We have been using Berwick Shellfish Co. for years, both for our hotels and for private functions. They are very helpful, deliver on time and are an absolute pleasure to do business with. Their lo... Voir plus
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We have been ordering lobsters from Berwick Shellfish for several years. They are wonderful - a real treat. We are also fans of their dressed crabs, which are HUGE! The frozen products - prawns, lobs... Voir plus
Unfortunately the order was delivered 3 days late, not the companies fault, it was the courier that let them down. As it was frozen seafood, it had defrosted and gone off. The thing am disappointed wi... Voir plus
Brilliant as always , fresh live velvet crabs ordered and delivered with 48hours always fresh and tasty.
À propos de l'entreprise
Écrit par l'entreprise
Berwick shellfish are seafood Specialists est: in 1969. We provide Lobsters, Crab, Oysters, Langoustines, Seafood Platters, and all manner of shellfish. 2024 marked a keystone moment when moving into our New Shellfish processing factory located at Berwick ramparts Business park. We are now capable of holding over 7000 kg of Live Shellfish , with a cooking facility handling around 950 kg per hour, proving to be one of the most long term shellfish export companies in the UK, now delivering to over 11,000 clients across the UK via our online sales network.
Coordonnées de contact
Dock Road, TD15, Tweedmouth, Royaume-Uni
- berwickshellfish.com
4,3
Excellent
4 k avis
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A répondu à 2 % de ses avis négatifs
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I have always recieved excellent…
I have always recieved excellent service nd the tastest of fish
27 mars 2026
Zero customer service
I ordered some Cooked Squat lobsters which on their website shows they have been deshelled but when they arrived, they were still in their shells. There is nothing in their website that says they are shelled in the description of the product. I have been a long time customer and have in the past liked their products but I am very unhappy about the severe lack of customer service. I have sent them many emails and called them several times and left messages but I never heard back from them. Sadly, I had to contact my bank to get a charge back. This has been such a disappointing experience that I will never use them again. Better customer service could have avoided this.
1 mars 2026
Avis spontané
Amazing quality
Always order my seafood from here. Delivered on time and the crab claws I had last were amazing. So very fresh. Would recommend 👌
28 février 2026
Partly excellent, partly very disappointing
The 'Giant Whole Tiger Prawns' were excellent and well deserving of 5 stars.
The 'Cooked Squat Lobsters' were exactly the opposite. I buy and cook squat lobster tails regularly when up on holiday in Wester Ross. They are delicious. The photo of these on the website was totally misleading. It showed cooked and peeled tails (as is shown in the web-site photo of lobster meat). In reality the whole, shell on Squats were delivered. Not only were these small creatures fiddly to peel/shell but of course only small amounts of meat resulted. Accordingly I have rated those 1 star.
The overall 3 stars represents the average score.
28 février 2026
You say you will send details of…
You say you will send details of delivery but didn’t - nor did you answer emails. We were fortunately in when package arrived. Product well packed and excellent.
24 février 2026
Always a great experience with Berwick Shellfish!
We have been ordering lobsters from Berwick Shellfish.com for a few years. Always a great experience with Berwick Shellfish!
30 janvier 2026
Sending exactly what you said. I must say I was disappointed with a couple of my earlier orders but boy these are crackers. Cannot wait to get these cooked and on my plate.
Sending exactly what you said.i must say that some of my earlier orders left me unimpressed but boy are these beauties. Cannot wait to get my chops into these.
2 février 2026
I think I sent this already
30 janvier 2026
Good quality product on time delivery…
Good quality product on time delivery and well packaged
4 janvier 2026
Mmmm.delicious and great value.
I love the seafood from this company. And I know exactly where it's based.having been to that area on holiday.
21 janvier 2026
Great company
Great team! Great service and delivery. Best cooked Lobsters anywhere! Have used them since they started to sell direct.
26 janvier 2026
5 star service
My order was delivered in time estimate in secure packaging , Each Item is packaged individually ready to place in the freezer , I look forward to enjoying freshly frozen quality seafood from Berwick seafood as always ,
23 janvier 2026
V good v good
24 janvier 2026
Customer service
Had a issue with use by date on fresh produce. Tried to phone no answer. Sent email and have recieved no reply. Can only presume this company have no customer service
28 janvier 2026
No one better
13 janvier 2026
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