I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price a... Voir plus
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Lisez les avis des autres
Sorting out the price took a bit of back-and-forth, but the Boost team made sure to get everything resolved professionally before the weekend. Once we agreed on the final offer, the payment was trans... Voir plus
Ive been let down by companies before but Boost have been amazing, zaid has been amazing. Very quick service and explained the slightly lower value and I agreed it, and its in account same day- e... Voir plus
Approach with caution. They are rogue cowboys and have no intention of honouring the quote. Total disgrace of a company and I wish i read trustpilot prior to sending my device. They purposely provi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Boost Gadgets is a family run business, selling high quality new and used mobile phones at a great price.
Coordonnées de contact
Royaume-Uni
- boostgadgets.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 19 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great service from Boost Gadgets
Great service from Boost Gadgets. I sent them my old broken phone, and the whole process was quick, easy, and hassle-free. Communication was good, and I received payment promptly. I’d definitely use them again and recommend them to anyone looking to sell an old device.
Easy to use company
Very easy packaging instructions. Good communication via email. Payment received same day. Straightforward negotiation price.
Very fast the had my phone on Monday…
Very fast the had my phone on Monday was payed out on Tuesday
Service
AVOID SELLING TO THIS COMPANY!!
I believed selling to this company would be smooth and easy, however when selling the item I had to bargain with them for 2 days straight, although I expected I would be offered the price I seen when selling, I later get an email saying my item is revalued, and they kept giving reason to why it’s need to be revalued. They said excuse such as wasn’t in the apple box etc which wasn’t stated anywhere when selling.
I was falsely offered a price originally which I ended getting significantly lower, if that was the case I would have never sent off.
PLEASE AVOID AND SELL SOMEWHERE THATS MORE TRUSTED and will give u at least a similar price to what was officially offered.
More tha n helpful .kept me updated…
More tha n helpful .kept me updated bout my order .polite member off staff .good fair price .quick delivery .would recommemd and defanilty use these people agaim
Fantastic company
Well I can only say what a fantastic company!
I chose to use Boostgadgets and I’m glad I did from start to finish the whole process has been so easy and well explained. The money was paid the very same day and I even got more money than I thought I would for a device that was broken. I dealt with someone called Katie who was very helpful and her customer service has been fantastic. I would use Boostgadgets for anything else in the future and also highly recommend
Friendly emails about phone that I sent…
Friendly emails about phone that I sent in didn’t get full price was supposed to get but just waiting on the funds and person was nice enough
Please avoid you will loose your money
The company said my phone was a certain value based on brand-new condition boxed and sealed. When they got it they then said it was a risk to take a new phone in case it was blocked and revised the offer by £200 less when I said no, they refused to return my phone. They then sent me up an offer an additional £5 if I agree quickly to sell it, please avoid these people. They con artists
Very helpful & prompt customer service
Very helpful & prompt customer service
Kept me informed with any questions I had
Do not trust
Do not trust their service, we had agreed £905 for a brand new iPhone 17 Pro Max 256gb with box still sealed from Argos, after they received the phone then come back saying they can offer £600 for a BRAND NEW phone.
After arguing them and threatening to go to the police they said if I leave a positive review then they will pay my money so I agreed to do that to get my money but now I have received it I’m changing my review to the truth.
I wish I had read the reviews before…
I wish I had read the reviews before sending my device to Boost. I have sent in my iPhone 14 Pro Max which was advertised as £282 under a broken category. The phone is fully functional, however, has a large crack on the back that does not affect the devices operation.
I was asked for proof that I have paid the phone off, which is difficult when the phone was purchased in 2023. Since then, I have changed bank account and it was bought through Argos buy now pay later, which has changed over to Argos Pay, and now my previous transactions/payment history are obsolete. I was able to provide an old statement from 2025 which showed a small balance (unrelated to the phone) and my now current balance after recently buying a new phone to replace the iPhone 14 Pro Max. Adding the figures together clearly shows that the new balance had been cleared and reached £0.00, as the new total reflects the order amount for the new phone. All of which I have provided evidence for.
I was also told that the phone isn't under warranty so they can't complete repairs through apple. This doesn't make sense to me, I have selected that the phone is broken, which is in accordance with their specification listed on their website. The phone is already discounted due to the broken category, why are you taking the price even lower to £150?
I have had correspondence back that the gentleman will speak to his boss for a revised quote, however, I am not hopeful of this outcome due to the bad reviews as this appears to be a common theme.
I am unhappy about this service as it is very misleading. I have asked for the return of my device, and was then offered £160 instead for instant payment. Now I have been asked for a price that I will be happy with to try and match. This is completely unacceptable and comes across as manipulation tactics.
I will leave this genuine review here until I get the £282 as initially stated, or my device back in my possession. Either option will be a suitable resolution.
Great service
Great service, reduced but fair price offered as my device had a defect.
Con men
Con men. Sent a brand new phone, boxed and sealed and when received they reduced the offer from £522 to £320 saying they are taking a risk with phones in case they get blocked. One man band fronting as business. Asked for the phone back and refused to send it back and offered £5 more than revised offer. Contacting the police as this is fraud
Great service and payment received immediately
Great service and payment received before the end of the day. The price that was agreed was the payment I received. I sold my brand new iPhone 17 max pro. I dealt with Pav who was helpful and got the process done very quickly. I will be sure to using you again if needed in future
My experience with BoostGadgets
Good communication with Zaid Rhyman.
Revised the initial offer and the payout was received the same day. Despite my worries, Zaid was very reassuring.
I recommend BoostGadgets and will be using them to sell future devices.
DPD collection was efficient as always too.
I use their service for changing my…
I use their service for changing my Phone I use their service for selling my Old phone they gave me best price. In future I will use again I hope
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