I ordered the R3 Turbo, they sent me the R1 by mistake, I emailed them multiple times letting them know that they sent me the wrong item attaching my receipt for proof. At first they refused then I wr... Voir plus
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Lisez les avis des autres
Products are amazing, tried the PDRN serum, hydraglow booster; have now returned to buy more and getting the new product (amiro led spectra mask and eye mask - waiting shipment, very exciting) Custom... Voir plus
Five shining stars! I’m genuinely touched by how caring and attentive AMIRO’s support team has been. They didn’t just solve my issue — they made me feel heard, valued, and supported every step of the... Voir plus
I recently purchased the rf turbo 3 after much research. I was pleased that it also came with the hydro glow and pdrn pods. I have used both now for a week - I did have an issue with the hydro glow du... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
AMIRO is a fast-growing, award-winning beauty and skincare technology brand dedicated to making professional-grade, at-home skincare accessible and effective for everyone. Headquartered in Shenzhen, China, the company bridges the gap between scientific innovation and personal wellness by extending advanced optoelectronic (light and electronic) technologies into daily personal care routines. Driven by its dedicated R&D hub, AMIRO LAB, the company brings together top experts in medical technology, biology, and image algorithms to design data-backed, clinical-grade solutions. AMIRO’s diverse product portfolio features industry-leading anti-aging radiofrequency (RF) facial devices, high-efficiency LED light therapy masks, precision IPL hair removal devices, and their signature smart, sensor-lit makeup mirrors. With a philosophy rooted in creating products that are "simple, safe, and effective," AMIRO has earned over 38 prestigious international design accolades—including the Red Dot, iF, and Good Design Awards—and is trusted by millions of users and dermatologists worldwide to inspire confidence and radiance at every age.
Coordonnées de contact
Chine
- amirobeauty.com
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Amiro S2 Seal
Compré el dispositivo Amiro S2 Seal y debo decir que desde el primer uso quedé impactada de cómo mi cara tenía una apariencia más luminosa y con un efecto de lift. Además es fácil de usar y muy rápido, contenta de poder hacerme el tratamiento en casa. Recomiendo el uso de las mascarillas de Amiro ya que a mi parecer tienen muy buen resultado. Debo comentar también que la atención y asesoramiento después de la compra es muy buena.
I have the AMIRO R1 Pro and I can…
I have the AMIRO R1 Pro and I can really feel the device working on my face. I have been using it from the last last year & really love the convenience to do my facial beauty routine and the soft feel after the treatment. Highly recommend.
They really work!
I purchased the Spectra 5-in-1 LED light and the hydraglow booster. They work really well on my skin and I could see improvement. They are softer and the wrinkles are less. However, the hydraglow booster's battery is not that great because it got burnt one time and the replacement's battery was broken again. The team was very nice and they replaced the device twice for me.
My experience with Amiro beauty
My experience with Amiro beauty was great, they really helped me out with my product. I most likely received a faulty product, led mask. However they were very kind and helpful, replied quickly to my email and positively responded. They were so nice and sent me a new one. Without any complications of any sort. I recommend getting their ted light therapy mask since it did really help my skin look healthier and more radiant.
I couldn’t be happier!
Highly recommend!
I've been using this red-light face mask consistently for a few weeks and have noticed a visible improvement in my skin. My complexion looks brighter, smoother, and more refreshed, and some fine lines appear less noticeable. It's comfortable to wear, easy to use, and has become a relaxing part of my skincare routine. Highly recommend!
I have used the Amiro U1 for almost 2…
I have used the Amiro U1 for almost 2 years now and it has given my back my confidence that i lost post birth.
Unfortunately my device broke down during stamping and I had to purchase a new one (at a discounted price thanks to Amiro) however the device arrived was faulty and the customer service team, upon verifying videos I had sent them were willing to send me a new one at no cost and ensured me the new one will be tested fully this time to ensure no more problems.
This has definitely given me the confidence as a user that not every product could deliver.
I will continue to use Amiro and I had already recommended 4 friends to U1 which they subsequently purchased and is happy with the result it delivers.
Thank you Amiro, I look forward to receiving my device, hopefully sooner than 3 weeks this time.
All round excellent devices and service
I've used Amiro products for 3 years now. I've tried their R3 turbo, their S1 Seal and recently the U1. I like the U1 best. Twice a week usage has given me visible results. it is great for maintaining the effect of Ultherapy session. My U1 device stopped working 9 months after purchase unfortunately. When i reached out to Amiro, their responded promptly and sent me a replacement. I cannot recommend this company enough!
商品有問題可以直接寄mail給客服會比較快得到回覆
購買的商品在第一次使用就遇到了故障的問題,5月30日聯繫客服後很快就得到回覆,並在6/8確認會更換新的產品給我,過程中客服人員態度都很良好,未來有需要還是會選擇買AMIRO的儀器!
Consistency is key
My devices arrived and I immediately started using them vigilantly and after 4 months am starting to see improvements. Consistency is the key. One of the devices (the RF/red light skin tightening one) just stopped working and when I reached out to customer service they rectified the issue right away . I am very happy with the products and service.
Amiro products is excellent
Amiro products is excellent. Have just purchased and really lovin it. It really renewed my facial skin.
Will purchase more items.
Thank you Amiro
Amiro R3 Turbo Facial RF 4.5/5 Star
- testing period - over two months
- age - 35+
- Routine - 3 times nightly, before bed (their manual says 2-3 times weekly use)
- use exclusively with Amiro PDRN serum
- Eye mode, then Full Face mode
- total device time use, around 15 minutes
After two months of consistent use, I have noticed an improvement in my skin’s overall smoothness, especially on my cheeks and jaw area where I tend to get hormonal acne and rough texture from acne scars. It could be the PDRN serum or the Red Light that my hormonal acne has not been as bad as it used to be. So hopefully the device will still give me good results using other gels.
The Eye Care mode was what I had most hope for. I have dark circles that unfortunately this device did not lighten up any noticeable amount, though it does feel more lifted. I would assume it would significantly help with morning under eye bags or awaken your eyes from tiredness.
The Full Face mode, I do feel my skin slightly tighter, and a little more lifted in the jaw. Using it helps smooth forehead lines and seeing it lift my brows with each pulse is entertaining.
I have used the V-Contour mode a few times, but switched to using mainly Eye then Full Face mode as it was the best in terms of utilizing my routine quickly. For a more intense jawline lift, this mode would be good to use.
As for the device itself, is where I find the design a bit clumsy. Holding the device cramps my hands a little, and my arms get tired needing to hold up the device to my face. The actual head and body of the device does get warm with use, but nothing alarming. The head is easy to clean by wiping with a tissue and as for battery life, I have only charged it twice since using it right out of the box over two months ago. It is currently sitting at 3/5 charge dots.
Overall, Amiro R3 was worth my investment, especially if you can find their bundle deals. I got my R3 with a 90 day supply of the PDRN serum, two packs of the jawline mask, one pack of the eye mask, and a travel pouch. Their Customer Support Team replies quickly to my emails too. It is a very good 4.5 out of 5 stars for me!
Design the perfect eye cream Red Light Electric…
After using Amiro Red Light Electric Current Eye Cream for 30 days, the fine lines around my eyes have noticeably reduced, and the bags under my eyes have also started to shrink gradually. I am 64 years old, but my eye skin is still firm. This eye cream is technologically advanced. I continue to use it and recommend it to my friends.
Customer service
Purchased a hydro glow booster a year ago & suddenly stop working. Contact customer support & their prompt support is amazing. Also, the serum is an effective product.
Just ordered, will update!
Just placed an order today, dispatched within a few hours! I did not see these reviews beforehand. So I will absolutely be back to update on delivery, quality and communication. Watch this space…!
Great Experience thus far
So far, my experience using the AMIRO U1 device with the mask has been very positive and straightforward. I can clearly feel my facial muscles contracting during each treatment session, which gives me confidence that the device is working as intended.
As visible results typically take at least 2–3 months to develop, it is still too early for me to comment meaningfully on the outcomes. I look forward to assessing its effectiveness after giving it sufficient time.
I was also impressed by the customer support. My query regarding the use of the U1 with the AMIRO Gel was answered promptly and in great detail. The team explained that the stimulation intensity is much milder when using the gel compared to the mask, and their response was both informative and comprehensive.
Keep up the excellent customer service and commitment to developing innovative products.
Good Company!
I've bought several devices form this company over the past few years and all have worked well and been very reliable - as has customer service! I think the AMIRO technology is more advanced than most and, in my experience, more effective (and I've tried quite a few different devices in my time)!
A service that truly makes a difference
I had a very positive experience with Amiro’s customer support team.
They helped me resolve an issue with my device quickly and professionally. They responded to my messages daily, always showing genuine care and a willingness to find a solution. Their attitude was consistently kind, attentive, and supportive throughout the entire process.
I truly felt that they were committed to helping me, and that level of service makes a big difference.
In my opinion, their support team truly represents the company and reflects the quality and values of Amiro as a brand.
Thank you for the excellent service.
I purchased the LED Mask a year ago and…
I purchased the LED Mask a year ago and have been very impressed with the results. After using it several times a week, I’ve noticed a visible improvement in my skin's texture and appearance. Additionally, their customer service is excellent—they are very responsive and helpful with any questions.
Like
I like their essence products and red light device very much. I have already used up one set and now I am buying another set. My skin is glowing after use.
Bad Device and Bad SAV
UPDATE (June 2026): The new Customer Service Manager, Joy, has personally reached out to resolve this 3-month-old dispute and has to make things right.”
Manufacturing defects can happen, but it’s the way Amiro handles them that is unacceptable. Offering 20% for a broken device is not customer service, it’s a lack of respect
THE DEFECTS:
The HydraGlow unit is LEAKING everywhere (manufacturing defect) .
THE LED MASKSIZE PROBLEM: The mask is way too large for many people and the weight distribution is an ergonomic failure. It causes me sharp pain and migraines. Amiro should be honest and list the compatible head circumference. If you have a small face/head, it simply won't fit and will hurt you.
THE ADVICE: When I first complained, their support gave me the most ridiculous solutions: they told me to just 'hold the HydraGlow upright' to stop the leaking and to 'only use the mask lying down' to handle the weight. This is not support; it’s a joke.
THE OFFER: After my second complaint, they finally offered a ridiculous 20% partial refund. For a defective unit that leaks and a mask that causes physical pain, this is insulting.
Paypal give me a total refund

Réponse de Amiro
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