Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a few bras from BRXL and the quality is top notch. Unfortunately I didn’t get the sizing right on my first order, but the support team was amazing helping me to get an exchange without any ha... Voir plus

Noté 5 sur 5 étoiles

May experience has been excellent so far, I have no complaints. The quality of every item I have purchased has been the best of it's kind. I definitely will purchase more from this company... Voir plus

Noté 5 sur 5 étoiles

Love that my order was delivered to me within days! I was so excited to receive it. The material is so comforting and I love the way it shapes the body without discomfort and squeezing. I also appreci... Voir plus

Noté 1 sur 5 étoiles

I ordered because the company had such great reviews. However, when sending back the items that were not at all accommodating. I have recently had surgery and was looking for a certain kind of bra w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)

Écrit par l'entreprise

BRXL is an urban activewear brand redefining everyday movement. Designed for men and women, our pieces move effortlessly from studio to the street — blending performance, comfort, and attitude for life in motion.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(87)

87 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love the durability

I love the durability. One of my pair’s stitching popped in the back, though and a snag or run resulted.

I wish that I could get a new pair. These tights are really high quality and great to exercise in.

Update: BRXL responded the next day after my review posted and offered to send me a new pair of tights. Awesome and prompt customer service. They have already sent me an email to confirm the order! I am so excited that I will have another pair of tights. I am inspired to continue my health journey because of the great fit and support of this product.
I updated my rating for BRXL because of their dedication to their customers.

28 juin 2026
Avis spontané
Logo de BRXL

Réponse de BRXL

Thank you so much for your kind words about the quality and durability of our leggings. We're delighted to hear that you've been enjoying them for your workouts.
At the same time, we're truly sorry to hear that the stitching came undone and caused a snag. That's certainly not the quality we strive to deliver.
To make this right, we'd be happy to send you a replacement pair at no cost. Our customer support team will reach out to you shortly to arrange the shipment and ensure you receive your new pair as quickly as possible.
Thank you for giving us the opportunity to fix this. If you're happy with how we resolve the issue, we would be truly grateful if you would consider updating your review to reflect your overall experience. Your feedback means a great deal to us and helps other customers shop with confidence.
We sincerely appreciate your support and look forward to making this right for you.

Noté 1 sur 5 étoiles

Customer service plays games when you…

Customer service plays games when you try to initiate a return. It takes days for them to respond and they give you the run around. The quality of the products not great and a hassle to return.

8 juillet 2026
Avis spontané
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Réponse de BRXL

We’re truly sorry that your experience has left you feeling disappointed. That’s never the experience we want any of our customers to have. We know your time is valuable, and we sincerely apologize for making the process feel more complicated.
Please know that we have been actively working on your case. Our team has already sent you the return QR code, but it's possible the email was missed. If you can't find it in your inbox, please check your spam or junk folder, or simply let us know and we'll resend it immediately.
Your feedback is genuinely important to us because it helps us see where we need to do better. We appreciate your patience, and we're committed to making sure your return is completed as smoothly as possible. We truly hope you'll give us the opportunity to make this right.

Noté 5 sur 5 étoiles

Wonderful!!!

My experience with BRXL has been amazing and their customer service is awesome! I love the products that I have received and would purchase from them again!

24 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I've been asking for a return…

I've been asking for a return authorization on some things that didn't fit for weeks. No one return my request

17 juin 2026
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Réponse de BRXL

We are truly sorry to hear about your experience. We completely understand how disappointing it must have been to wait for help with your return, especially when you felt that no one had responded. That is never the experience we want any of our customers to have.
After reviewing your case, we found that our after-sales team sent you a return assistance email on June 25. It seems that our message may not have reached you or may have been overlooked.
Most importantly, please don't worry—we are here now, and we will make sure this is resolved for you. Our team is already following up again and will personally assist you through the entire return process until everything is taken care of.

Noté 1 sur 5 étoiles

Its been 2 weeks after placing order

Its been 2 weeks after placing order. Never receive braws

18 juin 2026
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Réponse de BRXL

We're so sorry to hear that your order hasn't arrived yet. We completely understand how disappointing and frustrating it is to be waiting for your bras after two weeks, and we sincerely apologize for the experience.
Please don't worry—we're here to help. Our customer support team is already looking into your order and will do everything we can to resolve this as quickly as possible. Whether it's tracking down your package or finding the best solution, we'll make sure you're taken care of.
Your satisfaction truly means a lot to us, and we appreciate your patience while we work on this for you. Thank you for giving us the opportunity to make things right.

Noté 4 sur 5 étoiles

excellent quality

excellent quality, highly recommend, but unfortunately I received wrong product, I order a “regular” and instead I received a “tall” which is way too long

24 juin 2026
Avis spontané
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Réponse de BRXL

So sorry to hear that you received the wrong item. May we have your order number? You can contact our support team support@brxlshop.com directly. Your satisfaction is very important to us, and we would like the opportunity to make things right. Please don't worry, we will definitely help you solve the issue.

Noté 5 sur 5 étoiles

The perfect leggings

I have found the perfect leggings. These leggings are so comfortable. The fit is great and they make me look very good. I would recommend them. I have a knee problem and I have very less pain when I put those on. That’s the reason why I bought more. They’re a great product thank you.

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Quality

I'm impressed with BRXL business and customer service. They stand behind their brand and guarantee excellent quality clothes. So far, I've had nothing but great experiences with BRXL.

22 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

It's an excellent product

It's an excellent product. I will definitely be buying more in the future. I have to recommend you order a size smaller. I'm in a 14 and the XL was to big. I love the material and the quality of the leggings and I am going to buy more colors just in a smaller size.

1 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

If you dont mind constant rolling waistband, they're okay

The reason I am giving a 2 stars despite the material being soft and them having pockets is very simple. THE WAIST BAND ROLLS!!!! And I am not talking about little bit with extreme or complex movement, i am talking conststly. When breathing, sitting, walking, god forbid bending or squatting, with this occurring during daily life as a mom wear which i test all my leggings through before doing anything actually active as its a nuisance to have to adjust especially in public. I have bought 2 pairs, 1 from amazon which I thought maybe I just bought the wrong kind for my goal in mind and 1 direct from their website that was supposedly supposed to be the best for my preference with tummy control, stay put and flattering.....both were overall a waste as i will not be able to wear them to yoga or my boxing classes. I have bought a lot of brands, this is a sadly common problem often lied about apparently but I wont be buying more of these. Hoping I can personally modify to at least be able to tolerate wearing these at home.

31 mai 2026
Avis spontané
Logo de BRXL

Réponse de BRXL

We're sorry to hear that you were dissatisfied with the item. We understand your frustration and appreciate you taking the time to share your feedback. Customer satisfaction is very important to us, and we would like the opportunity to make things right. Our support team has already contacted you about the order issue. Please rest assured that we will definitely help you resolve the issue.

Noté 5 sur 5 étoiles

Thank you BRXL and your Excellent customer service team!

I had a great experience with BRXL and their customer service team. I recently had an issue with one of my leggings, and they responded quickly, professionally, and with genuine care. The entire process was handled in a timely manner, and they made resolving the issue completely stress-free.

It’s refreshing to support a company that truly stands behind the quality of their products and values their customers. Their communication was excellent, and they went above and beyond to make things right. I really appreciate the professionalism and efficiency of their team, and I’ll definitely continue purchasing from them in the future. Highly recommend!

23 mai 2026
Avis spontané

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