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Lisez les avis des autres

Noté 1 sur 5 étoiles

Horrible property management company. They just start coming up with new fees not in your lease. Suddenly there is a utility fee after living here for two years. Suddenly they changed whether they cha... Voir plus

Noté 1 sur 5 étoiles

On March 29, 2025, I paid Bungalow Living Property Management, Inc. a $2,120.00 security deposit for 2642 Castello Way, Santa Clara, CA. Before moving in, my lease was transferred to another tenant. I... Voir plus

Noté 5 sur 5 étoiles

We decided to rent a whole home for our group vacation. We could come and go as we pleased without bothering anyone, and we enjoyed total solitude. There was enough living space in the spotless home f... Voir plus

Noté 1 sur 5 étoiles

The worst property management company I have ever seen. They have no direct line of communication and will ignore and gaslight everyone, especially after they overcharge you. They charge frivolous ser... Voir plus

À propos de l'entreprise

  1. Agence de location immobilière
  2. Société de gestion immobilière

Écrit par l'entreprise

Bungalow is the largest and fastest growing rental company in the United States, rethinking the residential real estate market by providing renters with more convenient, flexible, and affordable living solutions.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

277 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,4

Tous les avis

(277)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Room key

I have not taken possession of my room yet. I met with my soon to be roommates and they informed me there's no key to lock my door when I leave the house. I asked for this minor feature and know worry that I won't be accommodated. This is a basic thing that should be provided by bougalow. I hope this post will get me results and not be carried.

8 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Understanding and patient.

Thank you so much for helping me in this process! This is all very new to me and they were very understanding and patient and answered all of my questions. They gave me several options to start this process and I very much appreciated it.

25 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Reliable assistance and friendly roommates!

The website was easy to use, and the background check helped me be comfortable with the random roommate situation. I was assisted by Andres who reached out promptly, contacted my potential roommates (who were open to meeting me), and continued to help me adjust my lease until it worked for me. I had the opportunity to see the place and found it was bright and clean, but the room I was interested in was smaller than I thought—luckily, there was a bigger room available, and I’m excited to move in soon.

20 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I love the design aesthetic of my…

I love the design aesthetic of my Bungalow home. There's a great balance of style and functionality, and it's obvious that a lot of care goes into selecting the homes and furnishings. I feel proud to invite my friends over.

19 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Renting with this company has been a…

Renting with this company has been a game-changer for me. Their variety of options, from shared rooms to full homes, cater to different needs and budgets. I appreciated the hassle-free experience, from the initial inquiry to moving in.

23 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Money grabber and provide lame response when asked why

Reclaiming the deposit from them seems like an unattainable dream; they fabricate reasons to withhold it. Despite vacating the room on December 31st and providing photographic evidence of its cleanliness, the bungalow unjustly charged me $180. This charge resulted from a roommate placing their mattress in my room, a situation exacerbated by the bungalow's refusal to acknowledge their illegal entry. When confronted, they directed me to inquire about the charge from the same roommate who reported the unauthorized entry. Astonishingly, the bungalow apologized to the roommate for the breach. It becomes apparent that, due to my non-customer status, they are unwilling to return the money without providing any substantial reasons. Additionally, they imposed extra charges of $140 for monthly cleaning and $110 for move-out cleaning. It is advisable to steer clear of Bunglow to avoid falling into such traps.

1 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Outsourced Support & Shady Charges

My roommate and I should've known from the beginning this company was irresponsible. The first few days we moved in, the property lost hot water and it took four days for Bungalow to find a responsible contractor to come fix the problem.
All of the support is outsourced beyond their Florida team. I never spoke to the same person twice, often calling back within 5 minutes only to speak to someone completely different. I do not trust this company to respond well to their tenants.
Lastly, BEWARE THEIR MOVE-OUT CLEANING FEE. It was proposed to me as an expected expense, but upon further review of the lease, it was an optional expense. By the time this was discovered, it was too late for me to opt-out. THEN, 4 DAYS AFTER MOVING OUT, they added utilities and extra expenses to our ledger without informing us.
0/5 stars if I could. Find a local leasing company, don't source from people whose offices are based in Florida.

