Zain, I honestly can’t thank you enough, You’ve been so incredibly patient since day one, which really helped me stay calm and build my confidence step by step. You explained everything so clearly and... Voir plus
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Lisez les avis des autres
I've just finished having lessons with Bill Plant driving school in Kendal Cumbria. My instructor Andy Jennings was first class from the get go and made me feel very comfortable and confident in drivi... Voir plus
L'entreprise a répondu
A massive thank you to Shashidhar ChittiReddy who helped me pass first time today at cheetham hill test centre. He was very patient and understanding with me throughout my lessons and would 100% recom... Voir plus
L'entreprise a répondu
Couldn’t have picked a better driving instructor then Mandy Matley she made me feel comfortable straight away, she taught me so much and had fun while doing it we’d laugh about all sort of thing, wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Winner of the Intelligent Instructor's 2025 National Driving School of the Year Award & Training Provider of the Year 2025 Award. Bill Plant Driving School operates nationwide, offering both Manual and Automatic Driving Lessons. Pass your test or train to become an instructor in the comfort and style of our market leading Volkswagen tuition vehicles.
Écrit par l'entreprise
Coordonnées de contact
4,6
Excellent
9 k avis
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Good driving instructor
Zain, I honestly can’t thank you enough, You’ve been so incredibly patient since day one, which really helped me stay calm and build my confidence step by step. You explained everything so clearly and made the tricky manoeuvres actually make sense. I really appreciated that you didn't just teach me how to drive, but how to stay safe and responsible on the road. I’m feeling so much more confident driving, thank you so much.
21 avril 2026
Avis spontané
Avoid Bill Plant, They kept our money.
My advise would be to avoid Bill Plant Driving School, the instructor that was responsible for my daughters lessons was constistantly late, a lesson was arranged for her to be picked up from her new work place, the instructor text us to say he would be an hour late so a 17 year old girl was left stranded waiting alone, outside, in the dark, at place she didn't know. Obviously I went to collect her and once I had arrived the instructor had actually turned up around 20 minutes late. My daughter was extremely upset about being left alone in the dark and she was in tears, the instuctor could clearly see this but still tried to get her to take the lesson. We refused the lesson and came home. We then cancelled the remaining lessons we had paid for up front but the instructor has withheld the cost of the lesson which he turned up late for due to the fact we refused for her to drive in her distressed state. (Is it actually legal for a lesson to take place with a clearly distressed child??). We have raised a complaint to Bill Plant they will not refund the missing payment. So think carefully before spending your money with them.
10 mars 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you for taking the time to share your concerns, Paul.
We are very sorry to read about your daughter’s distressing experience. The welfare, safety, and wellbeing of all our learners — particularly young learners — is extremely important to us, and the situation you have described is understandably upsetting.
Punctuality and clear communication are expectations we place on all instructors, and we are concerned by what you have outlined regarding lateness, the change of pickup location, and your daughter being left waiting and distressed. Any learner who is visibly upset or uncomfortable should never feel pressured to continue with a lesson, and we are sorry that this situation escalated as it did.
With regard to refunds, all payments and cancellations are handled in line with our published terms and conditions. However, we recognise that circumstances such as those described warrant careful review, and these matters cannot be resolved fairly within a public forum.
As you have already raised this with our team, we would encourage continued direct communication so the full timeline, communications, and decision-making can be reviewed properly and impartially. This allows us to investigate instructor conduct and the refund outcome thoroughly and take any appropriate action.
Thank you for bringing this matter to our attention.
Kind regards,
The Bill Plant Team
Bill Plant Driving School
My Instructor was Danielle as I was learning in the Swindon area. Passed my test last week and have a lot to thank her for and made the experience of learning very enjoyable and a relaxed environment. Would highly recommend to anyone else looking to learn.
8 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you for your lovely review, Sam — and congratulations on passing your driving test! 🎉🚗
We’re so pleased to hear that you had such a positive experience learning with Danielle in the Swindon area. Creating a relaxed, enjoyable learning environment while building confidence is exactly what we aim for, and it’s great to know that Danielle helped make your learning journey both successful and enjoyable.
Danielle is a real credit to the Bill Plant Team, and your recommendation will mean a lot to others looking to start learning to drive.
