Fantastic service Called to check on something and the staff was extremely helpful Order was delivered very fast Very easy to use website
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Lisez les avis des autres
The diversity of their range of rings was completely unexpected... marvellous, with extensive tailoring of dimensions, stones, materials of each ring. Chloe was very helpful and informative as she pa... Voir plus
L'entreprise a répondu
The packaging was beautiful, delivery was very fast and price was fantastic. Would definitely buy from them again!
Just wow! 😍 The whole experience has been incredible. The presentation is absolutely beautiful, and the thought and care that goes into every piece of jewellery really shines through. It's all so bea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 1942 by Dennis Allum, mending clocks and watches from a shed in the garden, Allum & Sidaway is now a multi-award winning independent jeweller. We have have six unique jewellery stores, a fantastic team and the best customers! We stock an impressive collection of jewellery, watches and top brands – providing an unforgettable retail experience.
Coordonnées de contact
High Street, SP7 8JG, Shaftesbury, Royaume-Uni
- allumandsidaway.co.uk
4,9
Excellent
209 avis
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Amazing as always
Always a brilliant, efficient and friendly service from Allum & Sidaway. It’s always our go to for jewellery.
14 décembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Great service
Great service. Megan the manager and Flynn were exceptional.
24 décembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you for sharing your positive experience! It sounds like Megan and Flynn made a great impact. If you want to share any specific details about what stood out or how they helped you, I’d love to hear more!
Great value for money
Great value for money. Next day delivery with a handwritten note. Fantastic
14 décembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Fantastic service and product
Beautiful product, arrived the next day and packaged really well. Super pleased I went through Allum & Sidaway.
1 décembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Great service!
The trollbeads bead is beautiful!. And the service of Allum and Sidaway is excellent!. There was communication from them all the time. When my bead arrived it was beautifully packed. I am sure I’ll be buying more from them. Thank you very much.
30 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Fantastic Service.
I bought a hard to find Trollbead from this independant jewellers. It was very well packaged and arrived promptly. I was delighted with the hand written card thanking me for my order and personally signed. What a lovely gesture. Thank you so much.
29 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Great items
Great items, competitive prices, really well packaged and quick delivery. Many thanks
25 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
A lot more choice online.Love this…
A lot more choice online.Love this product it’s so different
4 décembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Smart, professional and happy service!
After finding the item I wanted online, I visited their Gillingham store where I was served by the lovely Laura. She was friendly, knowledgeable and extremely helpful, making my visit very pleasant!
The store is full of amazing jewelery and watches, I will definitely be coming back!
25 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your kind words and fantastic feedback! We’re thrilled to hear about your positive experience at our Gillingham store. Laura will be delighted to know that her friendly and knowledgeable service made your visit so enjoyable.
We take great pride in offering a wide selection of jewelry and watches, and it’s wonderful to know you found what you were looking for. We look forward to welcoming you back soon!
Piercing at Allum and Sidaway Gillingham
I recently went into the Gillingham branch of Allum and Sidaway to have my daith piercing done.
I don’t usually write reviews but I have to share my experience as I was so impressed.
I was very nervous about getting the piercing as I am really not good with needles. From the moment I stepped into the shop I was instantly put at ease by the members of staff they were all so warm and friendly.
Laura Stone was the lady who did my piercing, she had a very calm aura about her so I felt I was in safe hands, she discussed all the important information I needed to know about the piercing, she had a thorough look at my ear and explained exactly what the process was going to involve, she talked through the process step by step as she was doing the piercing which helped a lot with my nerves. I was amazed at how quick it was all done, I love my new piercing and it’s healing up beautifully.
I am already thinking about my next piercing and I will most definitely be going back to Allum and Sidaway and requesting Laura to do it. A big Thank you Laura and the staff at Allum and Sidaway.
23 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your kind words and detailed review!
We’re thrilled to hear that Laura and the rest of the team at our Gillingham branch made your experience so positive and comfortable.
It’s great to know that you love your new piercing and that the healing process is going so well.
We’ll be sure to pass along your praise to Laura—it will mean a lot to her! We look forward to welcoming you back for your next piercing. If you ever have any questions or need aftercare advice, don’t hesitate to reach out. Thanks again!
