I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price a... Voir plus
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Sorting out the price took a bit of back-and-forth, but the Boost team made sure to get everything resolved professionally before the weekend. Once we agreed on the final offer, the payment was trans... Voir plus
Ive been let down by companies before but Boost have been amazing, zaid has been amazing. Very quick service and explained the slightly lower value and I agreed it, and its in account same day- e... Voir plus
Approach with caution. They are rogue cowboys and have no intention of honouring the quote. Total disgrace of a company and I wish i read trustpilot prior to sending my device. They purposely provi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Boost Gadgets is a family run business, selling high quality new and used mobile phones at a great price.
Coordonnées de contact
Royaume-Uni
- boostgadgets.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 19 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very quick service and friendly…
Very quick service and friendly customer support. Would recommend and use again
Quick and easy despatch via Royal…
Quick and easy despatch via Royal Mail. Accepted less than the initial offer, which was fine. Prompt payment. No problems here.
Great selling experience
Great selling experience, didn't have to stress from giving my phone to them, to receiving my money, great service all round, great communication, will definitely be recommending and also using them again.
Great service
Below is the review that I was forced to write in order to get payment
This company bought my phone but refused to send my payout until I provided a 5-star review. This is review extortion. Once paid, I updated this to reflect the true, illegal nature of their business practices."
Great service! Payment made very quickly. Highly recommend
Good company
Good company , gave a little bit less of the offer but that’s because I put the wrong type of the iPad down . Just takes a while to get money from them , might use them again in the future
Easy to deal with
Easy to deal with, good prices on tech and great communication. Will be using again.
Very good service
Very good service, prompt with replies and answering queries. Highly recommended.
Amazing and quick customer service
Amazing and quick customer service. Phone was revalued at different price due to reasons but was fair and honest. Thank you guys
1/5 — Absolutely infuriating: lowball offers, stalling tactics, and a “take it or leave it” ultimatum
I sent my phone in for trade-in and was given an insulting sequence of offers: £70, then £130, then £140 — I declined all three. After my third decline, they went silent for a full week before responding. They then came back with £150, £160, and finally £170, with zero explanation for the jump. It felt like a deliberate tactic to wear me down.
When payment was promised as “instant,” that took several more hours too. They also told me returning my device wasn’t an option — my only choice was to accept £170. That’s not a trade-in service, that’s coercion.
To top it off, they offered me £5 to leave a review. After all this, I have email receipts for every step — the declines, the delays, and the bribe.
I’ll be filing a complaint with the relevant consumer bodies, and reporting this to Compare and Recycle, who list them as a reseller. Avoid.
I was originally quoted £905 for my…
I was originally quoted £905 for my brand new, sealed iPhone 17 Pro Max. However, because it was an upgrade/contract phone that wasn’t actually needed, the offer was reduced to £550, which was a significant drop and quite disappointing. As I didn’t want the hassle or delay of having the phone returned, I reluctantly accepted the revised offer. On the positive side, communication was quick throughout the process, and once agreed, the funds were transferred promptly. Overall, a mixed experience.
Simple process
Simple process.
Received lower amount than quoted however was given detailed explanation as to why.
Funds received quickly.
These guys are con artists they are…
These guys are con artists they are ripping people off don't use this company
Bargaining Gadget
Bargaining Gadget
This is my experience with them, as it was my first time using their services to sell my phone. I had a device, a 17 Pro, bought from Very brand new, sealed, and got a quote from Compare and Recycle, but I decided to go to their website directly and got a higher-value quote. I filled out my details for the quote but got no email or an order number. Apparently, “your name” is the order number, but I thought I'd still give it a go because of the quoted value I was getting, higher than anywhere else, plus I called them to confirm.
Long story short, they got my device and started bargaining with me, telling me they can’t provide the quoted price because the invoice does not have the IMEI number on it, making excuses and trying to lower the quoted price. Very, or any other seller who ships the product directly from the manufacturer, does not provide the IMEI number on the invoice.
I had sold a product from Very to Vendi and had no issue providing them with the same invoice and id but Boost Gadget wanted to bargain and lower the price.
From £860 to £750
Here’s the pro, though: they transferred the money immediately once they got the bargained price.
Choose them at your own will.
Boost gadgets- zaid excellent service
Ive been let down by companies before but Boost have been amazing, zaid has been amazing.
Very quick service and explained the slightly lower value and I agreed it, and its in account same day- excellent.
Give boostgadgets a go, unlike the hassle I'm currently having, quick excelllent service- and will use again.
Pack came through very quickly
Pack came through very quickly, great packaging knew my phone would be safe, good and quick communication. Would recommend.
Excellent customer service
Excellent customer service, fast and easy process. Having to prove purchase wasn't easy as most of us buy from market place which isn't invoiced. Did not receive quoted price due to battery fault, but reading reviews that seems the same for all phones
Slight delay in communication due to…
Slight delay in communication due to system error but happy with offer, would definitely recommend! :)
Awful experience throughout
Awful experience throughout
Communication was terrible and took over a week to get sorted. I had to constantly chase them. I've recycled phones in the past and it's normally a quick and simple process but this was far from it. I was lured in with a higher amount which was drastically reduced even though I said it was broken. In future I'll stick to mazuma mobile.
If you get a choice use a different company because it will save you time effort and you won't be utterly frustrated.
Also I don't want to even give one star because they don't deserve that
And to top it off there have emailed me to say they will send me £5 to change my stars to 3 stars. Not a chance that will happen
After reading other reviews a lot have had the same experience
Shocking customer service and very amateur company
They lure you in with a big price then send you an insulting offer
All I can say is stay away and don't use
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