The stair lift was delivered and installed exactly one promised. The sales technician was extremely thorough explaining everything and when the installer came, he had everything he needed to install i... Voir plus
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Lisez les avis des autres
Good product, excellent installer and no hard sell. In fact the purchase decision, because of changing medical needs was made over an extended period of time. Each time I felt the time had come Aco... Voir plus
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I very much appreciated how the company kept my measurements, etc. as my mother changed her mind back and forth over several years. I also appreciate how quickly they got the stairlift installed. I... Voir plus
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The Acorn Stairlift is exactly what I hoped for.Everyone who has seen it comments on how well it blends in with the staircase and how attractive it is. When I found I needed a stairlift I was not hap... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Acorn Stairlifts is the first and only stairlift to earn the prestigious Ease-of-Use Commendation from the Arthritis Foundation.
Écrit par l'entreprise
Coordonnées de contact
7001 Lake Ellenor Dr, 32809, Orlando FL, Etats-Unis
- (800) 980-0128
- customerrelations@acornstairlifts.com
- acornstairlifts.com
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Everything from first contact to…
Everything from first contact to estimator and installation was professional. Unit fits my needs perfectly. Highly recommend Acorn stairlifts.
4 mars 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words! We are so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we havemet your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there is anything else we can do for you, don’t hesitate to reach out to us.
Best Wishes,
The Acorn Team.
not afraid of my stairs anymore
salesman and the installer great people to work with
i am very pleased so far and greatly needed
23 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for taking the time to share your positive experience and 5 star review. We appreciate your business and look forward to serving you again in the future.
Sincerely
The Acorn Team
Great sales
Great sales. A very good presentation. All questions were answered honestly and completely. Installation tech was super and very efficient. A really nice man
1
28 janvier 2026
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Réponse de 🇺🇸Acorn Stairlifts US
Thank you for sharing your positive experience with and 5 star review. We are delighted to hear that you are satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we have succeeded. Best wishes on your new stairlift!
Kind Regards.
The Acorn Team
Great Service
Great Service, do sub-out on delivery and install. Thorough education on use and codes.
Lift has changed our lives.
18 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for the 5-star review! We are glad you had a great experience and look forward to seeing you again. We appreciate your feed back and look forward to assisting with any concerns you may have in future. Your rating means a lot to us. Best wishes on your new stairlift!
Sincerely
The Acorn Team
He showed me everything
13 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for your positive review. We are happy to know you had a good experience. We are always looking for ways to improve and ensure that every visit exceeds your expectations! Thanks again for your support. Best wishes on your new stairlift.
Kind Regards,
The Acorn Team
Awesome Total Customer Experience!!!
23 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
We truly appreciate your feedback and 5 star review. Should you have any further questions or need assistance, we are always here to help. We look forward to serving you in the future.
Thank you,
The Acorn Team.
3 stair lift companies…
I had researched 3 stair lift companies and Acorn was the only one to contact me. The stairlift is for my husband who has Parkinsons. We were impressed with the representatives knowledge and the installers workmanship. In the end, the stairlift was more money than we thought, however, we feel safe in knowing it will last many years and is well built.
10 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for taking the time to leave such a positive review. We are delighted to hear that our service surpassed your expectations. Providing high quality service is at the heart of everything we do, and your feedback reassures us that we are on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.
Sincerely
The Acorn Team
ur info on the net said u could…
ur info on the net said u could install the next day=not so u booked out 3wks I needed the acorn immediately having just had heart surg=so pls cancel. thk-u
12 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for sharing your feedback. We would like to look into this matter for you and work out a proper resolution unfortunately, there isn't enough information to identify your account. Could you please email us at CSSpecialistsUS@acornstairlifts.com? We look forward to hearing from you.
Sincerely,
The Acorn Team
Quality and Profesional
Everyone was polite and knowledgeable.
Installation went in without a hitch.
6 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
We truly appreciate your feedback and 5 star review it means alot to us. Should you have any further questions or need assistance, we are always here to help. Thanks again, and we look forward to serving you in the future! Best wishes on your new stairlift.
Sincerely,
The Acorn Team
Good Decision To Have Acorn Chairlift
Steve was so helpful in all ways to give me the information so I could understand everything to help me make my decision. Great guy. Then Jeff came & installed our chairlift & was also just great - did a really good job & informed us of the what to do & what not to do & gave us all paperwork & let us operate the chairlift a few times & went over everything with us. We are happy.
6 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for taking the time to leave such a thoughtful 5 star review. We are delighted to hear that Steve and Jeff provided you with outstanding service. Our team consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.