Perfect item & really quick delivery
4 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
Prompt delivery and price was very…
Prompt delivery and price was very competitive. Will shop with you again.
7 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
I am so impressed with the service at…
I am so impressed with the service at Allum & Sidaway. I first came in for a welded bracelet as a birthday gift with a friend and had such a great experience; beautiful chain selection, applied with care and attention and they really made the whole thing feel so special. I've since seen back to look at wedding rings with my fiancé; once again it was such a lovely atmosphere and experience with a super selection of wedding rings. We've seen most of the team now and everyone is so friendly yet professional. I'm booked in to see Katie to look at wedding dresses and know I'm I safe hands. Thank you, you have a customer for life!
14 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you for sharing your wonderful experience at Allum & Sidaway, Abi! It sounds like you had a fantastic time selecting both a birthday gift and exploring wedding rings. It's great to hear that the team has consistently provided you with friendly and professional service, making each visit special. Best of luck with your wedding dress appointment with Katie! Your positive feedback will surely resonate with others looking for similar services.
I went into the shop because I was…
I went into the shop because I was hoping to buy a watch for my partner. What I actually saw was definitely not what I had wanted.
Forgive me for writing this because I feel a certain way about this already however, as a woman I feel that it must be said.
As I am waiting for someone to be free a young lady is serving a gent in front and as she makes any movement her skirt is so short that nothing is left to the imagination let’s say.
She is a young very pretty lady was wearing black skirt and blue shirt in the day I didn’t catch her name I’m afraid. I so badly wanted to say something as maybe she was unaware however, with my encounter I very much doubt that.
It is a shame because the establishment is such a high end store with beautiful products and seeing things like that cheapens the business
I hope this is not seen as slander and some criticism for the store.
Other than that I love the store and think the products are stunning.
1 novembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you for taking the time to share your experience with us. We are truly sorry to hear that this occurred and completely understand how you feel. We value maintaining a professional environment and take our uniform policy very seriously, aiming to ensure that all of our staff reflect the high standards our store is known for.
We have already readdressed our uniform policy with the team, and we want to reassure you that this was simply an error in judgment regarding the choice of clothing for the day, not done with any intention to detract from your experience or the quality of our store. We are committed to providing a refined and welcoming atmosphere for all our customers and will continue to ensure that our standards are upheld.
We would appreciate further details so we can address the matter further, The store you shopped in would be very helpful along with day of your visit. We have sent you a requested information enquiry to discuss further,
We hope you can agree a One star review is not a true reflection of our product or standard of service Thank you again for your honesty and understanding, and we hope to welcome you back soon.
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and another 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future
Great customer service, lovely jewellery
Very speedy delivery and carefully packaged with good attention to detail.
14 octobre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and another 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future
Disappointing
Purchased a watch from the Ringwood store earlier in the week. Placed the order on Thursday 3rd, paid for the watch. Funds taken from my credit card same day, received a message to say ‘we’re getting your order ready’ then Saturday 5th told the watch had been sold.
Yes, the one I had actually paid for!
Requested a refund but as yet this has not been received and no pending transactions.
Really expected more from this jeweller.
5 octobre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you for reaching out and sharing your experience. We apologise for the inconvenience caused by the situation. Please be assured that the refund was issued on Saturday and typically this takes 3-7 days. I can see from my end that it was issued on the 5th and the refund was received and sent on the 6th.
Just to clarify, your original order was placed via our online platform on Friday, and as soon as we received it on Saturday morning, we then contacted you to inform you that unfortunately, the watch had just been sold and we would issue an refund immediately alongside proof of refund being issued at 1.51pm. We regret the timing of this overlap but believe we acted accordingly as we immediately issued the refund with our apologises on the day.
We understand your disappointment, but we kindly ask for your patience as a review by Sunday may be a little premature given the standard processing time for refunds.
If you have any further concerns, please do not hesitate to contact us directly. I have also requested more information on your review to ensure you have received your refund as our bank is under the impression its been received your end.
Fast delivery and beautiful packaging
Fast delivery and beautiful packaging. Thank you 😊
27 septembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and another 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future
Excellent delivery service from the…
Excellent delivery service from the company when purchasing my watch would recommend to anyone !
6 septembre 2024
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review and another 5* star rating! We are thrilled to hear that you had such a great experience with us, we look forward to assisting you again in the future.
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