very efficient. But I had to chase to get an installation date and it was 2 weeks late. That wasn’t ideal. But I am really loving the desk - it has revolutionised my working day.

21 juillet 2022
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Réponse de Yo-Yo DESK®

Hi Lisa

Really pleased that you are delighted with your desk. We pride ourselves on offering high-quality wellness solutions at affordable prices.

Thank you so much for bringing to our attention that you felt that you had to chase for an installation date. Kelly, our Customer Service Coordinator, was in touch and we are pleased that she was able to find a suitable date for your installation. I hope this did not inconvenience you too much, but nevertheless we understand your disappointment.

Healthy regards

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 4 sur 5 étoiles

Item as described

Initial issue with delivery - but it was sorted in the end by the company (the item came from Germany - unlike stated in the website.)

Desk top riser is as described and is easy to raise. It has only just arrived so it's too early for a full review.

8 juillet 2022
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Réponse de Yo-Yo DESK®

Hi Nicole,

We pride ourselves on offering high-quality wellness solutions at affordable so we are thrilled pleased that you keeping moving, so joyfully with your desk riser.

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 4 sur 5 étoiles

loving the new desk riser - good for my back!

The one i ordered wasn't in stock and with no due date but it did show as stock on the website (this is my only reason for the 4). I was offered a different desk, the cube one for the same price and took that instead. It arrived promptly and was easy to set up. I've been using it for just over 2 weeks and it really feels like it's helping my back problems and posture a lot. My partner has since also bought one as impressed by it.

8 juillet 2022
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Réponse de Yo-Yo DESK®

Hi Estelle,

Healthy thanks for taking the time to review this product. Really pleased that you are delighted with your CUBE desk and equally delighted that your partner has also decided to purchase one! The product really does speak for itself!

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Desk arrived promptly and looks and…

Desk arrived promptly and looks and works well

2 juillet 2022
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Réponse de Yo-Yo DESK®

Hi Brian,

We pride ourselves on offering high-quality wellness solutions at affordable prices. Furthermore, offering our customers outstanding care and communication is a top priority for our company. It is extremely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;)

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Excellent desk

Excellent desk. Solid and unobtrusive and very easy and smooth to use. Having it has transformed the way I work. Definitely helps me feel more energised than sitting down all day.

2 juillet 2022
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Réponse de Yo-Yo DESK®

Hi Bridget,

Really pleased that you are delighted with your desk and with the service that we provide!

We pride ourselves on offering high-quality wellness solutions at affordable prices. Healthy thanks for taking the time to review this product.


Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Excellent desk

Received my desk with free installation yesterday, I'm very glad I got it installed as reading the setup manual I think it would have been beyond me. Installation was very professional, arrived on time and with no complaints.

The desk is extremely solid and I'm very glad for the memory settings as I'm finding I'm putting it into stand mode about once an hour!

One reason I got rid of my old desk is because it had a permanent squeak: I'm glad to say this one is silent, and when it moves up and down nothing on the surface gets disturbed.

22 juin 2022
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Réponse de Yo-Yo DESK®

Hi Phil,

Really pleased that you are delighted with your Yo-Yo DESK PRO 2+ and with the installation service that we provide!

We pride ourselves on offering high-quality wellness solutions at affordable prices. Healthy thanks for taking the time to review this product.


Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Quick and efficient delivery

Quick and efficient delivery
Easy to assemble
Great to use

20 juin 2022
Logo de Yo-Yo DESK®

Réponse de Yo-Yo DESK®

Hi,

We pride ourselves on offering high-quality wellness solutions at affordable prices. Furthermore, offering our customers outstanding care and communication is a top priority for our company. It is extremely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;)

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 2 sur 5 étoiles

Product is good but very poor buying…

Product is good but very poor buying experience.

I downloaded the sales brochure from website to choose my desk and then got charged a higher price than brochure as they had price increase, I contacted them but was told “yeah we had price increase” then ignored my reply email.

Receipt also said 1-2 days delivery and nothing turned up, when I contacted them they said they were waiting for stock and got following week.

Not one for bad reviews but I was not impressed , I would shop elsewhere as lots of desk risers available.

14 juin 2022
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Réponse de Yo-Yo DESK®

Hi

Thank you so much for bringing to our attention that our download Brochure & Price List had not been updated since an earlier price increase. The issue has now been resolved, but we are truly sorry that you were disappointed. The pricing throughout our website is valid and we do pride ourselves on offering high-quality wellness solutions at affordable prices.

The communication response you received was not satisfactory and caused by a minor delay in stock replenishment due to supply chain issues. I hope this did not inconvenience you too much, but nevertheless we understand your disappointment.

Healthy regards

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 3 sur 5 étoiles

Beware of installation risks and challenges!

I bought the yo-yo desk Pro 3 via one of the online retailers which they sell through.

