BAM Clothing Avis 

Have a couple of items from Bam and have always found everything to be of a great quality. Customer service have always been pleasant and efficient to deal with too.

I have ordered a few items from Bam. I have just taken delivery of my new lovely fleece Gilet. I am always impressed with the quality, delivery and the packaging. I would also like to add that I did have to return one purchase. It was extremely simple and I received a refund quickly too. I love all my purchases to-date. Clothing is really well made and very flattering. If anyone else wants to purchase the fleece Gilet, I would suggest ordering a size smaller. I am a size 10 and ordered the extra small, It fits and looks fabulous.
Many thanks Eve Harris

I bought Kabeyun Heavyweight Sweat Joggers in Dark Khaki and the amount of fluff that comes off it is unbelievable even after washing several times (as instructed).

2nd April UPDATE: Hi Bam, I provided the requested info; but I'm still not offered a resolution.

22nd Feb 2026 Update The problem seems to have gone away now.

Lost a star because I shrank my husband's beautiful jumper, despite using the same program as used for bamboo socks. It was only when it came out of the machine a shrivelled mess that I looked more carefully. I found the label and saw ' on the inside seam of a side seam' a small label with washing instructions - it might have been better positioned with the company label on the inside of the neck

Love Love Love
Bought to styles to wear on the plane from cold to hot, and back. What an amazing fabric. It keeps you cool in the heat and warm in the cold. I wore the tulip trousers for an early 5am safari that of course heated up in the day. Wonderful and worked for all temperatures. I’ve not stopped recommending to friends. Perfect

Bought the Horizon Bamboo Tulip Leg Yoga Pants in early November. Have worn them a few times a week since then, and while they are comfy, they're already coming apart at the seams on both hips. Was watching a video by a seamstress recently and she basically said - don't buy garments with this kind of stitching because it's a very weak stitch not meant to hold garments together - and boy was she right!

Also bought two pairs of socks in December which were too small and seem to have shrunk in spite of me following the washing instructions.

Disappointing as I really wanted eco-friendly comfy exercise gear, but I guess I'll have to go back to praying I find nice options at charity shops. In the meantime I hope my bad hand-sewing skills can hold them together. Or maybe I can make them into snap pants 😂

I like Bam clothing and I tell friends about it. Unfortunately, the £35 voucher you get by referring a friend is what it seems to be— to good to be true. It doesn’t work with clothes on offer but EVERYTHING IS CONSTANTLY ON SOME KIND OF OFFER so it’s impossible to make use of. Feels scammish and you don’t expect that from a company that is supposed to be trying to do things the right way. Put me off completely.

Don’t cater for small/petite people . Size 8 is the smallest which is way to big on the bottom half it you are 5”3 or smaller and have a petite frame.

Good quality and style of clothing. Very happy with my new yoga outfit😊
Eco-friendly packaging also very important.
Thank you, David & Co!

I love Bamboo products. I mostly buy socks and tops. So comfortable. Delivery not the quickest but that isn't a problem for me. Recently I had to return items as I had purchased the wrong size. Customer service was wonderful.

"I’ve had a mostly positive experience with BAM Clothing. The quality of their clothes is excellent, and they wash well, keeping their shape and colour. Customer service was friendly and helpful, and the eco-conscious designs are a nice touch. Delivery could be faster, and the communication about orders felt a bit disjointed at times, but overall, it’s worth the wait for such great products. A solid, reliable brand with room for slight improvement!"

I love the products always a delight to wear. Socks don’t seem to wear well though which is a shame but leggings are fabulous.
My only disappointment is the length of time for despatch it seems they take an age to send and when I have questioned it they always have an excuse.. Christmas. Sale. Stock take etc which is a shame. Staff always pleasant and willing to help. So if you don’t mind waiting the products are worth the wait

The quality of the clothing is high and the customer service is very helpful.

As a repeat customer (several times over), I have concluded that you really need to accept that BAM's Bamboo everyday socks should be regarded as a "throwaway" (in to the textile recycling bin) commodity. They are comfortable, come in attractive bright colours and fit well however they don't last... invariably developing holes in the heels within a few months. So disappointing!

I am now torn... do I continue to order replacements for all the aforementioned reasons or do I go elsewhere? I note that a US company is now offering socks that are guaranteed to last for life... granted that they're much more expensive but worth a thought?!

Happy with the items of clothing but I’ve found the whole process exasperating. Didn’t get the order for 10 days kept getting contradictory emails about delivery and when I emailed and asked for clarification they just sent an email saying if you don’t like receiving emails you can opt out !!! I replied saying please read as that was not what I was saying and they ignored me completely. Needed to return a couple of items and the returns instructions said fill out the delivery form found in parcel there was no delivery form anywhere in the parcel. I have made up my own as I knew there was no point in contacting customer services….we will see how quickly I get a refund.

The clothing is always excellent but I recently had an issue with a delivery. I sent an email and it was responded to and resolved within 24 hours, great customer service, Thank you BAM

Years after I first complained about their broken website, it's still broken. So many problems - don't try to order unless you are inside the UK (using a UK IP address) and shipping to the UK. Otherwise you can still look forward to: random extra shipping fees applied (regardless of where you send to, including UK), wrong language applied, wrong currency applied, wrong shipping dates applied.
Even when ordering from within the UK: the money for my order was taken 3 times, but no order actually recorded - whole process cancelled again and needed to restart. Don't bother.

I‘ve ordered quite a few items from Bam. They are great when new, but don’t wash well or last for long. I like what Bam is trying to do, but I’m coming to the conclusion that bamboo isn’t a great material for clothing. If we’re going to try to make our clothes more eco friendly, they have to last a long time. I get the issues with cotton, but I’ve got cotton t-shirts that have lasted 25 years of regular use. I believe that’s a strong argument in favour of cotton.

I ordered the roll top socks. Received delivery ok. First wearing - I was really impressed. Lovely soft colourful socks that don't dig into my legs. However, after washing and wearing the second time, they have stretched so big that they just roll down my legs and bunch under my feet when walking. Walked to my local shop and had to stop 6 times to pull my socks out of my shoes. Not impressed at paying all that money (2 packs of socks) for just one wear.

I have been buying Enduro leggings for many years. They are simply the best. I only wear natural and preferably organic fibres and leggings of course have to be opaque 😉. However I recently bought the Mallea leggings and Im now a convert. There are slightly thicker/heavier weight and are even more comfortable around the waist and ankles. The Enduro and Mallea leggings are worn every single day as I have MS and need clothing that is easy to pull on without belts and buckles. I now have 3 pairs of the Mallea. If you’re an Enduro fan, do try the Mallea!