The stair lift was delivered and installed exactly one promised. The sales technician was extremely thorough explaining everything and when the installer came, he had everything he needed to install i... Voir plus
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Good product, excellent installer and no hard sell. In fact the purchase decision, because of changing medical needs was made over an extended period of time. Each time I felt the time had come Aco... Voir plus
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He did a beautiful job. Hiding the wire so that it was not noticeable…was very impressed with his work and listening to my concerns…My husband really needed the outside chair lift and it came in the n... Voir plus
I very much appreciated how the company kept my measurements, etc. as my mother changed her mind back and forth over several years. I also appreciate how quickly they got the stairlift installed. I... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation.
Écrit par l'entreprise
Coordonnées de contact
7001 Lake Ellenor Dr, 32809, Orlando FL, Etats-Unis
- (800) 980-0128
- customerrelations@acornstairlifts.com
- acornstairlifts.com
4,6
Excellent
4 k avis
Demande des avis aux clients
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A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Starlift installation and installer review.
The gentleman who installed the Starlift system was extremely professional, and his detailed review on the use of the system was very clear and covered all aspects of its use. He helped us navigate the system before he left and was courteous in answering our questions.
We have used the system only a couple of times, but so far, we are pleased with its performance. Lynne and Gary April
30 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review. We are so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. Best wishes on your new stairlift!
Sincerely
The Acorn Team
A pleasant non pressure stair-life purchase
The salesman (Charles) was pleasant and informative. A phone call to Max helped clarify a few issues. A appointment for installation was made for the day after my conversation with Max. Carlos did the installation as scheduled. He made sure I understood how to use the chair lift. There was no pressure to purchase a Acorn product. This was a pleasant experience
5 février 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words about Max, Carlos ,Charles and 5 star review! We are thrilled to hear that you are happy with the quality of your Acorn Unit. We take great pride in offering products that meet high standards, and it’s wonderful to know that it met your expectations. Your feedback means a lot to us, and we are grateful for your support. If you ever have any questions or need assistance with anything, we are here to help!
Sincerely
The Acorn Team
The chair enabled me to go downstairs
The chair enabled me to go downstairs. It was the first time in almost a year. It was everything I expected and more. I have already recommended acorn to an elderly couple in Colorado!
29 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for sharing your positive experience and 5 star review. We are delighted to hear that you are satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we have succeeded. Best wishes on your new stairlift!
Kind Regards,
The Acorn Team
Excellent service
Excellent service! Everything was explained well and there was no high pressure sell. All our questions were answered. Since the stair lift was installed we are extremely pleased. It meets all our expectations. Thank you to Acorn Stairlift, and we highly recommend your product to others.
29 décembre 2025
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review! We are so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out to us.
Sincerely
The Acorn Team
Mike sure lift from the landing to the basement
My chair lift from the landing to the basement was bumpy and made me feel like it was catching something on the way up the fellow came out today and told me that was normal, but I hadn’t ever noticed it before and so I went back up and he tightened the screws and said he was sure that that would improve them. After he left and I had to go down to the basement, I can tell you it was just just bumpy as it was when he got to the house.
31 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
We are sorry that you've had difficulty with the stairlift. Will have one of our team members reach out to you. Thank you for bringing this to our attention.
Kind Regards,
The Acorn Team
Gets the job done
I like the fact that I have access to the lower level of my home however I feel the stair lift is not as solid or sturdy as Arrow stair lift I had in our previous house. In my attempts to get to the lower level I feel almost like the chair is leaning forward and I may fall off or the chair may give way. It was considerably lower in price than the Arrow lift however I don't think I can recommend it to others.
19 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for posting a review and we are sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Will have one of our team members reach out to you. Thank you for bringing this to our attention.
Kind Regards,
The Acorn Team
The installer Chris was very courteous…
The installer Chris was very courteous and answered all my questions
23 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review. We are so happy to hear that you had a great experience with Chris. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
Sincerely
The Acorn Team
Great experience
Great experience from beginning to end. From salesman to installation we had great service with nice people.
Rick Butler
22 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Thank you for the 5-star review! We are glad you had a great experience and look forward to seeing you again. We appreciate your feed back and look forward to assisting with any concerns you may have in future. Your rating means a lot to us. Best wishes on your new stairlift!
Sincerely
The Acorn Team
The installation was very professional
The installation was very professional, installer did good job explaining how things worked, cleaned up after himself in a professional way.
21 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for your 4 star review. We are happy to know you had a good experience. We are always looking for ways to improve and ensure that every visit exceeds your expectations! Thanks again for your support. Best wishes on your new stairlift.
Kind Regards,
The Acorn Team
The timing for having our stairlift…
The timing for having our stairlift installed and the professionalism with which ot was installed was excellent. It fits our needs and house very nicely. I was disappointed about one thing. When I purchased the stairlift I was assured that the cord at the top, in our main room was to be white to blend in with our white baseboards. However, it is black with a black box which stands out very unattractively in our livingroom.