Thank you for choosing Bill Plant Driving School, and we wish you many safe and happy journeys ahead!
Kind regards,
The Bill Plant Team 🚙
Could not recommend Abby more!
So happy to have passed today at Atherton after having Abby as my instructor, I couldn’t recommend her anymore if I tried, lessons were so much fun and so informative, she was always calm and built my confidence massively, I couldn’t have asked for a better instructor!
20 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you so much for your lovely review, Olivia — and huge congratulations on passing your driving test at Atherton! 🎉🚗
We’re absolutely delighted to hear how much you enjoyed your lessons with Abby. Making learning both fun and informative, while staying calm and building confidence, is exactly what we aim for, and it’s fantastic to know how much of a difference Abby made to your journey.
Abby is a real credit to the Bill Plant Team, and your recommendation will mean a great deal to learners looking for a supportive and confidence‑boosting instructor.
Thank you for choosing Bill Plant Driving School, and we wish you many safe, confident, and happy miles ahead!
Kind regards,
The Bill Plant Team 🚙
My driving instructor Adam was a very…
My driving instructor Adam was a very relaxed and skillful teacher. Helped me feel confident when learning and was able to pass first time because of this
20 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you for your great review, Aaron — and congratulations on passing your driving test first time! 🎉🚗
We’re really pleased to hear that Adam’s relaxed and skillful teaching style helped you feel confident while learning. Building confidence is such an important part of becoming a safe driver, and it’s fantastic to know that his approach played a key role in your success.
Adam is a real credit to the Bill Plant Team, and your feedback will be appreciated by both him and future learners.
Thank you for choosing Bill Plant Driving School, and we wish you many safe and enjoyable journeys ahead!
Kind regards,
The Bill Plant Team 🚙
Lovely instructor
A massive thank you to Shashidhar ChittiReddy who helped me pass first time today at cheetham hill test centre. He was very patient and understanding with me throughout my lessons and would 100% recommend ! Amazing guidance and really helps you understand what needs to be done. Lovely teacher, Thank you !
20 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you so much for your lovely review, Karris — and huge congratulations on passing your driving test first time at Cheetham Hill! 🎉🚗
We’re delighted to hear about your positive experience with Shashidhar. His patience, understanding, and clear guidance throughout your lessons are exactly what we aim to provide, and it’s wonderful to know that he helped you feel confident in understanding what was needed to succeed.
Shashidhar is a real credit to the Bill Plant Team, and your recommendation will mean a lot to learners looking for supportive and effective instruction.
Thank you for choosing Bill Plant Driving School, and we wish you many safe and happy journeys ahead!
Kind regards,
The Bill Plant Team 🚙
My name is Stanley
My name is Stanley , I have just passed my test today, my instructor Theresa Weller where do I even start what an absolute gem of a human being not just an instructor if anyone in west whickham Bromley area don’t even bother with anyone else other than Theresa Weller, and this isn’t a normal review on making her look good for the moment she really is an amazing instructor !
20 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you so much for your incredible review, Stanley — and huge congratulations on passing your driving test! 🎉🚗
Your words about Theresa truly mean a lot to us. We’re absolutely delighted to hear just how positive your experience was and how supported and confident she made you feel throughout your lessons. Theresa’s commitment to her pupils goes far beyond teaching the basics, and it’s wonderful to see her recognised as not just a fantastic instructor but a genuinely caring person too.
Theresa is a real asset to the Bill Plant Team, and recommendations like yours speak volumes about the impact she has on learners in the West Wickham and Bromley area.
Thank you for choosing Bill Plant Driving School, and we wish you many safe, confident, and enjoyable miles ahead!
Kind regards,
The Bill Plant Team 🚙
Avoid at all costs scam you out of your money and don't care
Enquired about a training course to become a driving instructor they didn't tell me until they took my money that it was a business to business contract and there was no cooling down period.
There's minimum support to help you also you have additional expenses like all the dvsa teats etc which mounts up when emailing and contacting them they just try to shit you down then threaten to cancel the course if you don't do it by their timescales
20 avril 2026
Avis spontané
First time pass
I've just finished having lessons with Bill Plant driving school in Kendal Cumbria. My instructor Andy Jennings was first class from the get go and made me feel very comfortable and confident in driving. He was really easy going and patient and gave clear instructions and tips on how to drive and perform manoeuvres. With Andy's brilliant teaching skills I managed to pass first time! I would highly recommend him as an instructor! Thank you so much Andy!!
