Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a few bras from BRXL and the quality is top notch. Unfortunately I didn’t get the sizing right on my first order, but the support team was amazing helping me to get an exchange without any ha... Voir plus

Noté 5 sur 5 étoiles

May experience has been excellent so far, I have no complaints. The quality of every item I have purchased has been the best of it's kind. I definitely will purchase more from this company... Voir plus

Noté 5 sur 5 étoiles

Love that my order was delivered to me within days! I was so excited to receive it. The material is so comforting and I love the way it shapes the body without discomfort and squeezing. I also appreci... Voir plus

Noté 1 sur 5 étoiles

I ordered because the company had such great reviews. However, when sending back the items that were not at all accommodating. I have recently had surgery and was looking for a certain kind of bra w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)

Écrit par l'entreprise

BRXL is an urban activewear brand redefining everyday movement. Designed for men and women, our pieces move effortlessly from studio to the street — blending performance, comfort, and attitude for life in motion.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(87)

87 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I bought a few bras from BRXL and the…

I bought a few bras from BRXL and the quality is top notch. Unfortunately I didn’t get the sizing right on my first order, but the support team was amazing helping me to get an exchange without any hassles. Will definitely buy from here again!

28 septembre 2026
Avis spontané
Noté 3 sur 5 étoiles

Unfortunately the black pair tore

Unfortunately the black pair tore. I have two other pairs in the same size that fits just find

25 septembre 2026
Avis spontané
Logo de BRXL

Réponse de BRXL

We’re so sorry to hear that the black pair tore, especially since your other two pairs in the same size fit well.
Please contact our after-sales support team at support@brxlshop.com and provide your order number and a photo of the damaged item. We’ll be happy to look into this for you and make sure we find a solution.

Noté 5 sur 5 étoiles

Must buy

my order arrived earlier than expected, my exchange was easy and also quick. The customer support was also prompt and professional. I will definitly be ordering again.

17 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

BAD QUALITY PRODUCT

Ok I had to do a exchange because the leggings I had ordered in a X-SMALL the first time were way to small. So had to EMAIL the company to do a exchange for a bigger SIZE plus I had to let them know my waist & hip size so I made sure I got the right size. So I went with a size MEDIUM & had to wait for them to get back to me because
It takes a lot of time in-between for them to get back to you. I also had to reach out to them to get this exchange going since they said it was approved but I hadn't heard from them when my stuff would be going out. Finally they EMAILED me saying my exchange was done & my leggings in MEDIUM where on their way on September 23, 2026 & I had received the leggings on September 26, 2026 thru the delivery service company they use. I opened the both leggings and tried them on and saw that they were defective. The dye coloring was bad I had some dark lines on them in places & I'm thinking to my self I paid a lot for these and they look like this. Really disappointed 😞. This is why I don't plan on ordering clothes on line ever again, because of things like this. You can't get anyone on a phone, you have to go thru EMAIL & wait for someone to eventually get back to you & then wait days for them to approve a EXCHANGE OR RETURN. ITS A HEADACHE, plus you don't even know what your going to get cause they send you these defective clothes. Save your money & if you going to buy clothes of any kind go to the STORES IN PERSON TO BUY THEM CAUSE THIS WAY YOU CAN TRY THEM ON AND SEE WHAT YOUR ACTUALLY GETTING & THE CONDITION OF THE CLOTHES. I WILL NEVER BUY ANOTHER PIECE OF CLOTHING ONLINE FROM THIS COMPANY BECAUSE OF THE HASSLE I HAVE TO GO THROUGH TO EXCHANGE THEM & THEY SEND YOU CLOTHES THATS MESSED UP. THAT IN MY BOOK IS BAD CUSTOMER SERVICE. DON'T WAIST YOUR MONEY ON THESE LEGGINGS.

26 septembre 2026
Avis spontané
Logo de BRXL

Réponse de BRXL

We’re truly sorry for the inconvenience and frustration you experienced with your exchange and the condition of the leggings you received. This is not the experience we want our customers to have.
Our customer support team is currently looking into your case and will do our best to help resolve this issue as quickly as possible. Please rest assured that we will work with you to find a suitable solution.
We sincerely appreciate you bringing this to our attention. We will also continue strengthening our quality checks and improving our processes to help prevent similar issues from happening again.
We hope you’ll give us the opportunity to make this right. Thank you for your patience and understanding.

Noté 5 sur 5 étoiles

Great investment

I purchased 1 pair of leggings and 1 pair of biker shorts and they are phenomenal! They definitely lift the booty, and they do not roll down! I will certainly buy more items from this store in the future!

27 septembre 2026
Avis spontané
Noté 2 sur 5 étoiles

Not the same quality as before!!!!

I really wanted to love these leggings because I’ve ordered about five pairs from this brand in the past, and they were AMAZING. The stretch was great, they were comfortable, and I had absolutely no complaints.

