I received my order in a timely manner, but was charged twice, July & August $29.99 plus the Additional 29.99 for the product. I didn't recognize this being a membership forced upon me & I do not want... Voir plus
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Hidden subscription fees. There's no way to even cancel it online. I only purchased them to try them out. I never had any intention of making another purchase, because I don't like them. Edit: I w... Voir plus
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I'm only giving my experience 3 stars because of the efforts taken by Zeus Labs Lab team to refund deductions that I was not aware of. Without the credits, I would rate my experience a 1. I thought I... Voir plus
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This was the best no hassle customer service I’ve ever experienced. I’m always skeptical about making purchases from facebook or Instagram but this has given me hope that not all companies are scammer... Voir plus
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3,1
Moyen
215 avis
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Awful scammers
Awful. I ordered gummies from them in June 2025. Since then, I have gotten charged $29 each month, INCLUDING the month of June. Upon further research, discovered they automatically sign you up for a membership. For what, you ask? Nothing. You get nothing in return. It’s just money you give to them. For nothing. And guess what? They can’t be bothered to reply to an email and the phone number for customer service doesn’t actually work. Imagine that.
23 août 2025
Avis spontané
Réponse de Zeuslabs
Hi Shandi,
We’re truly sorry for the frustration and inconvenience you’ve experienced. We completely understand how disappointing this situation has been for you.
Please be assured that we have processed a full refund for your subscription. This includes the subscription charges from July and August totaling $59.98. The amount should revert back to your account shortly, depending on your bank or card provider’s processing time.
We sincerely apologize again for the delay, confusion, and the overall experience. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention so we can improve.
We’re sorry that your experience with Zeus Labs did not meet your expectations. We truly appreciate your feedback and will use it to improve our products and services, with the hope of serving you better in the future.
If there’s anything else we can do to assist you, please don’t hesitate to reach out.
Kind regards,
Zeus Labs
Extra CHARGE!!! scam
I was excited about the buy1take1 night slimming but days after they will charge 29.99 extra for subscription! And now they are difficult to reach out. The number provided cannot be contact. I also tried to send them email and no reply. Maybe next time give us a hint that you will charge a customer for a subscription so we can cancel it right away. Definitely a SCAM!
15 août 2025
Avis spontané
Réponse de Zeuslabs
Hi Jenny,
We’re very sorry to hear about your experience and completely understand your concerns. We want to get this resolved for you as quickly as possible.
Could you kindly share your order number along with the email address or phone number you used for the purchase? This will allow us to locate your order in our system, review the charges, and work on a resolution right away.
We apologize that your experience with Zeus Labs fell short of your expectations. Your feedback is very important to us, and we’ll use it to continue improving our products and services so we can better serve you moving forward.
Best regards,
Zeus Labs
Scam
I ordered mines July 28,2025 and then someone tried to change my card again I emailed them and they said it wasn't them so I told them I wanted my refund back because I was waiting so long then It said it been delivered on August 14,2025 and I never got it and trying to tell them that they giving me the run around so I'm so over them and won't be buying nothing else y'all SCAM ME!!!!!! they can keep the money since it's hard to get back smh
14 août 2025
Avis spontané
Réponse de Zeuslabs
Hi Erica,
We’re truly sorry for the frustration and inconvenience you’ve experienced. We completely understand how disappointing this situation has been for you.
Please be assured that we have processed a full refund for your order. The amount should revert back to your account shortly, depending on your bank or card provider’s processing time.
We sincerely apologize again for the delay, confusion, and the overall experience. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention so we can improve.
We’re sorry that your experience with Zeus Labs did not meet your expectations. We truly appreciate your feedback and will use it to improve our products and services, with the hope of serving you better in the future.
If there’s anything else we can do to assist you, please don’t hesitate to reach out.
Kind regards,
Zeus Labs
Read the fine print...DO NOT ORDER
I received an email stating that my product was delivered. I then proceeded to the mailbox, No Product . Upon walking back in the house, I get a text from my bank that a 29.99 charge from this company had been declined, now when I placed the order the 17$ and change came out instantly, so I'm totally lost. I have no product, and now they're trying to get thirty more dollars. I wish I would've read the reviews before ordering from this company. Times are too hard to just be giving money away. Whomever is behind this site should be ashamed.
6 août 2025
Avis spontané
Réponse de Zeuslabs
Hi Reshonda,
Thanks for reaching out, and we’re truly sorry for the trouble this has caused.
We’ve reviewed your concern and have already taken the following steps to make things right:
Replacement Order – We’ll be sending you a replacement for your missing item. Before we ship, could you please confirm your correct shipping address so we can ensure it arrives without delay?
Subscription Cancellation – Your $29.99 subscription has been fully canceled, and you will not be charged for it in the future.
