I was not happy with the renewal premium for car insurance. I had used LV in the past and someone recommended that I try them through Age UK Trading. One phone call gave me a sensible and very competi... Voir plus
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Lisez les avis des autres
I had to contact them re a mistake I made on line and had a good experience with a call handler who sorted the situation for me . My previous insurance company was all AI and was not interested in my... Voir plus
L'entreprise a répondu
Only one hurdle that needed resolved ( and was, promptly. Quote request asks for details of all cars in the household and assumes a multi car policy is wanted. LV excludes classic cars and declines... Voir plus
L'entreprise a répondu
Very helpful answered any questions knowledgeabley didn’t rush things but were precise. Gave me peace of mind and helped me to make a good decision.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. We offer products designed to help later life feel good, working with carefully-selected companies who are expert in their fields. As part of Age UK, we use our expertise in understanding the needs of older people to ensure products meet high standards and that customers are treated fairly so they can feel confident in their choices. Plus, our profits are donated to the charity to support its vital work – more than £14m in the last five years. Our range includes Car Insurance, Home Insurance, Travel Insurance, Motor Breakdown Cover , Personal Alarms, Incontinence protection, Stairlifts, Homelifts and Bathing solutions.
Coordonnées de contact
Floor 7, One America Square, 17 Crosswall, EC3N 2LB, London, Royaume-Uni
- ageco.co.uk
4,8
Excellent
720 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Age UK Trading
Good afternoon,
We are pleased to hear that you found the service from Age Co very helpful and thank you for taking the time to share your experience with us.
We do value all feedback and we really appreciate you taking the time to leave us a review today.
Kind regards,
Claire
Age co helpful
Fantastic service & so helpful. Nothing was a problem, very personable to a sensitive subject. I bought plastic pants & they give me so much confidence when I have a accident.
17 octobre 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for sharing your thoughts about AgeCo with us.
We work very closely with all our product providers and always strive to provide a first-class service for all our customers. I am pleased this has been your experience.
We also value all feedback from our customers as this helps us to address any issues and improve our services where necessary. Please allow me to reassure you that I will share your comments with our management team.
Once again, thank you for taking time to leave your feedback and if we can be of any further assistance, please do not hesitate to contact the customer relations team at Age Co. 0800 055 6205.
Kind regards
Jayne
Reactive
Reactive, understanding, helpful and adaptable.
The person I dealt with clearly knew the different offers suited to my needs and was quick to offer me appropriate solutions. A job well done. Thank you.
18 octobre 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave your comments for us. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all feedback from our customers as this helps us to monitor and improve our services wherever possible.
Once again, thank you making us aware of your experience and I will share your feedback with our management team.
Kind regards
Jayne
Able to actually speak to a person and…
Able to actually speak to a person and discuss my needs
16 octobre 2025
Avis spontané
Réponse de Age UK Trading
Hello,
We really appreciate you taking the time to share your experience with Age Co.
We're pleased to know that you were successful with your call to us, and were able to discuss your needs.
Thank you again for your feedback, we value all comments in relation to the products and services Age Co provide.
Kind regards
Claire
Réponse de Age UK Trading
Hello
Thank you for taking time to share your comments with us.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience. Glad you are happy with the premium too.
We always welcome comments from our customers and I will ensure they are shared with our management team.
Kind regards
Jayne
Extremely helpful with advice and competitive price
Extremely helpful with advice and a good fair price can not be faulted highly recommend.
11 octobre 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for letting us know that you have been pleased with the service you have received and also that you have found the premium competitive.
We really do welcome all comments as this helps us to monitor and provide an excellent service for all our customers.
Kind regards
Jayne
Réponse de Age UK Trading
Hello
Thank you for letting us know about your experience with AgeCo Car Insurance. We always strive to provide a first-class service for all our customers and I am please to see this has been your experience.
We do value all comments from our customers as this helps us to monitor and improve our services wherever possible.
Once again, thank you for taking time to leave your feedback for us and I will ensure it is shared with our management teams.
Kind regards
Jayne
Easy to comprehend policy information
4 octobre 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you very much for taking the time to share your experience with Age Co.
We're pleased to know that you found your policy information easy to understand.
We do value and appreciate all feedback we receive, so thank you again.
Kind regards,
Claire
Troubling circumstances made easy with…
Troubling circumstances made easy with support and adv8ce from agd uk.
27 septembre 2025
Avis spontané
Réponse de Age UK Trading
Hello,
We really appreciate you taking the time to share your experience with Age UK/ Age Co with us.
We're very glad to know that you found us helpful at the time you needed support.
