BAM Clothing Avis 

Amazing leggings - have lasted a long time! And so great that it is made of bamboo. Need more natural fabrics!!

Really disappointed with the recent order. It took such a long time to receive it I’d nearly forgotten I’d ordered. The quality of the leggings Mallea range are awful. When they stretch the pattern density is lost and I have to keep hitching them up. Embarrassing when at yoga and it’s not that they are too big. Not a patch on the enduro ones that I have. It’s making me rethink the brand to be honest, the quality has dropped.

Spent a long time choosing a sustainable activewear brand and was not disappointed when the post arrived. The two tops, socks and leggings I bought are a fabulous cut, lovely fabric and make me feel great. Sure, it took a week for them to arrive - which feels long these days but probably shouldn't - but customer service did the right thing and emailed (without prompting) to explain dispatch was running slow due to unexpected large volumes and would be sent asap. Not a huge deal and well handled by what I'm sure is a relatively small team. Already planning my next purchase!

Various tee shirts ordered for my son in the BAM sale, all took over a week and half to be received and during this time he left the country. All had to be returned where BAM communication was very poor despite two emails; no confirmation that items had been received. Just called to ask about refund and met with aggression and excuses, never "their" fault is the line all blamed on the sale. First time to order with BAM, not a good experience, can they actually cope with the orders one asks!

I used to like this company but i’ve found recently that deliveries take a long time and there are no updates when you return items. I’m wondering whether they don’t have the capacity for the amount of orders they have and are not employing enough staff to save on costs. A general trend of customer services going downhill at many companies.

UPDATE: Yet another product launch that excludes not only "plus-size" people, but average people too! The "L" size is only a UK size 14! Whereas the average woman's dress size in the UK is a size 16 to 18. Almost half of British women are considered "plus-size" (size 18 and above). It's time you addressed this. I have been buying your socks for years but this is really leaving a bad taste in my mouth. I'm a UK size 18 but I am also a very active person. It's not like I'm some horrible slob that will make your clothes look bad. But this is how your sizing policy is making me feel. I simply don't want to buy anything from a brand that only provides a very limited range that I can actually enjoy.
When I raised this before, the reply from BAM was something along the lines that while you would "love" to address all your customers' feedback and you have passed the issue on to your production team, you can't commit to this changing anytime soon (the last part is paraphrased).

Oh dear. Ive loved this company for years and always had great service but when the sales come around it all falls down. Ive waited patiently for 7 days, emailed customer service yesterday and was told I would get a notification of delivery within 24hrs....no...

Please dont over promise and under deliver. Ive been in customer service most of my life and its not useful

No issues with this company. Lovely, comfy clothes. No complaints from me

Bam clothing is so nice - unlike most sustainable workout clothes I've tried before - they are tight fitting and keep their shape. They are also so well priced. So happy I've found this company!

Purchase quite frequently from BAM & do like there clothing, but recently purchased a couple of gym tops; have washed one( 30 degrees as stated) & has shrunk quite a lot! Disappointed as expected better quality for the price!

Live chat doesn’t work and it’s impossible to find a link to email customer service.
Strangely though, when I logged into trust pilot to rate this annoying issue, at the bottom of the review page are their contact details. Difficult to find on their website but so easy on a review site. How ironic!

I ordered a few items from BAM (crop tops, leggings and wide leg yoga pants) and I'm so impressed with the quality! Everything is soft, comfortable and made from high-quality, sustainable and/or recycled materials. Customer service and communication was also great - I had to swap a couple of items and refunds were processed promptly (without me having to chase). Would definitely recommend :)

Nice clothes but I wish to god they would stop making crop tops with those horrible inbuilt support bras. As a petite size 8 woman with a 32dd bust these just aren’t practical and are seriously uncomfortable.

My mum and a few of my friends feels the same, they briefly made a mallea cross back crop top for a while which didn’t have the support inside, and I absolutely loved it, bought every colour and regularly look on Vinted for others selling them.

I’ve expressed my thoughts to their customer service email let’s see if they listen.

BAM had clever marketing at the start of their business, they sent us free socks which we loved then I purchased leggings for the gym and I’ve never looked back. The enduro leggings are my favourite , they are great for the gym because they are opaque, ladies will know the bend over stretch when testing leggings. I have lots of different colours and love them all. I have also purchased the ruched T-shirts love them too. Great company, great service

I am happy with the quality of the yoga pants I have ordered, but out of six pairs I only kept two as the sizing varies wildly and colours are not true to items photographed.. Often being more dull and darker than the ones on the website. Dark red is more like dark brown with hint of red.. Ocean blue that looks vibrant on the model is just dul dark blue delivered.

I am forever grateful I came across BAM! I have been looking for high quality activewear for a long time, but I really hate the feel of the shiny polyester fabric most brands use for yoga leggings. BAM's viscose bamboo leggings are exactly what I've been looking for. Soft, natural feeling fabric, in the perfect shade of brown, squat proof, and true to size, and eco friendly!! I will be putting all my friends onto this brand.

I’ve ordered a few things from BAM on a couple of occasions, never had an issue apart from this last time - entirely my fault, new phone, so couldn’t login to my account rather than try and sort it I just placed my order as a guest. Following day had email reminder from BAM to use my credit within the next two weeks (didn’t know I had any credits) boo and I’d just placed an order….long story short got in touch with BAM to say oops and they replied to advise they’d refunded the value of my credit. I received my items loved them obviously as always but the fact that I didn’t realise I had credit and they just sorted it, I didn’t ask and actually thought oh well as I didn’t know it existed then I hadn’t really lost out.
Cracking customer service, and super items

I have bought BAM socks for years and they were amazing. I just ordered what I thought were 3 more pairs of the same and when they arrived today, I was disappointed to find that the quality has vastly decreased. These socks are no longer something special. I wish I hadn’t ripped the packet open in my excitement because I would return them. I now have to try and find socks that are as luxurious as my old BAM ones are.

After a long break from ordering from Bam I received 3 beautiful vest tops today and just like the first delivery I received from them I was blown away with the quality and softness of these vests. They are more expensive I cannot deny that but the quality is truly superb. If you want to treat yourself do consider them they are totally worth it!

I have some of BAM's tops for yoga and love them as they are very flattering and comfy. I decided to try Horizon Reflect Harem Yoga Pants but sadly they did not suit me at all. I do struggle to find yoga pants that fit me as my shape has changed since the menopause. I tend to find harem style pants do the job but unfortunately they emphasized my tummy and did not suit me. That said, the material was good quality, they were very comfortable and BAM quickly refunded me. I also like that they are a very ethical company. So I am still on the lookout for flattering yoga pants, but I shall definately return for more of the yoga tops.