I was not happy with the renewal premium for car insurance. I had used LV in the past and someone recommended that I try them through Age UK Trading. One phone call gave me a sensible and very competi... Voir plus
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Lisez les avis des autres
I had to contact them re a mistake I made on line and had a good experience with a call handler who sorted the situation for me . My previous insurance company was all AI and was not interested in my... Voir plus
L'entreprise a répondu
Only one hurdle that needed resolved ( and was, promptly. Quote request asks for details of all cars in the household and assumes a multi car policy is wanted. LV excludes classic cars and declines... Voir plus
L'entreprise a répondu
Very helpful answered any questions knowledgeabley didn’t rush things but were precise. Gave me peace of mind and helped me to make a good decision.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. We offer products designed to help later life feel good, working with carefully-selected companies who are expert in their fields. As part of Age UK, we use our expertise in understanding the needs of older people to ensure products meet high standards and that customers are treated fairly so they can feel confident in their choices. Plus, our profits are donated to the charity to support its vital work – more than £14m in the last five years. Our range includes Car Insurance, Home Insurance, Travel Insurance, Motor Breakdown Cover , Personal Alarms, Incontinence protection, Stairlifts, Homelifts and Bathing solutions.
Coordonnées de contact
Floor 7, One America Square, 17 Crosswall, EC3N 2LB, London, Royaume-Uni
- ageco.co.uk
4,8
Excellent
719 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very easy to do
Very easy to do my Insurance, and the staff very helpful and very easy to complete
5 août 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for leaving your feedback about Age UK Trading Insurance.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all comments from our customers as this helps us to monitor and maintain our service standards. Once again, thank you for taking the time for leaving your review.
Kind regards
Jayne
Sam was very helpful
Sam was very helpful, friendly and informative. She made the quote process as straightforward and clear as possible.
29 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for sharing your experience of Age UK Insurance. We always strive to provide a first-class service for all our customers and I am pleased the quote process was clear and straightforward for you.
We really do welcome all comments from our customers and I would like to thank you for taking time to leave your review for us.
Kind regards
Jayne
Pleasant experience
Easy to talk to and discuss, understood my needs - pleasant to talk to. Price quite acceptable.
4 août 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you very much for taking the time to leave your review today.
We're pleased to learn that you had a pleasant experience with Age UK Trading, and that you found the advisor easy to talk to and understanding.
We always strive to provide a first-class service for all our customers and I am glad this has been your experience.
We welcome all feedback from our customers as this helps us to monitor and improve our service wherever possible.
Kind regards,
Claire
First class from start to finish
The gent on the phone made understanding what I needed so easy.could not believe value for money and the ease in purchasing.
6 août 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you very much for your review today, we really appreciate you taking the time to share your experience with us.
We're very pleased to learn that you secured such great value for money and that you found it easy to purchase from the advisor.
Your feedback is invaluable to us, so thank you again.
Kind regards,
Claire
Very easy and staff very competent.
5 août 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave your review of Age UK Trading and we are very pleased you have found our process and staff easy to deal with.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience. We do always welcome comments from our customers as this helps us to monitor and improve our service levels wherever possible.
Once again, thank you for your feedback.
Kind regards
Jayne
It was fast and very easy to take out…
It was fast and very easy to take out my insurance policy with LV through age uk ltd.
30 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to let us know that you have found it easy to purchase Age UK Insurance.
We always strive to provide a first-class service for all our customers and we are pleased this has been your experience.
Once again, thank you for leaving your review.
Kind regards
Jayne
Everything was explained clearly and…
Everything was explained clearly and thoroughly. The call handler was efficient and patient. I felt confident that he was dealing with my needs and giving good advice.
30 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thankyou for letting us know about your experience with Age UK Trading. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We do welcome all comments from our customers as this helps us to address any issues and improve our products and services where possible.
Once again, thank you for taking time to leave your feedback for Age UK Trading and I will ensure it is shared with our management teams.
Kind regards
Jayne
Age related Car insurance
Having been shocked with my renewal Costs, I was relived to get a reduction.
3 août 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for taking the time to leave a review, we really appreciate your feedback.
We're pleased to learn that you found your new insurance policy to be preferential in cost to your renewal.
Thank you again for sharing your experience with Age UK Trading Insurance.
Kind regards,
Claire
Home insurance for seniors.
Looking for good priced buildings and contents insurance for my 83 year old father. This site came in over £200 cheaper than his renewal quote and the insurance company who processed the policy were friendly and efficient.
31 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for taking the time to share your experience with Age UK Insurance.
We're very pleased to learn that you secured a good price for your father's home insurance, and that you found the insurance advisor to be friendly and efficient.