17 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you very much for your fantastic review, Scott — and huge congratulations on passing your driving test first time! 🎉🚗
We’re delighted to hear about your experience with Andy and that he helped you feel comfortable and confident from the very start. His easy‑going, patient manner and clear guidance on driving and manoeuvres are exactly what we aim to provide, and it’s great to hear how much of a difference this made to your learning.
Andy is a real credit to the Bill Plant Team, and your recommendation will mean a lot to others looking for a supportive and effective instructor.
Thank you for choosing Bill Plant Driving School, and we wish you many safe and enjoyable miles ahead!
Kind regards,
The Bill Plant Team 🚙
Recommend Mandy for anxious drivers!
A big thank you to Mandy Matley who made me feel comfortable straight away and was so calm and patient with me despite my nerves. I 100% recommend for anyone who is anxious to start learning!
15 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you so much for your kind review, Katie — and a huge well done on starting your driving journey! 🚗😊
We’re delighted to hear that Mandy made you feel comfortable straight away and supported you so calmly and patiently, especially while dealing with nerves. Helping anxious learners feel at ease and confident from the very beginning is something we pride ourselves on, and it’s lovely to hear that Mandy delivered exactly that.
Mandy is a real credit to the Bill Plant Team, and your recommendation will mean a great deal to others who may be feeling anxious about starting their lessons.
Thank you for choosing Bill Plant, and we wish you every success as you continue learning to drive!
Kind regards,
The Bill Plant Team 🚙
Matthew was an excellent instructor
Matthew was an excellent instructor. He was very calm, informative, and encouraging in a way my previous teachers had not been and I passed my test on the first attempt thanks to his guidance!
16 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you for your lovely review, Leo — and congratulations on passing your driving test first time! 🎉🚗
We’re so pleased to hear that Matthew was such a positive influence on your learning experience. His calm, informative, and encouraging approach is exactly what we strive for, and it’s fantastic to know that this made such a difference compared to your previous lessons.
Matthew is a real credit to the Bill Plant team, and feedback like yours shows the impact supportive, confidence‑building instruction can have on success. First‑time passes are always something to celebrate!
Thank you for choosing Bill Plant, and we wish you many safe and happy journeys ahead.
Kind regards,
The Bill Plant Team 🚙
A big thank you to Emma Jack❤️
I recently passed my driving test first time and genuinely couldn’t be any happier with how my driving lessons with Emma Jack have gone! Emma is a patient, kind, non-judgemental and professional instructor, always taking into account how you are feeling on that day. I am quite an anxious person when it comes to learning new things, but every lesson I felt safe and listened to, and always felt that everything was explained to me in a way that really helped me to understand. I couldn’t sing her praises any higher - thank you Emma🚙❤️
- Ali x
16 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you so much for your lovely review, Ali — and congratulations on passing your driving test first time! 🎉🚗
We’re absolutely delighted to hear how positive your experience was with Emma. She will be thrilled to know that her patience, kindness, and supportive approach helped you feel safe, listened to, and confident throughout your lessons, especially as an anxious learner.
Creating a calm, understanding learning environment is something we really value, and it’s wonderful to hear that Emma delivered exactly that for you. Thank you for taking the time to share your experience and for recommending her so highly.
Wishing you many safe and happy journeys ahead — enjoy your independence on the road! 😊
Kind regards,
The Bill Plant Team
REALLY BAD DRIVING SCHOOL!
If I could give this driving school a -5, I would without hesitation. I strongly advise others to avoid them.
The instructors representing this company behave in a way that feels dishonest and unprofessional, and customer service was dismissive and completely unhelpful when I raised concerns.
My instructor was intimidating, which made every lesson unnecessarily stressful and uncomfortable. No student should be made to feel anxious behind the wheel due to the behaviour of their instructor.
When I requested a refund, I received less than half of what I paid. This was justified with so-called “cancellations” that were never confirmed or agreed to in writing, which is completely unacceptable.
Overall, this experience felt exploitative and poorly handled from start to finish. I would strongly recommend choosing a more reputable and transparent driving school.
