Amiro Avis 

AmiroBeauty sells extremely low-quality products at outrageous prices. Devices often break down after just a few months of use. AMIRO lies about their warranty — they simply refuse to honor it!!! The company has zero respect for its customers: they promise replacements but never deliver. Customer service ignores complaints and disappears once they have your money.

Do not waste your time or money on AmiroBeauty. This is a dishonest, exploitative company!

The return process was so difficult, all to not have any of my money refunded. This is a scam. Do not buy from amiro.

I received my first order from Amiro yesterday and the products are just as described.

Delivery to Europe took some time, 22 days, but it was absolutely worth the wait.
When my impatience got the better of me and I reached out to customer service, I got a quick and informative reply back.

I have the AMIRO S2 Seal RF Skin Tightening Device and after using it just a few times with- and without the smart mask I already see and feel a difference to my skin.
I’m 56, by the way and have never paid much attention to my skin. I do now 😊

I had to choose 1 star, but my rating is ZERO! On April 13th I ordered the AMIRO eye Rejuvenation RF device for 252 euros for mothers’ day. 20 days later I received a broken parcel with a very cheap led mask that I did not order, and which was offered at less than $200! I wrote to AMIRO and asked them to send me a pre-paid label to return this mask and requested they send me my order. On April 27th, they replied that they would ship my order quickly. Since that day I have sent them more than 10 emails, but they are not responding. My wife did not get her gift for mothers’ day. Furious I asked them to refund my order several times but they are just not responding. They stole 252 euros that I saved for my wife’s gift. This company is a SCAM, thieves without scruples. I am so mad I listened to the influencers Tati and Cassandra Bankson. I am so angry for having been fooled. DO NOT BUY FROM THIS COMPANY! Costumer service is disastrous.
STOP this SCAM!

I posted the review on their website on 13Mai25, which was verified by the third-party review app “judge me” but it was never posted. So, this is how they cheat with the high ratings for their fake products. I am so pissed!

I was sent a defective R-1 Pro device which wouldn't hold a charge for more than 15 seconds. I contacted Amiro service and was emailed saying I had to take a video of myself using the device to make sure I was using properly (like I can't read instructions). I did as requested and received an email with return address but I'm responsible for return shipping!!!! Horrible customer service, so I have to pay expensive return shipping and hope for a refund. They are based in China so it takes days to hear back from them. Only buy products from U.S. Lesson learned and other posters are correct, these beauty influencers receive devices for free for their positive reviews.

10/10 red light mask
My best purchase in 2024!
Really works on acne. I have struggled with acne for like 5 years, this is literally an amazing tool for me❤️
Loving it

THIS COMPANY IS A SCAM they should be out of business and worst even in jail. they reach out influencers without paying them. Very very shady company I cannot imagine what they put in their light mask. they should be report to FDA

Total Garbage. The battery won't hold a charge after 5 hours, even though the light appears to be Green. These products are a complete ripoff!

This is a shady and unscrupulous company.

They ship from the US, so you get an item in a few days.

They offer a 90 Return on unwanted products.

But if you try to return something, they offer you pennies on the dollar or want you to ship it back to China at the cost of HUNDREDS OF DOLLARS.

it is a SCAM. Stay away!!!!

Finally, I did not get any money back. I paid $719 to buy a life lessons and learned that never buy stuff from chinese. They provide cheap stuff and higher price product. Important thing is never horon theri promise even on their website return policy said if the product defective you can get a replacement or full refund. However, it is a lie. My facial device for the express model does not work properly, and the seller did not admit this, insisted said no problem to refused any refund or replacement. So if you want to get a lot of trouble after you buy a faical device, just go away from this business. Otherwise, you will encounter hard communication, wasted time, a lot of unhappy things, and lose all the money. Because the sellers have very rich experience with chargback cases, they know how to manage disputes, and you never get your money back from the bank. So do not put any hope in a dispute to get your money back. That way is not working. do not believe some good reviews are fake reviews. you just check the bad review, and then you will know what is true. the last way only to report this business.

The product itself is good however it’s not durable. I spend over a thousand on a device and it’s broken just after 1 year time. Had contact with the service team and got told they can’t do anything on it because it’s out of warranty time Evan it’s just over for a month. They convinced me to buy a new one by giving me discount and however they refused to do it at the end. The customer service is terrible. The whole thing it’s like a scam.

