Terrible. Our conveyancer never answered the phone and responded to emails 48+ hours later. Everything was sent over to her within 24 hours of request. 5 weeks later I’m asked for the same informat... Voir plus
L'entreprise a répondu
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Terrible. Our conveyancer never answered the phone and responded to emails 48+ hours later. Everything was sent over to her within 24 hours of request. 5 weeks later I’m asked for the same informat... Voir plus
L'entreprise a répondu
From start to finish, this have been a smooth process. It went on slightly longer than I wished but no fault of arrow. The communication was instant with any questions or concerns sorted within the s... Voir plus
L'entreprise a répondu
Had a great experience with arrow conveyancing. Caitlain handled my case efficiently. She was very quick to address my queries. Mortgage completion concluded earlier than expected.. Many thanks to... Voir plus
L'entreprise a répondu
Fantastic service from Alli and the team on our sale and purchase. Everything was really straightforward and we got updated regularly and responses when we had requests. Thank you!
L'entreprise a répondu
Écrit par l'entreprise
As conveyancing is our sole focus we aim to do deliver our services to the highest possible standard and are constantly looking at ways we can improve.
We have a passion for what we do that we strongly believe it is unrivalled.We want to WOW our clients and be an important and successful part of the journey of moving home or making that key investment. We will be there every step of the way from instruction to completion.
We work with a range of business partners and with clients direct.
We love what we do and we hope you will enjoy working with us whether as a client or a business partner.
2nd Floor, Mansion House, 41 Guildhall Lane, Leicester, LE1 5FQ, Leicester, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Recently completed using Arrow Conveyancing, was appointed a legal representative Alex who was always available to answer queries and kept us informed and updated.
Price quoted was price paid with building society cash back deducted from final bill.
Few hiccups along the way as I am informed is usual in house buying but always reassured by Alex, who was very patient with us.

Réponse de Arrow Conveyancing
Would give zero if I could
Shocking company they quoted me a set price in the beginning and I paid nearly £400 more.
Plus they took my £250 cash back incentive from the lender on top of that without asking and just took it to pay towards the extra charges they popped on the bill at the end (hidden in t&C's but not explained to me over the phone or via email)
Impossible to get in touch with, endless voicemails, emails and waiting on hold to never speak with anyone.
If you're going to go with these people, searches are not included and they cost an extra 400 pound on top of the quote you get.
They do add other charges too on top of this.
Pathetic honestly I'm so mad I didn't check the reviews before Instructing.
No one has refused for you to call me,I won't hold my breath though lol
You stopped emailing me after I explained I was going to the ombudsman, you can't quote £1450 and then charge nearly £1900, bsolute joke at the end without confirming what the charges are for and basically stealing my welcome bonus from Santander.
Rude
Ring me

Réponse de Arrow Conveyancing
Faiza Ikbal was appointed from Arrow Conveyancing to be my Solicitor for the Purchase of my First Property. She made the process seamless, kept me updated on the latest information and gave clear instruction when requesting anything. She was always friendly over the phone and willing to offer any assistance. Really appreciate the work she did and it’s a testament to the firm.

Réponse de Arrow Conveyancing
Really great support all the way through the process. Thank you Caitlain

Réponse de Arrow Conveyancing
Fantastic company, great service and very friendly and helpful agents. Will definitely use Arrow Conveyancing in the future.

Réponse de Arrow Conveyancing
Kayleigh made the whole process really easy to sell my house. Communication was brilliant and would definitely use her service again in the future.

Réponse de Arrow Conveyancing
Leonie,
Thank you for helping me through the processes and making sure all information corresponds to the request.
Once again, I really appreciate your dedication in making sure the purchase processes went smoothly.

Réponse de Arrow Conveyancing
I very happy with the service I got. I will definitely use their services again.

Réponse de Arrow Conveyancing
As a first time buyer I didn’t know so many things but Kayleigh was helped me to understand everything and make things easy for me. I’m very much thankful that she handled my case and sorted everything quickly. I will recommend people to go with arrow because their service is very good. 😊

Réponse de Arrow Conveyancing
Arrow conveyancing gave me such a pleasant experience. They were very efficient. They responded to me in great timings. Most importantly they done an excellent job. I would highly recommend them! Caitlain was great!!

Réponse de Arrow Conveyancing
Arrow Conveyancing was appointed to us during our remortgage. Our personal advisor was Caitlin Whittingham She dealt with everything promptly & her communication was 1st class. Nothing was too much trouble. Will use again…

Réponse de Arrow Conveyancing
Caitlin and the team were transparent and supportive throughout the process giving guideance. I felt there was no nasty shocks or issues

Réponse de Arrow Conveyancing
We couldn’t recommend Alex and Arrow highly enough. From start to finish, Alex was incredibly helpful, friendly and professional, making what can often be a stressful process feel genuinely smooth and straightforward. He kept us fully informed every step of the way, explaining everything clearly and always responding promptly to any questions we had.
Alex made the entire process of buying our house feel easy and stress-free, and we always felt confident knowing he was handling our case. His support and communication were second to none. Thank you, Alex, for all your hard work and for helping us secure our first home!

Réponse de Arrow Conveyancing
Arrow Conveyancing have been very helpful in facilitating our transaction. Special thanks to Alex for ensuring that the transaction was closed in a timely and efficient manner. Many thanks.

Réponse de Arrow Conveyancing
Delighted to be referred and working alongside Fahmida at Arrow Conveyancing- timely replies, super professional, accurate guidance and supportive with document completion. Would happy work with them again on a property transaction. Great to see value for money too

Réponse de Arrow Conveyancing
I do not usually write reviews, but I felt this was deserved. I nearly changed conveyancers after I had signed up with Arrow and then read reviews. I have to say. I dealt with Adam and sometimes Alex. They were both responsive and helpful in their resopenses. The whole process run smoothly from their side of things. I would absolutely recommend.

Réponse de Arrow Conveyancing
I sold a property and brought a separate property using Arrow Conveyancing. Laila was my case manager and was fantastic. All issues that arose, Laila dealt with timely and professionally. She was responsive to all emails and calls from myself and answered any questions I had.
I felt like she was on my side the whole time and had my best interests at heart, especially when dealing with tricky buyers and estate agents.

Réponse de Arrow Conveyancing
Avoid at all costs! It started off with an estimate that ended up with us paying more than 3 times that amount even though it was a straight forward remortgage. They are nearly impossible to get in contact with, with the calls mostly going straight to voicemail. We had to contact the bank directly ourselves on multiple occasions just to get an update. I’ve never dealt with a team or business as incompetent as these. What should’ve been a straight forward remortgage became expensive and stressful. We started 3 months early and only just make the completion date.

Réponse de Arrow Conveyancing
We have been so impressed with the service provided by Alex Smith in the recent purchase of our new home. He has been professional, personable, human and has the made the process feel seamless. He has great communication, emails and calls are answered promptly and always helpful. It has been very reassuring in what could have been a complicated process. Alex is a credit to this organisation and we would definitely recommend Arrow. Our sellers estate agent also particularly mentioned how helpful and quick he has been in responding to them. Thank you Alex!

Réponse de Arrow Conveyancing
I have been impressed with everyone concerned in getting my remortgage done quickly and professionally and would like to give a big thank you to Caitlain Whittingham, you have lifted a big weight off my shoulders.
I have no hesitation in giving you and Arrow Conveyancing a 5 star review

Réponse de Arrow Conveyancing
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