I sent off my phone before reading reviews and to say I panicked was an understatement. I got the managers number and voiced my concerns and she dealt with it straight away. Phone was checked, price a... Voir plus
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Lisez les avis des autres
Sorting out the price took a bit of back-and-forth, but the Boost team made sure to get everything resolved professionally before the weekend. Once we agreed on the final offer, the payment was trans... Voir plus
Ive been let down by companies before but Boost have been amazing, zaid has been amazing. Very quick service and explained the slightly lower value and I agreed it, and its in account same day- e... Voir plus
Approach with caution. They are rogue cowboys and have no intention of honouring the quote. Total disgrace of a company and I wish i read trustpilot prior to sending my device. They purposely provi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Boost Gadgets is a family run business, selling high quality new and used mobile phones at a great price.
Coordonnées de contact
Royaume-Uni
- boostgadgets.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 19 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great communication
Great communication, was always answering my questions and keeping me updated
I sent in my Meta quest 3 that was in…
I sent in my Meta quest 3 that was in pristine condition after there website suggesting £272 trade in value. Once they recieved the excuses followed offering me £50 then further increasing it to £80. I have declined this offer and requested for my item to be sent back to me AS NO CONTRACT HAS BEEN ACCEPTED from both parties. Communication is very poor, and they are hoping customers except there astonishingly low offer. They are now not responding to emails, so i have contacted trading standards and the police.. i have made them aware i will goto small claims court. Avoid this company. Use anyone but these. There pricing on there website are overinflated to draw customers in. AVOID AVOID AVOID..
I will edit review once ive recieved my meta quest in immaculate condition back!!
STAY AWAY SCAM
STAY AWAY SCAM COMPANY
Truly awful experience with these people. They will offer you a price when you complete the order then will spend 2 weeks with back and forth emails , often not replying offering you 30% below what they originally offered then gradually work there way up. Will not send you the device back will just keep low balling you. Please all STAY AWAY. They also said I had to give them a good review to be paid out.
Classic lowball bait-and-switch – total waste of time
I sent my Google Pixel 9 Pro in pristine condition after being quoted a very reasonable £620 online, thinking I’d get a fair deal. As soon as they got their hands on it, the excuses started rolling in, and they aggressively slashed the offer down to a mere £310.
It's a textbook bait-and-switch operation designed to lock you in. They count on the hassle of getting your device back so you'll just accept their pennies. Customer service was unhelpful and evasive when I questioned the drop. Do yourself a favor and trade your tech in literally anywhere else.
Smooth & efficient process
Smooth & efficient process - helpful customer service and the team answered my questions quickly. Would recommend
Payment eventually received, but a very disappointing experience
I have now received my payment, so the transaction was eventually completed. However, I cannot honestly leave a positive review based on my experience.
I was originally quoted a higher amount, but this was later reduced because I was told the phone had been activated and therefore classed as used. I found this disappointing, as the phone was in pristine condition and still had nearly two months of warranty remaining.
I was also told I would receive payment on Thursday 27th August, but this did not happen and I had to repeatedly chase for updates. Communication was extremely poor, and I was left not knowing what was happening with my phone or my payment.
The situation became so frustrating that I had to formally warn them that, if the matter was not resolved, I would consider pursuing the matter through Small Claims Court and contacting the police regarding the device.
Payment was eventually made, which I appreciate, but I should not have had to reach that point simply to receive payment after agreeing to the sale.
Overall, the experience was stressful and disappointing. The communication and handling of the transaction could have been considerably better.
Abosolute scammers as everyone else is…
Abosolute scammers as everyone else is saying.
Keep offering much lower than originally quoted.
Using fake reasons as to why its not worth the orginal quote. STAY AWAY!!!
Sent the pack quickly to post item
Sent the pack quickly to post item, kept me well informed and provided an update when my device was received. A few queries were sent to me about the item which I answered and resulted in a lower paid offer which was negotiated. Overall good experience
Very great service I have received
Very great service I have received , they sorted out everything professionally . Recommend to all . Thanks
Clear and precise instructions
Clear and precise instructions, prompt payment. Thanks guys
Was lower than the offer that I was…
Was lower than the offer that I was quoted but managed to get a reasonable quote, payment come through pretty quick. Thanks guys
The workers are really friendly and…
The workers are really friendly and helpful
Amazing customer service and amazing…
Amazing customer service and amazing products I recommend coming
Great experience
Great experience, people were kind and caring and would recommend payment was same day
we finally settled on a slightly lower…
we finally settled on a slightly lower price
Good service
Sorting out the price took a bit of back-and-forth, but the Boost team made sure to get everything resolved professionally before the weekend. Once we agreed on the final offer, the payment was transferred to my bank in minutes. Thank you to Jack for stepping in and finalizing the deal smoothly.
Fantastic service
Fantastic service, really quick turn around and payment was same day!
Would defo use again in the future
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