I initially went on this site looking for a black diamond engagement ring, and I found so much more. “This place has everything!” The most creative and detailed designs I have ever seen. Personally lo... Voir plus
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So, first off, the product was incredible! The presentation was incredible! My now fiance was blown away by the little box and how much the ring glittered, no matter how bright or dim the lighting was... Voir plus
The first order took months, finally got and horrible quality, engraving was so poorly done and was not legible.. contacted them they said to send the order back.. I sent the entire set back for repla... Voir plus
Fantastically crafted, I was expecting the 2 crows on the ring but to be honest when it came in with one crow and a black rose it was wayyyyy better than expected. I appreciate the emails of the proce... Voir plus
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 5 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Cheap, not worth the price
Received the ring, loved it. Yes i understand is not top dollar. However at least a well finish item while it last would of been helpful. Received a ring all chipped.
And the color not silver as shown in the picture.
Black diamond earrings
Black diamond earrings
Got my wife a pair of black diamond earrings for Christmas, i joked with her they look so good im gonna get my ears pierced lol
THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM. ALONG WITH EVANI JEWELRY.
I ordered a ring from them on 1/15/2026. After what seemed to be a nice response that they couldn’t make customizations because of how the ring was made and stones are set (which I thought was odd as I have never heard of a jeweler say something couldn’t be customized), I took it at face value and said ok, move forward with the standard ring shown. On 2/3 I received a notice that the ring was ready to ship and a label created with UPS. A week went by and still the same status. I ordered on the Evani Jewelry website and emails back and forth came from them. When inquiring about why the status is still in label created, they said “it wasn’t them and that Black Diamonds New York” was who is handling. Worst is this was said when chatting using their website chat function. So the run around begins. Then I ask the Black Diamonds team about the shipment and they say it has been sent from Japan/HK via DHL but no tracking number given. When I ask for the tracking number I’m ghosted.
I called DHL on 2/11 and they have no record of any shipment. Going back to UPS and talking with their rep, they say they don’t have the package either. So now my wedding is coming up and have no ring and zero response from either entities leading me to believe this is a total scam. I have made many friendly attempts to ask to speak to a human about the issue and all crickets.
So first stop is this review. This will be the first of many actions taken if no resolution is offered and quickly.
Delays and More Delays in Processing Order
Alexanderite solitare ring size 6 ordered from their website on January 19, 2026. This was not a custom order ... size 6 was one of the size options on their website. I have received numerous emails from them with "updates" on my order and, today, February 10, 2026, received email that there was a problem with my ring, it was going back to production to correct, etc. etc., and gave me three options. I chose to cancel the order and get a full refund. This company is bogus and more than likely a scam.
Their jewelry is beautiful in person
Their jewelry is beautiful in person. I have purchased 3 pieces from them and each is stunning.
DO NOT DO BUSINESS WITH THEM
Literally the worst company ever smh I have been fighting this dispute with them since Nov. 2025 smh it’s the new year and they won’t even respond back smh they never answer the phone smh they don’t respond back to emails within there 48 hours like they say smh just the worst family business in America to be honest smh I have never had this happen to me ever smh this company should be investigated!! DO NOT DO BUSINESS WITH THEM EVER!!

Réponse de blackdiamondsnewyork.com
This wrap around band is simply…
This wrap around band is simply beautiful. I was worried it was going to be too much, but it is just stunning. The sparkle, the weight, the stones and craftmanship are outstanding. I have received so many compliments on it paired with my engagement ring that I can't help but smile. I was told, its never too much! Go for it, you won't be disappointed.
They by far exceeded my expectations…
They by far exceeded my expectations from the packaging to the quality and craftsmanship of the pieces I recently purchased
TOTAL FRUSTRATION
It is so frustrating to have to write a bad review about a company's lack of customer service standards and this is the first (and maybe ONLY) time that my Fiance' and I have ordered from this place. The order was placed on 9.13.2025 and still hasn't been shipped out. I emailed several times and recieved the "cookie cutter" reply that the ring is being made. I did receive an email on 9.27.2025 stating the ring was in the "Polishing" stage and would ship out very soon." . Nothing has been shipped to date and they are no longer responding to my email requesting for details on shipping as I live in a very large apartment complex and need to know when & how they are planning to ship it. Still the same "Cookie cutter" reply was sent. I then received a follow-up email advising that the ring was supposed to be shipping on 10.15.2025. There hasn't been any updates since then and now they aren't answerng at all. I would like to be able to actually speak with a human being so I can be 100% positive that my ring will come in with no issues. Can someone please contact me so we can go over the details and lock down a shipping date & arrival date.