Thank you Kindly,
The Acorn Team.
The stair lift is for my brother and…
The stair lift is for my brother and his wife who are both 93 years old. I contacted your company based on my husband‘s experience with Acorn during his employment at a mobility store in Florida. Beginning with a phone call to your office and the appointment with the estimator, as well as the installation person, they were all wonderful people to work with. My brother and his wife are very happy with the stair lift and the ability to enjoy the lower level of their home again. Every member of the Acorn staff was professional, compassionate and efficient.
3 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind review! We are so glad to hear that Team was able to assist you. It is always wonderful to hear that their efforts are appreciated. We will be sure to pass along your feedback to them—they will be thrilled to know they made such a positive impact! We are grateful for your support and look forward to serving you again soon.
Thank you Kindly,
The Acorn Team
Professional stair lift install
Gordon was here on time, was diligent, clean, and polite. Super job!
12 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
We truly appreciate your feedback and 5 star review. Should you have any further questions or need assistance, we are always here to help. Thanks again, and we look forward to serving you in the future!
Sincerely
The Acorn Team
Great product
Friendly sales staff. The representative who came to measure for the device was friendly and professional. The installer was knowledgeable and professional. The stair lift works very well with a small footprint.
4 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for taking the time to leave a thoughtful review. We are delighted to hear that our Team provided you with outstanding service. Your feedback is a great affirmation of their hard work. Should you need any further assistance, please feel free to contact us anytime.
Kind Regards,
The Acorn Team
We love our new stairlift
We love our new stairlift. Acorn was competitive, professional and offers a very nice product. We would recommend Acorn to anyone considering a new stairlift.
3 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for taking the time to share your positive experience and 5 star review. We are thrilled to hear that it exceeded your expectations. We appreciate your business and forward to serving you again in the future.
Sincerely
The Acorn Team
Ukeme
Ukeme, my installer, was amazing. He was thorough and so professional. He took the time to explain how to use the stairlift and was very patient.
Thank you for sending him to take care of our project.
2 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review. We are so happy to hear that you had a great experience with Ukeme. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
Kind Regards,
The Acorn Team
Starlift installation and installer review.
The gentleman who installed the Starlift system was extremely professional, and his detailed review on the use of the system was very clear and covered all aspects of its use. He helped us navigate the system before he left and was courteous in answering our questions.
We have used the system only a couple of times, but so far, we are pleased with its performance. Lynne and Gary April
30 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review. We are so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. Best wishes on your new stairlift!
Sincerely
The Acorn Team
A pleasant non pressure stair-life purchase
The salesman (Charles) was pleasant and informative. A phone call to Max helped clarify a few issues. A appointment for installation was made for the day after my conversation with Max. Carlos did the installation as scheduled. He made sure I understood how to use the chair lift. There was no pressure to purchase a Acorn product. This was a pleasant experience
5 février 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words about Max, Carlos ,Charles and 5 star review! We are thrilled to hear that you are happy with the quality of your Acorn Unit. We take great pride in offering products that meet high standards, and it’s wonderful to know that it met your expectations. Your feedback means a lot to us, and we are grateful for your support. If you ever have any questions or need assistance with anything, we are here to help!
Sincerely
The Acorn Team
The chair enabled me to go downstairs
The chair enabled me to go downstairs. It was the first time in almost a year. It was everything I expected and more. I have already recommended acorn to an elderly couple in Colorado!
29 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you for sharing your positive experience and 5 star review. We are delighted to hear that you are satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we have succeeded. Best wishes on your new stairlift!
Kind Regards,
The Acorn Team
Excellent service
Excellent service! Everything was explained well and there was no high pressure sell. All our questions were answered. Since the stair lift was installed we are extremely pleased. It meets all our expectations. Thank you to Acorn Stairlift, and we highly recommend your product to others.
29 décembre 2025
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
Thank you so much for your kind words and 5 star review! We are so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we have met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out to us.
Sincerely
The Acorn Team
Mike sure lift from the landing to the basement
My chair lift from the landing to the basement was bumpy and made me feel like it was catching something on the way up the fellow came out today and told me that was normal, but I hadn’t ever noticed it before and so I went back up and he tightened the screws and said he was sure that that would improve them. After he left and I had to go down to the basement, I can tell you it was just just bumpy as it was when he got to the house.
31 janvier 2026
Avis spontané
Réponse de 🇺🇸Acorn Stairlifts US
We are sorry that you've had difficulty with the stairlift. Will have one of our team members reach out to you. Thank you for bringing this to our attention.
Kind Regards,
The Acorn Team
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