Your feedback is invaluable to us, thank you again.
Kind regards,
Claire
At every step/stage I was delighted…
At every step/stage I was delighted with the response and help from everyone I spoke to.
21 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for your review. We really appreciate you letting us know that you were delighted with the service and the help you received, when speaking to our customer service representatives.
Once again, thank you for taking the time to share your experience. We value all comments from our customers as this helps us to monitor the products and services we offer.
Kind regards,
Gemma.
Outstanding service good advice and…
Outstanding service good advice and very easy to understand answers to my questions. I am 89 years old and sometimes the terms mentioned up up a query but this company was outstanding and I would highly recommend them for older people who need sensible and honest insurance advice and understandable answers.
13 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking the time to leave a review. I am pleased to learn you were happy with the service, and that the agent was easy to understand.
We welcome all feedback from our customers and thank you once again, for sharing your experience.
Kind regards,
Gemma.
The ease with which I was able to…
The ease with which I was able to organise insurance.
14 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for sharing your experience with Age UK Insurance.
We're very pleased to learn that you found it easy to arrange your insurance with us.
We really appreciate you taking the time to leave feedback for us today.
Kind regards,
Claire
Age Uk and LV working in partnership
Age Uk are a great asset for older people who need help with many issues that confront us in this modern day and age
10 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for your taking your time to leave your review of Age UK.
We always put people at the heart of everything we do and always strive to provide a first-class service. I am pleased this has been your experience.
We really do appreciate your comments and thank you for leaving your feedback for us.
Kind regards
Jayne
Always have confidence in anything…
Always have confidence in anything marked Age UK. Have had various dealings with them over the years . Always been satisfied.
12 juillet 2026
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for sharing your experience of Age UK with us.
We always strive to provide a first-class service for all our customers and I am pleased to see you have always been pleased with us.
We do welcome all comments from our customers as this helps us to monitor our services and make improvements wherever possible. Thank you again for taking time to leave your review.
Kind regards
Jayne
Friendly, helpful and always good advice.
They've helped me so much over the last year, and I feel I can trust them.
Everything is always explained and they're so friendly. I can't thank them enough.
15 août 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking the time to leave us a review. I am pleased to learn you find the agents friendly, helpful and reliable.
We really appreciate all feedback from our customers, and your comments will be passed to our management team. If you need any further assistance please do not hesitate to get in touch.
Kinds Regards
Gemma.
Réponse de Age UK Trading
Hello
Thank you for leaving your feedback about Age UK Trading.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience. All customer comments are welcomed as this helps us to monitor the service we provide and also helps us to make improvements wherever possible.
Once again, thank you for taking time to leave your review and I will ensure it is shared with our management teams.
Kind regards
Jayne
Home Insurance
very friendly, polite & helpful - sorted very quickly & easily at a price less than everyone else was quoting.
25 juin 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for taking the time to share your experience with Age UK Trading. We are really pleased to hear that you were happy with the service you received and our pricing.
Thank you again for your kind review and for choosing Age UK Trading for your insurance.
Kind regards
Victoria
It.was truly amazing,throughout Summer…
It.was truly amazing,throughout Summer demonstrated
Brilliant customer focus and customer service,she was
Extremely helpful knowledgeable and eager to please.
With her great interaction with me she demonstrated her
experience with customer focus.
She made the whole experience a joy and not a chore at all.
Well done to her and to the company.
23 juin 2026
Avis spontané
Réponse de Age UK Trading
Hello,
We really appreciate you sharing your experience with Age UK Trading.
We're very pleased to know that you received such fantastic service from Summer and that you found your experience so enjoyable.
Your feedback is invaluable to us and we thank you for taking the time to share this on Trustpilot.
Kind regards,
Claire
Great customer service and ease of service
Amazing price for the cover although 150 pounds more than what I am used against others it was a great price it's tough the price though as I'm 63 years of age and been driving around 45 years it doesn't seem respect for someone like me to be the price it was
22 juin 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you very much for taking the time to share your experience with Age UK Car Insurance.
We work with our product partners to ensure our products represent good value for our customers however, as the insurer, LV= will ultimately determine the premium based on their assessment of the risk presented.
We're very pleased to learn that your new policy has all the coverage you require.
We really appreciate all feedback as it helps us to shape the products and services that Age UK Trading offer.
Kind regards,
Claire
Helpful operator
15 juin 2026
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for taking the time to share your review for Age UK Trading.
We're pleased to know that you found the adviser to be helpful.
We do welcome all feedback as it helps us to shape the products and service that we provide.
Thank you for sharing your experience today, and we look forward to assisting you again in the future.
Kind regards,
Claire
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