Unfortunately, my most recent order was completely different. The leggings are noticeably thicker and have significantly less stretch. I compared the fabric content to my previous orders, and the spandex percentage has dropped from around 10–15% to about 5%. That may not sound like a huge difference, but it makes a BIG difference in the way the leggings fit, stretch, and feel.

It honestly seems like the brand may have changed vendors or manufacturers, and unfortunately, the quality has gone downhill. I ended up returning everything from my most recent order.

I will say that customer service was accommodating once I was able to show that the fabric composition and quality had changed. They provided me with a free return shipping label, which I appreciated.

It’s just unfortunate because I genuinely loved this brand and was planning to continue purchasing from them. But if they continue using the new vendor and the leggings remain this thick with significantly less stretch, I don’t see myself purchasing them again. I hope they reconsider because the quality of the original leggings was SO much better.

10 septembre 2026
Avis spontané
Logo de BRXL

Réponse de BRXL

We’re truly sorry to hear that your recent order did not meet the quality and comfort standards you previously experienced with our leggings. We completely understand how disappointing it must feel, especially as a returning customer who has loved our products in the past.
Thank you for taking the time to share your detailed feedback regarding the fabric feel, stretch, and overall experience. We will make sure your comments are shared with our product and quality teams for further review as we continue working to improve our products.
We also appreciate your kind words about our customer service team and are glad we were able to assist you with the return process.
Thank you again for your support and for giving us the opportunity to hear your concerns. We truly value your feedback and hope to have the chance to provide you with a better experience in the future.

Noté 5 sur 5 étoiles

Great Material and Builds Confidence

Love that my order was delivered to me within days! I was so excited to receive it. The material is so comforting and I love the way it shapes the body without discomfort and squeezing. I also appreciate the adjustable straps. The designs are so cute and really helps build confidence.

5 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Legging's to large

I ordered a pair of leggings, the large was too big. I contacted customer service and was instructed of how to do my return. Hassle free. I’m excited for my medium to arrive. I plan on ordering more leggings and tops.

21 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

My exchange was fast and easy

My exchange was fast and easy. But most importantly the quality of my leggings is top notch! Delivery was fast too, I’m super satisfied and I will continue buying from them.

17 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent product

Excellent product. Fit true to size and is a beautiful color. The material is of high quality grade and feels good on the skin.

My wife absolutely loves these leggings and will be purchasing more.

20 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

May experience has been excellent so…

May experience has been excellent so far, I have no complaints.
The quality of every item I have purchased has been the best of it's kind.
I definitely will purchase more from this company.
Shipping could be slightly be faster but wasn't ridiculously long.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer service is great

Customer service is great. I wore my leggings three times and they ripped on the seam. I wrote them and they immediately responded and resolved the issue with sending me a new pair!!!

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Love love love these leggings great…

Love love love these leggings great customer service as well always so polite and helpful. Love how these leggings suck my gut in lol lol will keep buying. I just hope their clothes don’t change in the future like some companies do.

3 septembre 2026
Avis spontané
Noté 3 sur 5 étoiles

My order took over two weeks to send…

My order took over two weeks to send out and when I contacted them about it they told me my items were out or stock but would be restocked soon. I should have been told that rather than waiting in a shipping confirmation from them. Took them two weeks to send out my biker shorts.

I will say, the biker shorts are amazing and fit very well. I want to do business with them again but my first experience makes me hesitant, which is very unfortunate.

10 août 2026
Avis spontané
Logo de BRXL

Réponse de BRXL

Thank you for sharing your experience with us. We’re truly sorry for the delay with your order and for the lack of communication regarding the inventory issue. We completely understand how frustrating it must have been to wait without being informed sooner.
We’re also glad to hear that you love the biker shorts and that they fit well! We’d really appreciate the opportunity to make your experience better.
Could you please share your order number with us and reach out to our support team at support@brxlshop.com? Our team will be happy to look into your order and see how we can make this right for you. We hope you’ll give us another chance to provide you with the experience you deserve.

Noté 1 sur 5 étoiles

I ordered because the company had such…

I ordered because the company had such great reviews. However, when sending back the items that were not at all accommodating. I have recently had surgery and was looking for a certain kind of bra which did not work. I needed to send them back and NONE of the options are to get a full refund. NOT ACCEPTABLE! They also took an extended period of time to answer emails when I only have 30 days to return and still not get ALL my money back!

29 août 2026
Avis spontané
Logo de BRXL

Réponse de BRXL

We’re truly sorry for the inconvenience and frustration this has caused. We understand how disappointing it is when an item doesn’t meet your needs.
For returns due to non-quality reasons, our policy does not include a free return label. We sent you a return QR code on September 14, but we haven’t received notice that the items have been returned yet. Could you please let us know if you received that email?
Our support team has also reached out to you again to help with your case. We sincerely hope you’ll give us the opportunity to resolve this and improve your experience with BRXL.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus