Bell Group Ltd Avis 

91
•
TrustScore 3 sur 5

3,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just had my kitchen done by bell I love it we left keys in key safe as we work. From start to finish there was excellent communication I found all trades men and woman to be very respectful of our h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kitchen refurbishment. A great job, done with the minimum of fuss, and within the estimated timeline. Ellie kept us informed at every point in what was a major refurbishment. I cannot praise Ellie,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely the worst company I've ever had the misfortune to encounter! They were meant to be site managing works at the sheltered properties where I live. The so called managers are a bunch of liars... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

WCHG sent these cow boys to my garden. After they left two well established 3½ ft lemon cypruss conifers were left snapped . I checked my ring footage and to my supprise one of the cow boys has used... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de construction

Écrit par l'entreprise

Bell Group are the UK's largest commercial painting and decorating contractor, with branches nationwide we cover every square mile of Britain.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,1

Tous les avis

(91)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ellie

Ellie and the contractors were all fantastic from start to finish. There communication was great and my bathroom looks amazing, so happy with it. Thank you

3 mars 2026
Avis spontané
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Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?
If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks
Bell.

Noté 1 sur 5 étoiles

Bell group maintenance working for…

Bell group maintenance working for aster property services has now been to my home to redo there bad workmanship this time they had to make good some cracks on the outside walls of my home BUT!! They did not fix the cracks then used the wrong paint which don't match the rest of the house AND NOW!! The paint is now peeling off the walls..
Please change your name from bell group ltd to bodge it and scarper ltd.

23 février 2026
Avis spontané
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Réponse de Bell Group Ltd

Good morning,

We are very sorry to hear of your experience and would like to request a little more information to allow us to investigate.

Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?
If you could please respond to talktous@bellgroup.co.uk - we will then raise this complaint with the relevant branch.

Many thanks
Bell.

Noté 5 sur 5 étoiles

I recently had my kitchen refurbished…

I recently had my kitchen refurbished by Bell. On the first day there was an issue with my central heating, Bell dealt with it well and everyone was really helpful and got it sorted out ASAP. El was really helpful and kept me updated and sorted out any little issues that came up quickly. Overall it was a positive experience and I am really pleased with my kitchen.

27 février 2026
Avis spontané
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Réponse de Bell Group Ltd

Good afternoon,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?
If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks
Bell.

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish, extremely happy with the work done in my home..
Also have to say Ellie who has been nothing but professional and constantly updated me on everything that was being done and at what time is an absolute credit to the company. And such a friendly, lovely woman too.

15 janvier 2026
Avis spontané
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Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?
If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks
Bell.

Noté 5 sur 5 étoiles

Very friendly and down to earth

Very friendly and down to earth! As someone who’s wary of having workmen in my home they put me at ease being so professional and friendly. Ellie is so down to earth and constantly checked in with the progress. Very happy with their service

11 mars 2026
Avis spontané
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Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?
If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks
Bell.

Noté 5 sur 5 étoiles

Bathroom Refub

I Recently had my Bathroom Refurbished by Bell Group Ltd .They have done an Amazing Job from start to finish..Many Thanks to Ellie for promtly responding to any of my queries or concerns along the way nothing was too much trouble for her she is a Credit to Bell Group .
Special Shout Out to Darragh ,Josh and Dave and all the team of Painters for your Professional and friendly manner whilst working in my home it was much appreciated.

11 mars 2026
Avis spontané
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Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?
If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks
Bell.

Noté 1 sur 5 étoiles

Terrible. I Do Not Recommend.

ASHP - Heatpump (with new radiators)-Solar panels-Wall insulation-Loft insulation...Originally told works to start 17th October 2025....todays date is 7th March 2026. All jobs are still not complete. Massive issues with all aspects of their works. Eg. Non arrival, change of dates, incomplete work, non response to messages, and so much more. I have a huge amount of emails sent a huge amount of whatsApp messages. Meetings arranged to sort but still issues arise. I DO NOT RECOMMEND. There seems to be a huge amount of confusion within the group and lack of communication. People arriving, unable to do the work, arranging to come back but then not arriving... Water flooding hallway... Burn marks on hallway carpet...uncovered carpet with men trooping inside upstairs and down with wet dirty shoes....Wall insulation entering into the bedroom over clothes etc...Visit from IAA (insulation Assurance Authority) telling us they have issued a Category 1 failure (works need to be rectified within 24 hours.....and the list goes on) I have had consistent contact with ONE person who has I feel has gone above and beyond to help (even though it is not within their remit). I am happy to name this person if you are interested.... I am happy to arrange a meeting to discuss with management (face to face). Sadly, this has been one of the worst companies I have ever had to complete any works to my home. Never again.

17 octobre 2025
Avis spontané
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Réponse de Bell Group Ltd

Good afternoon,

We are very sorry to hear of your experience and would like to request a little more information to allow us to investigate.

Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell? If you could please respond to talktous@bellgroup.co.uk - we will then raise this complaint with the relevant branch.

Many thanks
Bell.