If you could kindly share your order ID or the email address used for your purchase, we can verify the order details and get your replacement processed as quickly as possible. As an apology, we’d also be happy to arrange a refund for the inconvenience.
We appreciate you giving us the opportunity to resolve this, and we hope your replacement arrives quickly so you can enjoy it without any more hassle.
Best regards,
Zeus Labs
Fraudulent
The gummies are good and I did receive my package. But they subscribe you to a membership which is an additional $29 monthly. It is in super fine print right before you purchase the item. It isn’t anywhere on your receipt. I believe this is fraudulent
1 août 2025
Avis spontané
Réponse de Zeuslabs
Hi Kendall,
We’re sorry to hear about your experience and completely understand your concerns. We’d like to get this resolved for you as quickly as possible.
Could you please share the email address or phone number you used at checkout so we can look into your order and work on providing you with a better resolution and experience?
We regret that your experience with Zeus Labs didn’t meet your expectations. Your feedback is truly valuable to us, and we’ll use it to improve our products and services so we can serve you better in the future.
Best regards,
Zeus Labs
I received mine!
I know there are many reviews saying that they’ve been scammed but I’ve received my package after almost a week. I know the delivery time says 48 hrs but please give it about a week. Happy to give these a try !!!
30 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Steyce,
Thank you so much for sharing your experience! We’re glad to hear your order arrived safely and appreciate your patience with the shipping time.
We’re always working to improve delivery speed, and feedback like yours helps us set better expectations for future customers.
We hope you enjoy your purchase, and we’d love to hear what you think once you’ve had a chance to try it!
Best regards,
Zeus Labs
Card declined transaction SCAM!…
Tried to purchase with my debit card and it declined the transaction stating it was suspected fraud I’m glad my bank caught it ASAP..so what everyone is saying is true SCAM!!!! DO NOT PURCHASE FROM THIS COMPANY!
25 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Budah,
We’re sorry to hear about your experience and understand your concerns. We’d like to resolve this for you as quickly as possible.
Could you please provide us with your order number, the email address used for your purchase, or your phone number so we can locate your order in our system? Once we have that information, we can investigate the pertaining charges, and work on a resolution right away.
We’re sorry that your experience with Zeus Labs did not meet your expectations. We truly appreciate your feedback and will use it to improve our products and services, with the hope of serving you better in the future.
Best regards,
Zeus Labs
SCAM ALERT ‼️ DO NOT PURCHASE
SCAM ALERT ‼️ DO NOT PURCHASE
Have not received my product in addition to being charged and UNAUTHORIZED ($29.99) for a “Subscription Fee” which I am now going to dispute with my bank. There was no mention at the time of placing the order that there would be an automatic subscription fee attached.😡
Shipment confirmation that was provided by this company shows the package was picked up from their facility on 7/16/25 in Katy, TX. then to another facility in Houston, TX. arriving the same day 7/16/25. As of today, 7/24/2025 still shows it sitting somewhere in Houston, TX. 😡
16 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Tracy,
We’re sorry to hear about your experience and understand your concerns. We’d like to resolve this for you as quickly as possible.
Could you please provide us with your order number, the email address used for your purchase, or your phone number so we can locate your order in our system? Once we have that information, we can investigate the shipment delay, address the $29.99 subscription charge, and work on a resolution right away.
We’re sorry that your experience with Zeus Labs did not meet your expectations. We truly appreciate your feedback and will use it to improve our products and services, with the hope of serving you better in the future.
Best regards,
Zeus Labs
No tracking, poor support – feels like a scam
Order# 46064 - July 17
Feels like a scam – missing tracking & terrible customer service
I had a very disappointing experience with Zeus Labs. My order had no tracking information, and when I reached out for help, the customer service was slow, unhelpful, and borderline dismissive. When you contact them Via Phone you’re rerouted to send an email. Sent an email and I’m still awaiting a response back from them. It feels like they don’t care at all , once they received my money. At this point, it honestly feels like a scam. I would not recommend buying from them unless they drastically improve their transparency and customer support.
**** STILL AWAITING MY PACKAGE ****
17 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Keba,
We’re very sorry to hear about your recent experience and for the frustration this has caused. This is certainly not the level of service we aim to provide.
We’d like to make this right by sending you a replacement for your order. Before we proceed, could you please confirm your current shipping address so we can ensure it is sent to the correct location?
If you could kindly share your order # or the email address used for your purchase, we can verify the order details and get your replacement processed as quickly as possible. As an apology, we’d also be happy to arrange a refund for the inconvenience.
Once we have your confirmation, we will process and ship your replacement promptly, and provide you with the tracking details right away.
Thank you for your patience, and we appreciate the opportunity to resolve this for you.
Best regards,
Zeus Labs
Havent even received product and they…
Havent even received product and they already charging me an additional $29.99. Glad my card was locked and i will be blocking them from trying to access my account.