Buy your special piece today.
Buy my special piece of jewelry from Black Diamonds New York has been a truly emotional experience,every cut was precise and fits perfectly,I will be a customer for life and for all your jewelry and holiday need check them out and you can thank me later 🙂
Free gift
I had purchased a necklace from Black Diamonds New York and left a review. The owner reached out to me to review at other sites and would then send me a free gift - which he (or at least Black Diamonds New York) did. I was sent a beautiful gold oval bangle bracelet. It says "My Ride or Die" with crystals in gold. I would love to wear it, but I cannot wear it. I don't know why someone would choose a bracelet for someone that they knew nothing about - like wrist size. A necklace would have made more sense when you know nothing about the recipient. That said, I'm not ungrateful. I do appreciate it, and it is very pretty. I'm sure the artisan spent a lot of time on this piece making it spectacular and I would love to show off their work. It's also packaged beautifully as Black Diamonds New York does.
Coffin cut ring
Coffin cut ring
The till death do us part coffin cutting, is so beautiful and unique. My fiance gets comments on it all the time and gets asked where she got it. Your company gets lots of referrals from us. Thanks for the beautiful rings and our bonds with them .
An ABSOLUTE BEAUTY!!!!
Took a while for the ring to finally get delivered, but when it arrived it was an ABSOLUTE BEAUTY!!!!
It really did exceed my expectations.
The red diamond sparkles with noisome…
The red diamond sparkles with noisome on the sides. It is unique and dynamic besides being well made. I will be ordering again because the settings and quality of work has created a beautiful piece of jewelry. Thank you Black Diamond. BJR
Wedding Ring
Wedding Ring
My husband surprised me with a new ring. She is beautiful, the only reason I am giving it 4 out of 5 is because you can barely see the skulls. Other than that it is so beautiful.
100/10 Absolutely recommend
My husband ordered my wedding ring and band from here. I just got it last week when we got married and it is perfect. Absolutely perfect. It is stunning and fits just perfect! Thank you so so much, I will wear it until it breaks off my finger
I am not sure about the other reviews…
I am not sure about the other reviews here but I couldn't be happier with the engagement ring I purchased from Black Diamonds New York. From the moment I placed the order, the experience was exceptional. The quality of the ring is absolutely breathtaking. The craftsmanship is flawless, and the diamond sparkles with an unparalleled brilliance. It's truly a piece of art that I'll cherish forever. What also impressed me was the speed of shipping. I was expecting a bit of a wait based on reviews I've read, but the ring arrived incredibly fast, securely packaged, and beautifully presented. The entire process took 4 days. This made the whole proposal planning so much smoother. We are going overseas in a few days and I am ecstatic I will be traveling with this beautiful ring. They truly delivers on its promise of timeless elegance and impeccable service. Highly, highly recommend!
My husband got me the most beautiful…
My husband got me the most beautiful ring for our Anniversary. I very grateful for it. And thank you so much for making a beautiful Gorgeous ring . I will be definitely telling my family and friends to purchase from you guys. I get so much compliments from it . I cant stop looking at it . I will be definitely buying again real soon . Thanks Again Michelle Garcia
I purchased a men's 3-carat diamond…
I purchased a men's 3-carat diamond ring from Black Diamond in New York at an incredible price and have been delighted with the quality of the ring, especially the quality of the diamond. The diamond is lab-grown, so I was able to get this incredible price and have been surprised at how beautiful and lustrous it is. I will definitely purchase from them again and recommend that everyone do the same.
Review Photo
My wife loves the way it shines in the…
My wife loves the way it shines in the sunlight, it’s such a beautiful stone
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