The product is solid, sturdy and looks like something which would cost a grand. The main negative are the instructions - there may as well be written in a language which you don't speak for all the use they are! And in terms of instructions for things other than the core desk, there aren't any!

My DIY skills are reasonable (I wouldnt profess to being an expert nor a novice) but I'd suggest that anyone buying this should definitely take advantage of the free installation offer, even though it might take 1-2 weeks longer.

One of the most awkward things about building it is getting the two parts of desk top (i.e. the parts of the 'L' shape which go perpendicular to each other) precisely level. There isn't anything in the kit which enables you to do this so I've bought an extra bracket (only costs £2 or so for a packet of 10 from any DIY shop) to fit to the underside to join them together better. No-one wants a desk with a step in the middle.

For a product with this cost, it should either come as one piece of desktop or it should be better set up to deliver a level surface via extra brackets etc OR they should be clearer when they sell it that they recommend you do not install it yourself and get their people to do it. At least with them installing it they should take the risk of it not being level.

Setting aside this whinges though, the product looks good and does what it suggests!

11 juin 2022
Avis spontané
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Réponse de Yo-Yo DESK®

Hi

Thank you so much for bringing this to our attention and we agree with you completely! From now on we are sending out joining brackets for this solution to all self-assembly customers.

For reference, our installers typically bring brackets with them but we had failed to send you them sadly. We understand the issue has now been resolved, and are truly sorry that you were disappointed.

I hope this did not inconvenience you too much, but nevertheless we understand your disappointment.

Healthy regards

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Excellent product

Excellent product, easy to use, having suffered with back pain I was interested in the product to allow me to have the option to stand while working, but I was also a bit worried that using the mechanism might be enough to trigger my back, but it's so easy to use without any amount of pressure, I would highly recommend it.

9 juin 2022
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Réponse de Yo-Yo DESK®

Hi Kirsty,

Healthy thanks for taking the time to review this product. We're really pleased that you are delighted with your standing desk and are already reaping the benefits.

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Noté 5 sur 5 étoiles

Desks

Great job and products

2 juin 2022
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Réponse de Yo-Yo DESK®

Hi,

Many thanks for taking the time to share such a positive review of your experience!

Gavin Bradley
Managing Director
Yo-Yo Desk®

Noté 5 sur 5 étoiles

Great Product Highly Recomended

A standing desk set up was recommended by my physio as part of the ongoing management of a serious shoulder condition which causes significant pain. The service from Yo-Yo was excellent and whilst I'll admit to being sceptical about the benefits of a standing desk, I've been using this for 2 weeks now and I'm already a fan as it has made an immediate difference to my comfort whilst working and the mechanism for moving it up and down is very smooth and feels sturdy at all times. If like me you are worried about getting used to using it then 'don't be' as it really does feel very natural to use. I'd recommend getting the mat as well as that also makes a considerable difference to your comfort during the standing periods.

29 mai 2022
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Réponse de Yo-Yo DESK®

Hi,

We are so pleased that you are happy with your desk and that you are already seeing the benefits that a standing desk provides!

We pride ourselves on producing wellness solutions and would like to thank you for taking the time to review our product and customer services.

Gavin Bradley
Managing Director
Yo-Yo Desk®

Noté 3 sur 5 étoiles

Poor outsourced delivery provider

Ordering for 1-2 business day delivery was easy, but was disappointed to receive a call to say that their outsourced delivery provider was delivering items damaged. The only way to ensure it arrived in good condition was to wait up to 2 weeks for their own installation team to deliver. I needed it fast as part of my injury recovery programme. They did however manage to deliver as soon as possible, within a week, which was appreciated. I strongly hope they find a reliable delivery provider soon.

25 mai 2022
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Réponse de Yo-Yo DESK®

Hi,

We are so pleased that we were able to find a solution for getting your desk delivered quickly by our installation team. We apologise for any inconvenience caused with regards to delivery dates however our aim is to ensure that your desk is delivered undamaged. Having now upgraded our packaging solutions, we will be monitoring deliveries carefully over the coming weeks and thank you for your valued feedback.


Gavin Bradley
Managing Director
Yo-Yo Desk®

Noté 1 sur 5 étoiles

We still haven't received the desks we…

We still haven't received the desks we paid for. I have written several times to to ask to remove the VAT from the invoice and to order another desk, I haven't received any answer.

25 mai 2022
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Réponse de Yo-Yo DESK®

Hi,

We sincerely apologize for the delay in delivery of the products you ordered. It is likely to have resulted from a major surge in orders this month, and your order appears not to have been correctly processed. We would like to investigate the matter further and kindly request you to include the specifics of this issue in an email adding your ORDER REFERENCE to aftersales@sit-stand.com.

A member of our Aftersales Team will then respond speedily.

Gavin Bradley
Managing Director
Yo-Yo Desk®

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