I am very displeased with this since I made sure to ask about it and was assured by the salesman that it would be white. Very disappointing!
20 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and for taking the time to leave a 5 star review. Your feedback means a lot to us, and we are grateful for your support. We will investigate on our end to see if anything can be done to address concern, thank you for bringing it to our attention. If in future you ever have any questions or need assistance with anything, we are here to help! Best wishes on your new stairlift.
Sincerely
The Acorn Team
Acorn Stairlift Does What They Say!
The Acorn Stairlift Company has followed through with everything the personable salesman told me. He explained all of my options and let me decide. No pressure...no hurry to get through with my appointment and get on to the next. The installer was very careful to get the lift installed in the safest manner without any damage to my existing staircase. His explanation of the correct/safe steps in using the lift was clear and concise. He then had me use the lift to be sure that I understood his directions. I was able to complete the purchase with the installer; I didn't have to leave my home for any of this process! The final price was just what I had been told - no surprises - and I have used the lift daily since the installation. It works beautifully and I am happy with the choice to work with Acorn Stairlift.
19 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Ms.Camp thank you so much for your kind words and 5 star review. We are thrilled to hear that you are happy with the your unit. Your feedback means a lot to us, and we are grateful for your support. If you ever have any questions or need assistance with anything, we are here to help. Best wishes on your new stairlift!
Sincerely,
The Acorn Team.
Changing my life!
Quick, effective, and polite. Jim was great. He answered all my questions. Also made recommendations that help me decide. I use to go downstairs 2-3 times a week. Now I go 4-6 times a day. Has really changed my life!!
16 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words about Jim and 5 star review! We are thrilled to hear that you are happy with the quality of your Acorn Unit. We take great pride in offering products that meet high standards, and it’s wonderful to know that it met your expectations. Your feedback means a lot to us, and we are grateful for your support. If you ever have any questions or need assistance with anything, we are here to help!
Sincerely
The Acorn Team
I have been an owner of an Acorn…
I have been an owner of an Acorn stairlift since 2014. Now that my wife has passed I tried to keep up the maintenance plan but it has become totally out of hand what they want you to pay. I can't pay $345 a year for a plan that pays for nothing more than a serviceman coming to my home. I haven't used the lift in four years and refuse to pay their rediculous prices,
21 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Thank you for sharing your feedback. We'd like to look into this matter for you and work out a proper resolution unfortunately, there isn't enough information to identify your account. Could you please email us at CSSpecialistsUS@acornstairlifts.com? We look forward to hearing from you.
Sincerely,
The Acorn Team
GOOD, FAST, and CHEAP
I look for three simple things, GOOD, FAST AND CHEAP. The Acorn is a high quality, rock solid machine that also looks good. Service was prompt, and the installation took less than 5 hours. We have a complex, curved staircase. The Acorn price came in $8,000 less than their nearest competitor.
11 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Thank you for the fantastic 5 star review! We are absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we have succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
Sincerely,
The Acorn Team.
Great experience with Tyric Phillips
Tyric Phillips was very knowledgeable impatient in dealing with me. He explained everything that he was doing. The Acorn commercial even came on while he was here.
19 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review. We are so happy to hear that you had a great experience with Tyric. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
Kind Reagards,
The Acorn Team
Acorn stairlift has made it possible for me to remain in my home.…
Acorn stairlift has made it possible for me to remain in my home by installing a stair lift that allows me to access the second story of my home with a very easy to use stairlift. It was installed by a very friendly and professional individual in a little less than three hours.
14 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for sharing your positive experience and 5 star review. We are delighted to hear that you are satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we have succeeded. Best wishes on your new stairlift!
Kind Regards
The Acorn Team.
A happy experience
From the man who came and assessed what I needed to the installer who came and did the work all were first rate the service was superb! Not sure of the date
6 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Thank you for taking the time to leave such a positive 5 star review. We are delighted to hear that our service met your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we ar on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.
Sincerely
The Acorn Team
My Acorn was not going up or down and I…
My Acorn was not going up or down and I had Gordon E. Come out to fix it!
He was prompt, on time, and on point.
My Mom was so happy with his bright service, attitude, and knowledge was wonderful. Cheers to him and ACORN!!!!
Highly recommended and appreciated!
Happy New Year and Thank You!!!!!
16 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review. We are so happy to hear that you had a great experience with Gordon E. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out to us!
Sincerely
The Acorn Team
Great peole to deal with.
The people I dealt with with Acorn where very professional and knew what they where talking about.
11 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
We appreciate your feedback and your trust in our products. Thank for the 5 star review! Should you have any further questions or need assistance, we are here to help. Thanks again, and we look forward to serving you in the future!
Sincerely,
The Acorn Team
I have several call back to get the…
I have several call back to get the chair to turn when it gets to the top of the stairs. It will turn once or twice then it will not turn at the top.
14 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
We are sorry that you've had difficulty with the stairlift. Will have one of our team members reach out to you. Thank you for bringing this to our attention.
Kind Regards,
The Acorn Team
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