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Lisez les avis des autres

Noté 5 sur 5 étoiles

I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price a... Voir plus

Noté 5 sur 5 étoiles

Sorting out the price took a bit of back-and-forth, but the Boost team made sure to get everything resolved professionally before the weekend. Once we agreed on the final offer, the payment was trans... Voir plus

Noté 5 sur 5 étoiles

Ive been let down by companies before but Boost have been amazing, zaid has been amazing. Very quick service and explained the slightly lower value and I agreed it, and its in account same day- e... Voir plus

Noté 1 sur 5 étoiles

Approach with caution. They are rogue cowboys and have no intention of honouring the quote. Total disgrace of a company and I wish i read trustpilot prior to sending my device. They purposely provi... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Écrit par l'entreprise

Boost Gadgets is a family run business, selling high quality new and used mobile phones at a great price.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

717 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 19 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(717)

409 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great selling experience

Great selling experience, didn't have to stress from giving my phone to them, to receiving my money, great service all round, great communication, will definitely be recommending and also using them again.

11 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Great service

Below is the review that I was forced to write in order to get payment

This company bought my phone but refused to send my payout until I provided a 5-star review. This is review extortion. Once paid, I updated this to reflect the true, illegal nature of their business practices."

Great service! Payment made very quickly. Highly recommend

11 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Good company

Good company , gave a little bit less of the offer but that’s because I put the wrong type of the iPad down . Just takes a while to get money from them , might use them again in the future

10 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

1/5 — Absolutely infuriating: lowball offers, stalling tactics, and a “take it or leave it” ultimatum

I sent my phone in for trade-in and was given an insulting sequence of offers: £70, then £130, then £140 — I declined all three. After my third decline, they went silent for a full week before responding. They then came back with £150, £160, and finally £170, with zero explanation for the jump. It felt like a deliberate tactic to wear me down.

When payment was promised as “instant,” that took several more hours too. They also told me returning my device wasn’t an option — my only choice was to accept £170. That’s not a trade-in service, that’s coercion.

To top it off, they offered me £5 to leave a review. After all this, I have email receipts for every step — the declines, the delays, and the bribe.

I’ll be filing a complaint with the relevant consumer bodies, and reporting this to Compare and Recycle, who list them as a reseller. Avoid.

7 juillet 2026
Avis spontané
Noté 3 sur 5 étoiles

I was originally quoted £905 for my…

I was originally quoted £905 for my brand new, sealed iPhone 17 Pro Max. However, because it was an upgrade/contract phone that wasn’t actually needed, the offer was reduced to £550, which was a significant drop and quite disappointing. As I didn’t want the hassle or delay of having the phone returned, I reluctantly accepted the revised offer. On the positive side, communication was quick throughout the process, and once agreed, the funds were transferred promptly. Overall, a mixed experience.

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Simple process

Simple process.
Received lower amount than quoted however was given detailed explanation as to why.
Funds received quickly.

9 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Bargaining Gadget

Bargaining Gadget

This is my experience with them, as it was my first time using their services to sell my phone. I had a device, a 17 Pro, bought from Very brand new, sealed, and got a quote from Compare and Recycle, but I decided to go to their website directly and got a higher-value quote. I filled out my details for the quote but got no email or an order number. Apparently, “your name” is the order number, but I thought I'd still give it a go because of the quoted value I was getting, higher than anywhere else, plus I called them to confirm.

Long story short, they got my device and started bargaining with me, telling me they can’t provide the quoted price because the invoice does not have the IMEI number on it, making excuses and trying to lower the quoted price. Very, or any other seller who ships the product directly from the manufacturer, does not provide the IMEI number on the invoice.

I had sold a product from Very to Vendi and had no issue providing them with the same invoice and id but Boost Gadget wanted to bargain and lower the price.

From £860 to £750

Here’s the pro, though: they transferred the money immediately once they got the bargained price.

Choose them at your own will.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Boost gadgets- zaid excellent service

Ive been let down by companies before but Boost have been amazing, zaid has been amazing.

Very quick service and explained the slightly lower value and I agreed it, and its in account same day- excellent.

Give boostgadgets a go, unlike the hassle I'm currently having, quick excelllent service- and will use again.

7 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Excellent customer service

Excellent customer service, fast and easy process. Having to prove purchase wasn't easy as most of us buy from market place which isn't invoiced. Did not receive quoted price due to battery fault, but reading reviews that seems the same for all phones

6 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful experience throughout

Awful experience throughout

Communication was terrible and took over a week to get sorted. I had to constantly chase them. I've recycled phones in the past and it's normally a quick and simple process but this was far from it. I was lured in with a higher amount which was drastically reduced even though I said it was broken. In future I'll stick to mazuma mobile.

If you get a choice use a different company because it will save you time effort and you won't be utterly frustrated.

Also I don't want to even give one star because they don't deserve that

And to top it off there have emailed me to say they will send me £5 to change my stars to 3 stars. Not a chance that will happen

After reading other reviews a lot have had the same experience

Shocking customer service and very amateur company

They lure you in with a big price then send you an insulting offer

All I can say is stay away and don't use

6 juillet 2026
Avis spontané

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