18 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Kandi,
We’re sorry to hear about your experience and want to get this resolved for you as quickly as possible. Could you please provide your order number, phone number, or any other information related to your purchase (such as the email address used at checkout)?
Once we have these details, we can look into the order immediately and arrange a resolution for you.
Thanks again for sharing your feedback, and if there’s anything else we can do, please don’t hesitate to reach out. Have a great day.
Best regards,
Zeus Labs
Bought one pack of vitamins for $17 and…
Bought one pack of vitamins for $17 and next seeing now there’s an unauthorized $24 charge on my account reverse that with the bank next there’s another $29 charge on the account with no authorization. It’s one of those scam websites where it doesn’t tell you anywhere that you’re signing up for a subscription and it will keep your credit card information and just siphon all of your money
6 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Zoyi,
We’re sorry to hear about your experience and understand your concerns. We have reached out to you via the email address associated with your order to help resolve this matter and clarify the charges.
As an apology, we’ve already refunded your Order #40022 for $17.95 has also been refunded. You’ll receive confirmation in a separate email shortly.
We’re sorry that Zeus Labs didn’t work better for you, and hopefully, we can come up with products in the future that are a better fit for you.
Best regards,
Zeus Labs
Misinformed
Like all the others that have purchased from this company I too was charged 29.99 with no notice. I emailed and they responded right away said they do charge a subscription as soon as you order due to the loss they get for selling them at the buy one getting free options. They showed me they're going to cancel my subscription and I could refund the gummies. But with reading all these bad reviews and not getting a subscription stuff I'm going to have to turn it into my bank obviously. Don't buy a night bought off the legit website Zeus Labs .
6 juillet 2025
Avis spontané
Réponse de Zeuslabs
Hi Rhea,
We’re sorry to hear about your concerns and appreciate you giving us the opportunity to clarify.
As part of this membership, customers receive 50–85% off our products and free shipping on every order.
That said, we completely understand if this wasn’t clear at the time of purchase. We’ve already cancelled your subscription and processed a full $29.99 refund for the membership fee. You should see the amount reflected in your account within 3–5 business days, depending on your bank’s processing times.
We value your feedback, and we’re committed to improving our transparency so experiences like this can be avoided in the future. If you have any further concerns, please don’t hesitate to reach out to us directly.
Best regards,
Zeus Labs
Scammmmmm
Scammmmmm! brand I didn’t realize I brought the scam brand product ppl on tic tok or talking about how to recognize a scam buying knock off products. Don’t use this product brought the buy 1 get 1 free for 17.99 received product but I’m not taking the product because their knock offs. I since ordered the authentic product. They charged me 29.99 unauthorized. My bank blocked them. Scammm
11 juillet 2025
Avis spontané
If you know like I now do
If you know like I now do, don't order from this company. I too didn't know there was a subscription attached and they tried to bill my card 2xs for 29.99 but thank goodness I got a fraud alert...be weary people
26 juin 2025
Avis spontané
Didn't know that a subscription was…
Didn't know that a subscription was attached to this
19 juin 2025
Avis spontané
Wasn’t aware that I’d be enrolled into…
Wasn’t aware that I’d be enrolled into a subscription, let alone the frequency or the cost just a random charge debit my account, then after researching you have to email them to cancel the subscription and it’s been a week with no response to the multiple messages sent to stop the subscription.. I was charged barely 2 weeks after my 1st order, and honestly I don’t think these gummies do what they say it should do, .. order at own risk
9 juin 2025
Avis spontané
Do Not Order
I gave 1 stars is because I received the product. However, I was charged an additional 29.99 for this product and didn't authorize it. I have contacted my bank regarding this unauthorized charges of $29.99.
16 juin 2025
Avis spontané
DO NOT ORDER FROM THIS COMPANY
The reason I gave 2 stars is because I received the product. However, I was charged an additional 29.99 for this product and didn't authorize it. I contacted someone through email that claims it was VIP, which I never read upon ordering the product. They charge people,and then say you have VIP membership, but I pay attention to things like that, and I never read about a VIP or recurring charge.
11 juin 2025
Avis spontané
I bought a buy1 get 1for 17.99 received…
I bought a buy1 get 1for 17.99 received product no problem,but then low& behold they tried to get an additional 29.99 from my account, tried to call the company to no avail,thank God my card was locked I've since blocked any transactions from this SCAM company
29 mai 2025
Avis spontané
THEY KEEP CHARGING ME $29.99 FOR A…
THEY KEEP CHARGING ME $29.99 FOR A SUBSCRIPTION I DIDN'T ASK FOR. I AM TRYING TO CALL THEIR 1888-564-1348 BUT IT KEEPS SAYING THAT NOBODY IS THERE TO PICK UP THE PHONE. I AM CALLING MY BANK TO DISUPTE THESE CHARGES AS WELL.
10 juin 2025
Avis spontané
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