We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Voir plus
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Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Voir plus
L'entreprise a répondu
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Voir plus
L'entreprise a répondu
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Coordonnées de contact
3 Poole Road, BH2 5QL, Bournemouth, Royaume-Uni
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Excellent
672 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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It was the politeness and friendliness…
It was the politeness and friendliness of staff. Our views were listened to, and were never made to feel a nuisance. I particularly wish to cite Dean who was extremely helpful guiding me through the minefield of dimensions with utmost patience.
9 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Keith,
We are delighted we could help assist you!
Many thanks
Justin
Straight forward quick repair
Straight forward quick repair. Engineer was polite and efficient.
2 décembre 2025
Avis spontané
Réponse de ApplianceServe
Hi,
We are delighted your experience was a positive one!
Many thanks
Justin
Quick repair done as required
25 novembre 2025
Réponse de ApplianceServe
Hi Maureen,
We are pleased the repair went smoothly!
Many thanks
Justin
Smashed glass fridge shelf
BEE WAS VERY HELPFUL & APOLOGETIC REGARDING THE SMASHED GLASS FRIDGE SHELF THAT WAS DELIVERED TO OUR HOUSE THIS AFTERNOON .
28 novembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Margaret,
We are pleased we could help to turn over the issue you had experienced.
Many thanks
Justin
Efficient, professional company.
Contacting the company is straight forward with staff listening to the problem. They are polite,efficient and friendly, asking questions to ensure they have all the relevant info of the problem. We were kept informed at all times ,especially when there was an issue with the parts.
Carl the engineer was polite ,helpful
and informative all the way through dealing with the repair. The washing machine was checked to make sure it was working well then Carl pushed it back into place making sure it was were I wanted it.
25 novembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Michele,
We are really happy to hear this feedback and that you were happy with the service throughout!
Many thanks
Justin
No fuss no bother my cooker was mended…
No fuss no bother my cooker was mended in record time , Dave did a good efficient job.
All it took was one call to Appliance Serve.
17 novembre 2025
Réponse de ApplianceServe
Hi Gail,
We are really pleased to hear your cooker was fixed!
Many thanks
Justin
resolution to empty washer !
Bee was able to suggest a resolution in the short term, which has isolated the problem to the electricity supply/socket. Thanks
22 novembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Leigh,
We are so pleased we could offer a quick resolution for your query!
Many thanks
Justin
Bee was very good at explaining how to…
Bee was very good at explaining how to look after your household goods and was very helpful and kind
19 novembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Munazza,
We are delighted we could be of help!
many thanks
Justin
Réponse de ApplianceServe
Hi Brian,
We are really happy that you were satisfied with the service!
Many thanks
Justin
You can talk on phone to them brilliant…
You can talk on phone to them brilliant advisors.Dryer not working sorted out repair date .Job done happy customer no hassle.
11 novembre 2025
Réponse de ApplianceServe
Hi Dorothy,
We are happy we could organise a repair date for your Tumble Dryer!
Many thanks
Justin
Bee was very helpful and understanding…
Bee was very helpful and understanding when processing my replacement and was very clear and concise with next steps. Excellent customer service.
14 novembre 2025
Avis spontané
Réponse de ApplianceServe
Hi preeti,
We are delighted that we could be clear with the process of your claim!
Many thanks
Justin
Réponse de ApplianceServe
Hi Monica,
We are really happy to hear we could help!
Many thanks
Justin
excellent service solved the problem…
excellent service solved the problem clean and tidy
5 novembre 2025
Réponse de ApplianceServe
Hi Rosemary,
We are thrilled that the issue could be resolved and your space was left as attended.
Many thanks
Justin
Réponse de ApplianceServe
Hi Janette,
I am delighted we could be of help!
Many thanks
Justin
Friendly and competent engineer
The engineer was friendly and competent. Unfortunately my fridge freezer was found to be not repairable but he explained the process going forward for me to get a replacement.
11 novembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Wendy,
We hope your replacement can be organised and received as soon as possible!
Many thanks
Justin
Had a tex telling me arrival of…
Had a tex telling me arrival of engineer on time great service as always repair complete very happy with the service provided
23 octobre 2025
Réponse de ApplianceServe
Hi Lynne,
We know how important it is to keep you updated, so we're pleased to hear this feedback!
Many thanks
Justin
Basak was excellent today and helped me…
Basak was excellent today and helped me sort my problems with clear instructions for the next step
28 octobre 2025
Avis spontané
Réponse de ApplianceServe
Hi Kathy,
We are delighted we could help you with you query.
Many thanks
Justin
Washing machine repair
Appliance serve are easy to contact, helpful and quick to arrange repairs. Very pleased.
16 octobre 2025
Avis spontané
Réponse de ApplianceServe
Hi Janette,
We're happy we could help repair your appliance.
Many thanks
Justin
Réponse de ApplianceServe
HI,
We are always here if you need us. Please doesn't hesitate to contact us by email info@applianceserve.co.uk
Many thanks
Justin
Tumble dryer was quite old and took 3…
Tumble dryer was quite old and took 3 weeks to locate parts, but that was done and repair carried out.
17 octobre 2025
Réponse de ApplianceServe
Hi Michael & Tracey,
Thank you for your review. Older parts can unfortunately be harder to source, though we are pleased you are now back up and running.
Kind regards
Charley
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