Noté 4 sur 5 étoiles

thank you everybody

thank you and your team that have done the job very quickly and well all is good now. just had a few things left to do and Ellie has them done for me in good time, Thank you ellie the job has been done properly on my bathroom Very much appreciated

6 mars 2026
Avis spontané
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Réponse de Bell Group Ltd

Good afternoon

Thank you for your 4 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks,
Bell

Noté 5 sur 5 étoiles

Great company, Lovely staff

L4 Area.
My experience with Bell group has been amazing! Everything has ran smoothly with my new kitchen and ive been updated every step of the way.
Ellie has been on the ball the whole time, calling texting and visiting to make sure everything is as planned. Ian has always answered any questions or queries i have had while the engineers have been in my home, couldnt ask for a better team they work really well together, really trustworthy and get the job done.
Thank you Ian & Ellie & Bell Group for all your hard work, would definitely recommend.

12 février 2026
Avis spontané
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Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. We have passed this on to the local branch.

Many thanks
Bell.

Noté 5 sur 5 étoiles

Amazing service

My experience with the bell group have been amazing, every contractor has been professional and reliable and nothing has been a problem for them at all. I would personally like to highlight how amazing Ellie has been, kept.me updated daily, sorted any problems and has gone above and beyond

11 février 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks Bell.

Noté 5 sur 5 étoiles

Ian from the kitchen project has been lovely

My experience with bell wasn’t good to begin with I was waiting over a month for good communication and a plan for my kitchen to get finished.

Ian has been great keeping me updated coming to see the problems and sorting most himself whilst he was there he has been lovely and the fact I have answers when I’m asking questions is great. If you need your kitchen doing I think these are the go to now. Thanks Ian

13 février 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks Bell.

Noté 5 sur 5 étoiles

Ellie was very helpful and good at her job

I would like to thank Ellie for helping me with a few problems I had. when you ring Ellie she trys her hardest to help you. She is a pleasant and nice girl to talk to.

13 janvier 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good morning,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks Bell.

Noté 5 sur 5 étoiles

New kitchen

Kitchen got put in pretty quickly and job was done really well. All workers were really polite and have done a really good job. Really happy with the end result 😊
Ellie was really helpful and on the end of the phone when I needed any help or had any questions too 😊

23 janvier 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good afternoon,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks
Bell.

Noté 1 sur 5 étoiles

WCHG sent these cow boys to my garden

WCHG sent these cow boys to my garden. After they left two well established 3½ ft lemon cypruss conifers were left snapped . I checked my ring footage and to my supprise one of the cow boys has used his hand to lean and move the main branch at a 90 degree angle, to be able to paint behind it, snapping it in the process, then they did it to my other conifer at the other side of the flower bed, these conifers are uselees now, and will no longer grow any taller.. These guys have no respect. I will be pursuing compensation via complaints, and if need be court action if WCHG doesn't resolve the issues.

29 janvier 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good afternoon,

We are very sorry to hear of your experience and would like to request a little more information to allow us to investigate.

Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell? If you could please respond to talktous@bellgroup.co.uk - we will then raise this complaint with the relevant branch.

Many thanks
Bell.

Noté 5 sur 5 étoiles

Kitchen install

Kitchen install : Walton.
Each and every contractor that played their part in this kitchen installation left it clean/tidy & were polite & professional.

I was made aware in advance of the works to be carried out, as well as the day to day schedule of which trades were in on what day (so helpfull)

Top quality kitchen thank you guys/girls

Absolutely flawless 10/10
Well done Bell👍

19 janvier 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good afternoon,

Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.

Many thanks
Bell.

Noté 5 sur 5 étoiles

Great service

All the lads & ladies on site were great! Painter was singing his head off bringing life to our home while he worked. Communication has been amazing, I was kept up to date daily. Everyone has went above and beyond! Love my kitchen.
Liverpool Walton area, I have dealt with Mick, Chris plumber, Ellie and Ian

23 janvier 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good morning,
Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.
Many thanks
Bell.

Noté 5 sur 5 étoiles

Love this bell groups know hard work…

Love this bell groups know hard work change my new kitchens wow look different beautiful 😍am thank you very much for a bell group

27 janvier 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good morning,
Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.
Many thanks
Bell.

Noté 5 sur 5 étoiles

Ellie Beck

Ellie Beck - who organised all the contractors has been an Angel. Above and beyond customer service! I absolutely stunning new kitchen and every single workman / lady has been so polite and I’m so happy with our new kitchen !

27 janvier 2026
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good morning,
Thank you for your 5 Star Review. Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell?

If you could please respond to talktous@bellgroup.co.uk - we will then pass your positive feedback onto the relevant branch.
Many thanks
Bell.

Noté 1 sur 5 étoiles

Gavin ford was aware of the damages and…

Gavin ford was aware of the damages and crap work carried out by your contractor and made every possible excuse possible one year down the road and still not done anything

31 mai 2025
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good Afternoon,

We are very sorry to hear of your experience and would like to request a little more information to allow us to investigate.

Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell? If you could please respond to talktous@bellgroup.co.uk - we will then raise this complaint with the relevant branch.

Many thanks
Bell.

Noté 1 sur 5 étoiles

Hi hello

Hi hello
This bell group start kitchen work from 21-10-25 until now not completed, left inside our property lot of rubbish and electric job of kitchen not finished also 3 cupboard left in floor not fitted very poor service.

10 décembre 2025
Avis spontané
Logo de Bell Group Ltd

Réponse de Bell Group Ltd

Good morning,

We are very sorry to hear of your experience and would like to request a little more information to allow us to investigate.

Please could you confirm where these works are taking place and also the names of anyone you have been dealing with at Bell? If you could please respond to talktous@bellgroup.co.uk - we will then raise this complaint with the relevant branch.

Many thanks
Bell.

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