12 février 2026
Avis spontané
Réponse : Bill Plant Driving School
Thank you for sharing your feedback, Jordan.
We are genuinely sorry to hear that your experience did not meet your expectations. We take any concerns about instructor conduct and customer service very seriously, as creating a professional, supportive, and safe learning environment is a priority for us.
We are particularly concerned by your comments regarding feeling intimidated during lessons and the stress this caused. This is not the experience we aim to provide, and we would want the opportunity to look into this properly. Likewise, concerns around refunds and cancellations are matters we handle in line with our published terms, and we recognise how frustrating it can feel if expectations are not aligned.
As reviews allow only limited detail, we would encourage you to contact us directly so we can review the full context of your lessons, communications, and refund calculation. This enables us to investigate thoroughly and respond fairly, rather than discussing individual circumstances publicly.
Please reach out to us at customerservices@billplant.co.uk, quoting your name and lesson details, and we will be happy to look into this further.
Thank you for bringing your concerns to our attention.
Kind regards,
The Bill Plant Team
Dangerous Instructor
My partner’s former instructor, John Skilbeck, does not know how to drive:
1. John was teaching to indicate two junctions away, making other drivers believe they could pull out of the closest junction
2. He was teaching the wrong method of reverse-bay-parking, and upon him realising he had been teaching the wrong method he tried to disguise the new method under it being a better way / the original method is not wrong. However, the new method was still not correct in that he told her to feel when to turn and did not give direction such as the back wheel being halfway on the next bay at the point of turn
3. John was reluctant to teach the emergency stop: I had to have my partner request being taught this; he said that it is something she will not need, but he taught the emergency stop and he taught it wrong: it was taught as having to press both the brake and clutch together from the start, instead of applying the clutch just before coming to a stop
4. John didn’t correct hands crossing the 12 o clock position
5. He told my partner that it is okay to cut across a roundabout, instead of keeping to the correct lane
6. John did not know how to reverse around a corner
My partner asked how many students he had passed, and John said one student but I believe he likely would not have had any students pass.
On top of the extremely poor tuition, John often had his hands down his boxer shorts and he kept his legs spread to the point my partner could not change into first gear.
My partner stayed with him due to the test being close, but in the end he cancelled with her after insisting to be taught the emergency stop. She was relying on me to correct his mistakes so that she may have a chance of passing.
16 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Hi MJ,
Thank you for taking the time to leave this review.
We are very concerned to read the issues you’ve raised regarding your partner’s experience, particularly around the quality of tuition and the conduct described. These matters are taken extremely seriously.
All of our instructors are expected to teach strictly in line with DVSA standards and to maintain professional behaviour at all times. Any suggestion that instruction was unsafe, incorrect, or that conduct was inappropriate falls well below the standards we require and expect.
Because this review raises several significant allegations, we would strongly encourage your partner to contact us directly so we can investigate this thoroughly and fairly. This allows us to review lesson records, speak with the instructor involved, and take appropriate action where necessary.
Please contact us at customerservices@billplant.co.uk with your partner’s name and lesson details so we can follow this up as a priority.
We are sorry to hear about this experience and appreciate you bringing these concerns to our attention.
Kind regards,
The Bill Plant Team
Jason Willis
Want to say a huge thank you and well done to Jason Willis for the skill, expertise and patience he has shown in teaching my son to drive.
Jason's adaptability and willingness to go that extra mile for his pupils really helps put them at ease as they are learning with him. Thank you
17 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Hi Jason,
Thank you so much for taking the time to leave such a kind and thoughtful review.
We’re delighted to hear about your son’s experience learning to drive with Jason Willis. His skill, patience, and adaptability are qualities we value highly, and it’s great to know that his willingness to go the extra mile helped put your son at ease throughout his lessons.
Thank you again for your lovely feedback — we’ll be sure to pass your words on to Jason. Wishing your son many safe and confident miles ahead. 🚗✨
Kind regards,
The Bill Plant Team
Haider from bury was very helpful and…
Haider from bury was very helpful and helped me pass test.
17 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Hi Marcelina,
Thank you for your review and congratulations on passing your test! 🎉
We’re delighted to hear that Haider in Bury was so helpful and supported you in achieving your pass. We’ll be sure to pass your kind feedback on to him.
