ANTS HQ  Avis 

112
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I ordered a Myrmica rubra colony (1 queen, 30–50 workers and brood) along with some other items on 7th October and paid for next-day delivery. Five days later it still hasn't arrived, and I have... Voir plus

Noté 5 sur 5 étoiles

Ants hq have been amazing . From choosing in the online shop .. with loads of valuable information. To them delivering quickly .. Anything iv needed to know or understand they hqve been there to he... Voir plus

Noté 5 sur 5 étoiles

Great website, great communication and awesome products! The team were so nice when I reached out with a question about a gift for my nephew and I was so happy when it arrived in 2 days. The ant nest... Voir plus

Noté 5 sur 5 étoiles

Update: since my review, the customer service has been exceptional. They've explained what the problem was with the communications and have done everything possible to correct this. The company hav... Voir plus

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À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Discover the world of ants Your go-to destination for everything you need to ensure happy, healthy ants. As live ant specialists, we offer over 150 global, thriving species of ant colonies and queens. Get expert advice and explore our diverse formicarium range.


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4,6

Excellent

TrustScore 4.5 sur 5

112 avis

5 étoiles
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A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(112)

46 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

I ordered my lasius niger queen 5-10 workers and brood

I ordered my lasius niger queen with 5-10 workers/brood they arrived promptly but they weren't packaged tightly in the box meaning my poor queen must have been rolling around like crazy in transit, luckily her and her workers are doing very well. I guess I'm just lucky I chose such a adjustable colony because other queens wouldn't have dealt with this as well. Also my feeder I got from them doesn't even fit the test tubes that are literally from them so I'm not sure what I'm supposed to do there? Other than that fantastic communication and great company :))

28 février 2026
Avis spontané
Logo de ANTS HQ

Réponse de ANTS HQ

Hi Crystal,

Thank you very much for your feedback, we really appreciate you taking the time to share your experience with us. We're also glad to hear that your queen and her workers are doing well 😊

That said, we were quite disheartened to hear about the packaging, as we always ensure our colonies are packed snugly and securely for transit to prevent any movement during shipping. Could you please email us some photos of how your colony arrived? This will help us investigate what may have gone wrong.

Regarding the test tube insert/feeder, we haven’t encountered issues with fit in the past. However, we’d be more than happy to arrange a replacement. In your email, please quote your order number and we'll help with the returns process.

Thanks for your kind words about our communication and service, it means a lot.

Noté 5 sur 5 étoiles

My honest Ants HQ review!

Whenever I order from Ants HQ it always amazes me purely by the service speed the care and dedication they provide. This is and always will be my go to for live ants knowing they will arrive safely!

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Couldn’t be happier!

Ordered a tetramorium caespitum colony, 50-100 workers. Colony arrived in a clean, full test tube though there was little brood after transit, which is to be expected. I also received a 18mm founding tube which I look forwards to using this season!

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Not only is the website very refined but the whole experience including packaging and the condition of the order was amazing, my pheidole noda colony arrived in amazing condition with more than the stated quantity, so i say hats off to the people at AntsHQ.
Will definitely be using them again in the future.

11 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

packaged amazingly

the box the ants came in was all packed nicely the ants are thriving in their test tube. I highly recommend this website when buying ants.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I recieved my lovely Myrmecia nigriceps…

I recieved my lovely Myrmecia nigriceps queen in haste. Box was well packaged; Temperature was well defended against, and disturbance was well reduced with 2 layers of loose packing peanuts, one outside of the polystyrene box, and one inside. The queen herself arrived with two well grown, chunky larvae, perfect to see in such a rare and expensive ant. I am very happy with the speed of shipment, conditions of package, and health of my queen.

10 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

My queens died

I bought a Lasius Flavus colony(2 queens with brood) and I got 2 queens, 6 workers and brood. Unfortunately, 11 days later the queens died. On the other hand the delivery was fine and the ants arrived within 2 days.

If you have any advice, please let me know.

Overall, I am quite unhappy with my order due to my queens dying.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Came healthy, came fast

Came healthy, I got a colony of around 90 pheidole Noda workers, the queen looks healthy and has already laid eggs, the colony came with 2 majors, they didn't show any appetite which means that antshq fed them well before dispatch! Will definitely come back to order more!

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I had brought a lasius niger from ants…

I had brought a lasius niger from ants hq and the colony really started to grow after just two months. I proceeded to have around 50 to 20 workers and then later on I kept having them. I had to eventually move them after a while into a bigger out world, but in total it was still great. They’re really cheap and easy to keep and don’t require a constant hassle and it’s fun to watch them build things so you know I would recommend buying your own pet ant.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Review from returning customer

I've been a customer of ants hq for a few years, I have to admit in the beginning the communication was lacking but the last year they have been brilliant.
I've mostly purchased ants from them, founding queens and colonies. They've been good quality.
Their communication and help with one lazy queen that wasn't opening her cocoons was brilliant. They worked with me for idea to get her opening them and now we have a functioning colony.
I've just received two colonies from them and they're doing brilliantly.
They arrived healthy and are thriving.

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

small colony of Messor Barbarus

Ordered a small colony of Messor Barbarus and within 3 days they were at my door in great condition. Excellent communication and extremely informative making care simple and straightforward. Will defiantly purchase from again!

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

New to the Ant world

New to the Ant world, excited to get started. Ants HQ have been fantastic, Our Queen was here within 24hours of order and they have be super responsive with my back to back emails for advice. Making me feel super confident we have support to give our colony the best start and out come.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience buying ants from…

Great experience buying ants from AntsHQ.
Ordered around the Xmas period and there were some cold spells so I decided to go to the HQ for pickup.
Met Cesar in person and had a good chat about any keeping. Genuine down to earth guy and it was a wonderful experience.
Ants were in good condition. A small number of the Myrmica ruginoda workers die off but that's usual for such a big colony that I am acquiring.
Received loads of goodies that kick start my ever growing collection as well.
Would definitely go back for more.

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve ordered quite a bit from AntsHQ…

I’ve ordered quite a bit from AntsHQ now and orders have arrived ontime and always in top condition. only had an issue once with delivery of Myrmica rubra. However it was sorted as soon as I emailed and they even threw in an extra queen Ant for the trouble. The chat feature on the website is very useful and the team are very polite and helpful. Would highly recommend these guys for any and all Ant related needs.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Bought my first species Lasius Niger…

Bought my first species Lasius Niger was sent out promptly and very well packaged arrived quickly with the Queen and workers very active popped them away on the shelf for a few days and just checked on them there’s now loads of eggs too 🥰 thank you so much can’t wait to begin my ant journey with my new colony

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Always a great experience buying from AntsHQ

Made many purchases with Ants HQ and always receive, healthy queens/colonys, great products. All packaged extremely well and sent very quickly. Customer service is always spot on. Last purchase I made was for Myrmecocystus Mexicanus honeypot queen which came extremely healthy and well packaged, I even received some free fruit fly's which was great 😃

6 décembre 2025
Avis spontané

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