Berwick Shellfish Co Avis 

Brilliant as always , fresh live velvet crabs ordered and delivered with 48hours always fresh and tasty.

Unfortunately the order was delivered 3 days late, not the companies fault, it was the courier that let them down. As it was frozen seafood, it had defrosted and gone off. The thing am disappointed with, is the supplier has not answered my emails, and there has been no answer on the phone either, it just rings and rings. I have asked for a refund, as they can claim the cost back from the courier, but as stated I have had no response. I will now have to waste my time claiming through my credit card or on line small claims. I have had seafood from them before and it was great quality, but customer service appears to be seriously lacking.

STAFF HELPFULL AND DELIVERED WELL PACKAGED

Super fresh and delicious lobster! Great service and quick delivery has always 👌

Ordered 2 large male crabs and received 4 medium sized crabs.
Excellent quality and service but laborious to dress them.
Requested a maximum of 3 crabs but request ignored.
Please sort this issue out.

We have been using Berwick Shellfish Co. for years, both for our hotels and for private functions. They are very helpful, deliver on time and are an absolute pleasure to do business with.

Their lobsters and dressed crab are top notch, we wouldn't hesitate to recommend them and will continue to use them.

Excellent service as usual and delivered on time

Delivered on time - great - but the “frozen” lobster meat was defrosted and subsequently was very tough and watery to eat with a salad the next day. No taste and I used the rest in a cheese sauce with fresh pasta - ended up chucking it as still tough as old boots🤷🏼‍♀️expensive for a not enjoyable meal.

Excellent shellfish always delivered on time

We have been ordering lobsters from Berwick Shellfish for several years. They are wonderful - a real treat. We are also fans of their dressed crabs, which are HUGE! The frozen products - prawns, lobster meat etc. are also great. Delivery is always efficient, so it is a brilliant service. We'll be ordering again soon!

Parcel delayed by courier, leading to ruined produce. While this is on the courier, the responsibility and my contract lies with Berwick the supplier.

Berwick Shellfish have been completely non-responsive to phone (both the number on their site & the emergency number on the package) or email. Having to do a Visa charge-back via card company.

Quick easy and effective service. Delicious fresh produce.

The crab claws arrived in a container in which everything had defrosted and they were virtually at room temperature. I wrote by e mail immediately to alert them and am still waiting to hear back. Not great at all.

Excellent quality and customer service, delivery was great too.

Great service from start to finish.Fabulous shellfish.

Superb products from this company I have been purchasing from them for around three years now and never ever had anything that wasn’t of the best quality

The lobster tails we had from you were brilliant , 10 minutes under the grill with garlic butter - superb . The crabs are always top class, loads of white and brown meat we think great value for money.

Great shellfish (prawns,crayfish and crab)
Excellent quality,sensible prices and first rate service.
I have shopped with Berwick multiple times and always been impressed