Allison Homes - Frampton Gate Avis 

We would just like to say dealing with roxy has been a pleasure, and things have moved very smoothly from using easy mover and selling our house within the first day. Once our house had sold roxy was very quick to get the ball rolling with a meeting as regards what the next steps are.

Many thanks Adam &Tanya

BE WARNED! Frampton Gate development. In just over a year we have had far too many issues that need to be resolved, a particular staff member has been mostly proactive in addressing these, however the volume of short cuts, poor quality finish and missed items should not be happening. 3 front doors due to damage and ill fitting, 3 hobs due to electrical fault issues, 2 fridge freezers due to first one just stopping working after a few weeks, 2 downstairs toilets due to faulty pan not flushing correctly, 3 room wall thermostats stopped working, badly scratched glazing units. Extractor fan ducting left lying on top of loft insulation. Some of these items have been resolved and some are on a list to be resolved. Plot signed off for handover when building regs not fully complied with, missing ground pipe for rain water soakaway, x2 missing gutter downpipes, wrong size extraction ducting for hob extraction hood deeming manufacturer warranty void (it has been agreed the cooker hood will be replaced, quite rightly so) missed half height tiling in a bathroom, floor underneath carpet in living room uneven and left with rubble on top, had to chase for the “home pack” completed end of March but no home information pack provided until November! If this sounds more like a review for what was Larkfleet Homes and their very poor reputation for quality it’s because Allison Homes rebranded what was Larkfleet Homes. The level of inconvenience and interruption to daily lives has been totally unacceptable. We did plan on investing in 2 further properties however after a few months of moving in we had no intentions of buying another Allison Homes branded property. I’m quite sure Allison Homes will post a reply to this, however whatever they have to say or apologise for it will in no way justify the volume of issues handed over in the property for us to deal with, if it was any other item being purchased in the UK it would have been returned to the seller for a full refund or replacement!

Great customer experience, several options offered with a well detailed presentation.

Very helpful and friendly staff nothing to much trouble

Really considerate team. Going out of their way and happy to help. All really friendly.
Mark the Site Manager has been lovely and checking if we need anything. Nick, Paula and Roxy too.

Friendly and professional staff. Roxy in sales has kept us updated on progress with photos and emails.

Nick and Paula have been really friendly and thorough in explaining everything to us and making sure we were happy.

The bungalow is exactly what we were hoping it would be. Great quality home.

We had a really positive experience with the site management team at Frampton Gate especially Nick and Paula, which was really important for us as First Time Buyers. Although there were a few snags identified after completion, they handled everything quickly and efficiently, even the ones we discovered ourselves. Their responsiveness was impressive. Paula was very kind-hearted and makes conversations feel so light.

Also Roxy at Sales Team , she’s highly knowledgeable but also incredibly friendly and approachable.

They made the whole process feel smooth and stress-free, and their attitude truly stood out. It genuinely felt less like dealing with a company and more like being supported by a family. Highly appreciated.

I have just moved into my new bungalow at Frampton Gate. It's great design, well built cosy and warm.
A big shout out to Roxy who kept me informed on how the build was going every week.
Any problem or issues I had was discussed by another two members of the site team Paula and Nick who helped rectify any problems as soon as possible.
Overall I'm very pleased with my purchase of my new bungalow from Allison Homes.

Roxy was very welcoming and friendly. She answered every question that we asked and was very knowledgeable about the build of the houses. We visited quite a few of the developers in the area and in comparison (apart from one other), the others left me with no interest to buy a house. Thanks Roxy for showing us around the gorgeous houses.

Very happy with advise and information provided by Roxy at Frampton gate. Very professional, very knowledgeable, kind, helpful with questions that we asked.

Jackie is always helpful. She directed me to the mortgage brokers instantly and she is always willing to answer questions.

Recently purchased our first home through roxy at frampton Gate, she has been excellent all the way from start to finish, helped us through the whole process even when we were clueless lol, highly recommend!

We will be reserving a plot with Allison Homes all thanks to Jackie and her wonderful service! Despite me having a long list of boxes to tick for my perfect first home, Jackie went above and beyond to make it doable for me and my partner! We couldn’t be more grateful to be working with her to purchase our first home!

Smooth sailing throughout, kept me up to date with everything, the aftercare lady Paula was a superstar and dealt with any issues I had upon moving in very quickly!

Highly recommend, thank you

Amazing experience buying a home with Allison homes at Frampton Gate. Paula who liased with me whilst settling in was great, even calling me in the evening after work hours to check everything and ask if I had any concerns. The essential maintenance kit handed over is a nice added extra and very unexpected.

A warm welcome from the staff. Very informative. Looked after my needs. Helped to sort out problems I had encountered while trying to purchase a property.

Buying my first home at the Frampton gate site has been such a great experience. Jackie Anderson was an amazing throughout and made me feel so welcomed.

The lady Val who assisted us at Frampton Gate was lovely, polite and helpful. Unfortunately they didn’t have a house on that site that suited our needs but the quality of the houses built is amazing.

Val has been amazing and super helpful through the stressful process of home selection. I cannot rate her input any higher.