Thank you so much for your review today.
Kind regards,
Claire
Really good experience. Thank you.
The fact that my policy was consideredly reduced, makes me cheer from the roof tops. Well done.
18 septembre 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for leaving your review for us.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all comments from our customers and once again, thank you for taking time to contact us.
Kind regards
Jayne
Réponse de Age UK Trading
Hello
Thank you for letting us know about your dealings with LV= who provide Age Co Home and Car Insurance.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all comments from our customers as this helps us to monitor the services and products we provide and once again, thank you for taking time to leave your feedback for us.
Kind regards
Jayne
Réponse de Age UK Trading
Hello
Thank you for taking time to leave your feedback for us and letting us know that you have found the process simple to follow.
We really do welcome any feedback from our customers as this helps us to improve our products and services wherever possible. If you do need any help in the future please do not hesitate to contact us as Customer.relations@ageco.co.uk or call us 0800 055 6205.
Kind regards
Jayne
On our most recent experience calling…
On our most recent experience calling for a car insurance quote, we found it very straightforward, our call was answered promptly and dealt with in a friendly efficient way, quote was a little more than we were quoted by another company but in our opinion the service was better.
16 septembre 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for taking time to leave your review for us. We always aim to provide a first-class service for all our customers and I am glad this has been your experience.
We do value all comments from customers and I will ensure your feedback is shared with our management team.
Kind regards
Jayne
Réponse de Age UK Trading
Hello
Thank you for letting us know that you have found it easy to switch to Age Co.
We really do value all comments from our customers as this helps us to review any issues and improve our service wherever possible. I am glad you have found our service easy to use.
Once again, thank you for taking time to leave your review for Age Co.
Kind regards
Jayne
Each area was explained
Each area was explained as we proceeded. I asked for clarification on a few times and was happy with the response. The cost was ok also.
11 septembre 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for your review. We really appreciate you taking the time to let us know you were happy with the explanation and clarification from the agent, and that you were happy with the price.
Once again, thank you for your comments. We welcome all customer feedback as this helps us to review the products and services Age Co offer.
Kind regards,
Gemma.
Réponse de Age UK Trading
Hello
Thank you for taking the time to leave Age Co a review. We are pleased to learn you found the agent professional, helpful and friendly.
Once again, thank you for your sharing your experience .
Kind regards,
Gemma.
Buildings and C05ontents Insurance
Spoke to a lovely lady who listened and managed to sort out my insurance. I didn't feel at all pressured to make an instant decision. The policy was emailed to me and once I had read it , I contacted them again and accepted it. Great service.
4 septembre 2025
Avis spontané
Réponse de Age UK Trading
Hello
Thank you for your review. We are pleased to learn you were happy with the service you received whilst getting a quote for Age Co Home Insurance, and that you found the agent attentive.
We really do welcome all feedback and appreciate you taking the time to leave your comments.
Kind regards,
Gemma.
Réponse de Age UK Trading
Hello,
We really appreciate you taking the time to leave a review, and we're pleased to hear that you found the Age Co team to be very helpful.
Thank you for sharing your experience with us, we look forward to assisting you again in the future.
Kind regards,
Claire
Car insurance for the older driver
When other insurance companies are avoiding the provision of cover for older drivers, Age co provides excellent cover at a realistic price.
1 septembre 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you so much for sharing your experience with Age Co Car Insurance.
We're very pleased to know that you found Age Co to be realistically priced and that the policy offers excellent coverage.
We really do appreciate you taking the time to leave your comments.
Kind regards,
Claire
Friendly helpful staff
I called 3 times over two days, waiting over half hour each time in the queue as there was a huge computer glitch. However the staff were friendly, clear and helpful and I finally got my car insurance sorted. They were the least expensive yet seemed to offer a better deal. I'd use them again.
27 août 2025
Avis spontané
Réponse de Age UK Trading
Hello,
Thank you for taking the time to share your experience of Age Co Car Insurance provided by LV=
I’m sorry to learn that you encountered longer waiting times than we would usually expect.
We are aware that our product partner LV= were updating their computer systems which meant that more customers were trying to reach the insurance team via telephone.
Please accept my apologies if you were impacted by this and please do not hesitate to contact us if you would like to discuss your experience further.
You can call us on 0800 055 6205, this line is open 10am to 4pm Monday to Friday (excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
I’m really pleased to find that you have now managed to arrange your car insurance with Age Co and found the advisers friendly and helpful, it’s also great to hear that you found the policy to be good value.
We really do appreciate all feedback from our customers and thank you again for leaving your review.
Kind regards,
Claire
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