Wishing you many safe and confident miles ahead. 🚗
Kind regards,
The Bill Plant Team
A great driving instructor for Sevenoaks
I’m so pleased that we found Stewart in Sevenoaks to teach my son. He has just passed first time after only a few months of lessons. He had no prior experience and Stewart instilled confidence and motivation in him from the very first lesson. I cannot fault him or Bill Plant at all. Great resources, flexibility and value. Stewart has been very patient and supportive and I wouldn’t hesitate to recommend him. I look forward to him teaching my daughter once she is ready.
17 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Hi J Betts,
Thank you so much for taking the time to share such a lovely review. We’re delighted to hear about your son’s fantastic achievement in passing first time after just a few months of lessons — a brilliant result! 🎉
It’s wonderful to know that Stewart in Sevenoaks was able to build your son’s confidence and motivation from the very first lesson, especially with no prior driving experience. We’re also pleased to hear that you found our resources, flexibility, and value met your expectations.
Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Stewart. We look forward to welcoming your daughter when she’s ready to begin her driving journey. 🚗✨
Kind regards,
The Bill Plant Team
Very good instructor for Leeds
Very good instructor for Leeds, Bradford area. Mohammmed Bashir explains concepts very well and very patient and friendly too. Would highly recommend.
17 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Hi Dev,
Thank you for your great review and for recommending Bill Plant Driving School in the Leeds and Bradford area.
We’re delighted to hear about your positive experience with Mohammed Bashir and that you found his explanations clear, along with his patient and friendly approach. Helping learners feel confident and supported is exactly what we aim for.
Thank you for your recommendation — we’ll be sure to pass your kind feedback on to Mohammed. Wishing you all the very best for safe and confident driving ahead. 🚗
Kind regards,
The Bill Plant Team
It was a great experience with Mr Mutayyab Ali
I passed my test at Atherton Test Centre.It was a great experience with Mr Mutayyab Ali. He worked extremely hard covering from the very basics to being a confident driver on the roads. He was patient & collected through out all my lessons, had a very well-structured approach, well aware of the driving test itself and how to pass it easily with great tips and tricks. I attempted my practical test very late so my first attempt was also my last attempt and It wouldnt have been possible without his efforts and hard work.
Many Thanks
3 novembre 2025
Avis spontané
Réponse : Bill Plant Driving School
Hi ZM,
Thank you so much for taking the time to share your experience, and congratulations on passing your test at Atherton Test Centre! 🎉
We’re delighted to hear about your journey with Mutayyab Ali and how his structured, patient approach helped take you from the very basics to becoming a confident driver. It’s great to know his clear guidance, test knowledge, and practical tips made such a positive difference, especially with this being your final attempt.
Your kind words and appreciation mean a lot to us, and we’ll be sure to pass your feedback on to Mutayyab — he’ll be very proud to read it. Wishing you many safe and confident miles ahead. 🚗✨
Kind regards,
The Bill Plant Team
I really did give up on my driving…
I really did give up on my driving licence until I found Josh who via Bill plant was my instructor, what a privilege it has been to have him boost my morale drive up my confidence and restore my road agility, with only a few refresher lessons, his brilliant guidance has enabled my success and I owe it to Josh Winstanley, he is truly an asset to Bill plant and with him good word of mouth can surely keep the reputation of Bill plant steady. Thank you Josh, brilliant Guru and what a joy it was to ride with you.
Remarkable young guy with great maturity and simply so calm composed and reassuring to people with low confidence.
6 avril 2026
Avis spontané
Réponse : Bill Plant Driving School
Hi Noel,
Thank you so much for taking the time to leave such a thoughtful and uplifting review.
We’re absolutely delighted to hear how Josh Winstanley supported you on your driving journey and helped rebuild your confidence and road skills. It’s wonderful to know that his calm, reassuring manner and clear guidance made such a positive difference for you, especially with just a few refresher lessons.
Your kind words about Josh being an asset to Bill Plant Driving School truly mean a lot to us, and we’ll be sure to pass this fantastic feedback on to him — we know he’ll be incredibly proud to read it.
Wishing you many safe, confident, and enjoyable miles ahead. 🚗✨
Kind regards,
The Bill Plant Team
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