My whole experience this spring so far has been extremely disappointing, especially from a company I have loved and relied on for several years in the past. For some reason there is a problem wit... Voir plus
L'entreprise a répondu
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Ordered baseball pants. Never received them. Asked customer service and they said its going to take 7 - 10 business days for an answer. Meanwhile, my son needs his baseball pants this weekend and we d... Voir plus
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The ordering process was great. Tracking and timing were excellent. The merchandise did not show up. We recieved our package and we were supposed to have 2 bats. Instead we recieved 1 the kid whose... Voir plus
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Great customer service. Whether it's over the phone, or via online chat or just a plain email. The customer service group handles your issue or problem and provides you a solution quickly. Always gr... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Shop the premier baseball equipment and gear store. BaseballSavings.com offers the lowest prices and best selection of baseball gear and supplies online.
Coordonnées de contact
E 34th N St 8851, 67226, Wichita, Etats-Unis
- baseballsavings.com
2,7
Bas
27 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I wish I could give them ZERO stars……
I wish I could give them ZERO stars… place is horrible! Customer service terrible! Waited 2 months on 1 glove…. Gave them a second chance and already a week for the next even after they upgraded to next day air shipping. This place is a joke!
3 mars 2025
Avis spontané
Réponse de Baseball Savings
We are really sorry to hear about your experience. This is certainly not the standard of service we strive for, and we understand your frustration regarding the extended delays you've faced with your orders.
We take these concerns seriously, especially when expedited shipping was involved to resolve a previous issue. We experienced fulfillment challenges during a warehouse transition at that time, but we have since made improvements and would like to look into what happened with your shipments. Please email us at cs@playbaseball.com with your order numbers and "Attn: The Customer Review Team" in the subject line. We’ll review all available options to make this right and ensure your concerns are addressed.
Customer Review Team
Horrible service don’t ever buy…
Horrible service don’t ever buy anything from this company. I added security protection to my package and never received 8 baseball bags that I order for my team. And they did not want to return my refund or replace with another shipment. Horrible service horrible horrible customer service they do not try to help you at all. I will be finding a lawsuit against them. I recorded conversation conversations and everything. They are very unprofessional.
28 janvier 2025
Avis spontané
Réponse de Baseball Savings
We are really sorry to hear about your experience. Losing an entire team order is incredibly frustrating, and we take concerns regarding missing shipments and package protection very seriously.
We’d like to connect directly so we can review the details of your order and the communication you received. Please email us at cs@playbaseball.com with your order number and include "Attn: The Customer Review Team" in the subject line.
Customer Review Team
don't buy any product from this store…
don't buy any product from this store they are very nice at first but after you buy a product they will deduct your accounts again without permission and expect to refund the amount they deducted. so don't do any more scams here!
10 décembre 2024
Avis spontané
I'm very disappointed in this store!
I'm very disappointed in this store!
they deducted me first, and after a month they deducted me again with the same amount. I emailed the baseballsaving team but until now there is no update. and why did they deduct me what's the reason??
scam store don't buy here anymore!
26 novembre 2024
Avis spontané
Order somewhere else…
Was charged for my $300 order (and over charged) on top of that was charged a $236 hold on my card. When I called I was told this is normal and they do it on EVERY order. A total of $536 was drawn from my account. I was told it would fall off in 7-10 days and I would receive a refund for the over charge and also the shipping. None of that has happened. I called my bank and they were shocked at what they did and immediately turned it over to their fraud department. This is fraud and a scam!
19 août 2024
Avis spontané
Late shipping and only received partial order
I ordered 5 identical baseball helmets on a Saturday. The website indicated if I agreed to receive text messages, I would get 2nd day air shipping free (I agreed). 3 of the 5 helmets arrived that Thursday. I called and spoke with a service rep who said 1 of the 5 helmets was back ordered and would not ship for another 4 weeks. The status of the 5th helmet was unknown. I will not be doing business with baseballsavings.com again.
23 mars 2024
Avis spontané
I was hesitant to order from them…
I was hesitant to order from this company with no other reviews. I searched their web address, looked around and couldn't find a lot of detail on them. I called the company and was greeted with friendly customer service who quickly verified stock of some baseballs I wanted to order. I placed the order, it was shipped within a couple of days and received just as described. I will look to their company in the future for any baseball / softball needs and would not hesitate again to use this company.
15 février 2023
Avis spontané
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