It is really a disappointing and waste of time. Their customer service is horrible and try to scam you. I placed an order and then I realized it is better to cancel it since it takes long to receive the items. I email for cancellation immediately but there is no reply. I email a few times and also got on the online chat but no one respond on the online chat. The robot in the chat asked me to provide order number for cancellation which I did. A few hours later, the rep got on the online chat to tell me it’s too late and the item is shipped. They can’t cancel the item whatsoever. To me, it really feel like a scam.

I was a little hesitant after reading the reviews on here, but found the specs really good for the R1 Lift facial device and pricing reasonable compared to other brands. I paid with paypal to be safe.

Delivery: The device took a while to arrive to Australia, I think around two weeks, and came in two seperate packages. The tracking wasn't updated that often and the first package was the only one I had tracking for which when it arrived only included free chin masks, which initially had me worried.

Customer Service: I reached out to customer service who were very helpful and assured me it would be coming and provided another tracking number.

The Device: If I had my time again I might get a different device (I got the R1 lift, I liked the eye feature since that's area of concern for me, but I wish I had the device with the additional RF no ems option because it feels nice and I'd like to be able to use that feature daily).

The device use is a bit confusing because the instructions and device labels are in Chinese and the text is so light it is hard to capture to be able to use Google Translate and then when you are able to translate, the translation is pretty quirky as you can expect. I checked out the site again and watched a few videos on Youtube to get the hang of using the device. Mine is the lift device so it was hard to find the specifics for that device, like which mode is eye mode (?) but I think I've worked it out. I'm guessing I could email customer service for assistance, but you just want to use it when it arrives not email trying to find instructions.

I love the device, it was beautifully packaged and the device is classy and sophisticated in appearance. It seems to work well and I enjoy incorporating it into my skincare routine and part of my unwinding ritual before bed (every second or third night). It's hard to say if it is working to make a visible difference because it hasn't been that long, but based on my research and the specs I believe it will over time.
I'm not sure if my skin is just dry (winter here at the moment), but I go through a lot of the gel and if I don't keep reapplying it gets a bit grippy. So you may like to order a few tubes if you want to use their brand. Moving forward I'll just buy a generic gel from the chemist, there are options that seem the same for under AU$10.
Summary: I'm happy with my experience and the customer service. I would give 5 stars but the website was a bit overwhelming with all the deals, promo's and savings and all the emails which I've unsubscribed from. It would also be better if the manual also offered instructions in English. All in all love the device and would recommend :)

Do not bother wasting your money with this brand. Their marketing is the best part of the brand sadly, and perhaps their devices MAY BE somewhat effective (although I can’t say for myself as after over 3 weeks I am still waiting for my delivery.) Their customer service is beyond shocking. They sound more like AI chat bots that just drone on from a script rather than an actual human being interested in your complaints or in solving your issue. They refuse to provide any other contact details so you can’t escalate to anyone, you are stuck talking to their chatbots for all eternity. I have asked for an order cancellation and a refund repeatedly, but they won't acknowledge my request. Whoever they use as a shipping provider are beyond incompetent. You would imagine that a brand marketing itself as a premium provider would use courier to deliver your electronics. No, they send it by post, gels and other products degrading in the heat stuck at airports and warehouses. I have ordered cheaper unbranded electronic items from China that delivered within 5 days and offered better customer service. To be honest by the number of influencers who have been provided free devices to post positive content for Amiro, this should tell you enough. If your product and your service is high quality you don’t need to bribe people to market your products. There are many devices with similar technology on the market for the same price that actually care about their customer experience. Buy one of those instead. Save your money and energy talking to robots.

This company is a scam. They use misleading advertising on their website and they are not to be trusted. Their website advertises a 90 day money back guarantee and visible results within 28 days. But if you try to return a product within that 90 day timeframe they tell you that you cannot because the product was used! So I just spent $800 on a product that does absolutely nothing. Do not waste your money!

I ordered mirror worth £80 on 15.11.23. I didn't recieve my order as looks like it have been lost by Royal Mail. I send several emails to Amiro asking if they can refund my money as I didn't get my order. Since November I am still waiting for refund. It have been 2 months and the only reply I am getting is to wait. £80 it is a lot of money for not delivered item. Anyone know what to do in this situation? They telling me I need to contact Royal Mail but Royal Mial claiming that sender should claim refund from them.
Please help 🙏

R1 PRO facial device is an affordable tool for a girl to stay away from saggings.Nice！

I received a lighted makeup mirror from my boyfriend. The mirror is very fashionable and I'm happy.