Boostgadgets Avis 

Lovely customer service nice people and staff are friendly

Absolutely fantastic experience the team was so friendly and helpful and everything was exactly as I hoped great service

Shocking this company should be struck off ! They offer decent price only until they receive it then try every trick in the book to offer you considerable less than previously quoted ! I sent a brand new phone unopened and they tried to say cos it’s an upgrade it’s not been paid for so offered me £300 original price was £660 ! Asked numerous times just to return me the phone then the offer went up £50 per time ! I finally gave in and accepted £580 as after reading other reviews regarding them sending the phone back I probably wouldn’t have got it ! STAY WELL CLEAR FROM THESE COWBOYS AS THEY WILL ROB YOU ! Oh yes and they offer you £5 to leave a positive review as they must be desperate to get good reviews !

I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price agreed, payment processed and money received within about 3 hours. Thank you for reassuring me.

Good customer service, good prices. Worker is cushty.

Boost has been great and accommodating. Would recommend!

Approach with caution. They are rogue cowboys and have no intention of honouring the quote. Total disgrace of a company and I wish i read trustpilot prior to sending my device.

They purposely provide high value for your phone and never honour the price. They make excuses and then offer a significantly lower price. When you reject they increase the offer in slow increments. When I requested my device to be returned they make further excuses saying they missed the delivery run and can’t send my device back until a week later.

Scammers. Treat customers like their idiots.

The phone was received really quickly and I was contacted straight away to say they had got the phone.
They provided me with a copy of the report of the phone and informed me of the reasons the phone had to be revalued.
I was really happy with the communication received and how quickly they worked to send me over my money.
Thank you so much :)

Excellent and very communicative and helpful

Very easy to deal with, good communication and prompt payment

Amazing service and honestly what a straight forward process, extremelly happy with the whole process.

Sold my new iPhone 17 pro max to them. Very easy to deal with. And extremely quick and helpful response from them. A** will use again

Quick responses more information on reduced payment for phones in contract would have been beneficial, but is in terms and conditions. Fast communication

Awful. Fake high offers to buy then excuse after excuse not to pay. I will be pursuing in small claims court
They seem to be connected to back market. Use other phone buyers.
These people will STEAL YOUR PHONE

Amazing prices and services. Everyone is always lovely in here :D

Great customer service and very quick payment
I would recommend boost gadgets

Disingenuous company who hold you over a barrel. I sent my phone to boost in near mint condition and listed as "good". Once received they emailed me asking for proof of purchase or they would only be able to offer me less than half the original offer. I sent proof they then offered and extra £50 as they said they also wanted a bank statement. When I said come on, I've sent you the apple store receipt with the serial number proving I bought it outright they then agreed to up the offer by £100, still £300 less than the original offer. I then said no and asked for the device to be returned they ignored this and offered £20 more, I continued to say no return it to which they said they would but the following week once they had enough devices to return to people, I reluctantly accepted. They then emailed and said upon further review the phone was very dented and scratched and they wanted to send another revised offer, they sent me photos of a phone covered in deep scratches and chips, I then asked for a video showing the IMEI or serial number on screen and the damaged body as I did not believe it was mine and felt they were being disingenuous and I said so, they said they have over 50 phones a week and are above board. They sent a video but just of the screen showing IMEI, not the body. I can't believe Ive been conned, the phone was perfect with good battery health also and has been well looked after in case with screen protector in the 10 months I had it. They either used another phone or purposely damaged mine. As I say the video did not show the body so I believe it was not my phone in the photos, i also notice white paint type stuff on the handlers hands like dried in tipex which resembled what could be seen all over the phone. I knew If I continued to ask for it back they would damage my phone for real and leave me stuck so I had no choice but to reluctantly accept their offer at 300 less than originally offered. They also used other excuses during our exchange, firstly saying I stating if was brand new and it was not, I send my screenshot showing I chose good and the offer price, they then said there is a new model due next month (now this month) and so the prices had gone down, I thought the offer price was frozen once sent in though. It was just tactic after tactic and I got completely conned and ripped off. They then asked me to send my bank details via email even though they were given on the site and I also had to send a photo of my driving licence for their records. I am a hard working genuine person with a decent job and who is honest and has integrity. This company is a disgrace and should be stopped from being able to advertise via recycle compare. I am still very angry and feel robbed.

DO NOT USE! AT ALL!

I sent over a phone, they quoted me 815, then 450 as the phone was on a contract so instead i requested my phone to be sent back

instead they terrorized me with 50 lowball offers and every time i rejected them they'd send another one instead of just sending my phone back as requested

on friday, after i was meant to receive the tracking, i asked for an update, they proceed to give me YET ANOTHER OFFER which shows they didn't even ship my phone

would not use them, any good review is paid, i was forced to take an offer 90 quid less than expected and then they emailed me offering 5 quid if i gave a good review

again, DO NOT USE.

Packaging arrived quick, email to confirm phone received also arrived quick. Device revalued, but after some issues along the way, the issues were resolved quickly and to my satisfaction.