18 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Rodent City

I wish I could give 0 stars, even negative stars………… We reported a rodent issues on a Monday and specifically asked for an exterminator. Wednesday maintenance came out stating they needed an exterminator (obviously, it’s a rodent issue). Maintenance was nice and offered to call an exterminator but there was zero follow up. Thursday night I had to ask when an exterminator was coming and we didn’t hear anything until Friday night. It is now Sunday and we found A SQUIRREL living in the walls. Mind you the squirrel is living behind the gas oven and actively chewing everything it sees… Called after hour support and said to wait until business hours on a Tuesday.

14 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Would have rated 0 or negative if there…

Would have rated 0 or negative if there was an option. Bungalow is a loser company which does not care about its customers at all. The app sucks and hasnt been fixed of bugs in years. The customer service is through email only and not helpful at all. Complained about a pervert living in the Bungalow home with me and their response was “it happens”
Run from this company founded and run by low life, greedy, losers. Boycott and force it to shutdown.

27 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This company is from hell

This company is from hell. Trust me. If you want to rent, you'd be better finding an actual, legitimate leasing company to rent from instead of a company who writes their leases as if it's an actual contract with Satan. Deceptive, immoral, careless. The "representatives" through the EMAIL ONLY "leasing office" DON'T know the leases like they assume. Get an actual lawyer to review your lease because they WILL lie. Not only that, but the units are dingy, the leases are predatory, and I know many people who have been so perplexed by their experience with Bungalow (and should honestly sue for pain and suffering). This company will shut down soon. It was the worst renting experience I have. LISTEN to the reviews and RUN (if you care about your own sanity).

22 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT RENT FROM THEM

I do not pride myself on writing bad reviews; in fact, I seldom do. However, this company needs to be held accountable. I will post this in as many places as I can to help guide people in any direction BUT this company. As a first-time renter this company may seem attractive but things that look too good to be true often are. Bungalow doesn't pay their rent on time despite residents paying in a timely fashion. The actual property owner and the State of Oregon tried to evict us more than five times, serving notices for lack of payment. (I have these letters showing thousands of overdue payments). Ironically, they rent these properties for pennies on the dollar (these documents show what they are obligated to pay for renting. It's about 1/4 of what the total house pays.) Normal maintenance and repairs for the property come out of RENTERS pockets (this is highly unusual). Example: clearing a kitchen sink drain at the cost of over $400 per resident. They do not inspect the rooms prior to moving in; they're often filthy. My room had no light bulbs and trash scattered in the private patio and side yard. I repainted all the walls in my room (my expense) because dirt and stains were everywhere. We had an infestation of bugs that sent a resident to the hospital too. Bungalow not only ignored the problem but made us pay for carpet cleaning and extermination. Furthermore, they are impossible to contact over the phone. I challenge you to find a phone number where an actual human picks up. After you move in and sign, the tides turn for the worst. We had issues with roommate theft and damage due to lack of proper vetting. This company could not care less about renters and they shameless display this after moving in. I strongly advise you to look elsewhere for housing. Without a question the worst renting experience I've had in over ten years as a renter. What a sad excuse for a company. If I was a betting man, I'd expect a stale automated response to follow with no resolution for current residents.

17 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Bedbugs upon move-in

Bedbugs upon move-in, that were not dealt with until I had put in 3 days work contacting public tenant advocates. I then had to move out for a month while they got people to do a heat treatment. This month was not compensated despite the fact that bungalow was aware of the issue and did not disclose it to me when signing the lease.

When I moved in half the fire alarms were unplugged as the system would go off at random times.

Exposed electrical cables dangled, and when I cleaned the house at second move-in (a week's endeavour), I found multiple dead rats stuck in places like behind the stove.

No security screening for roommates, ended up with someone that threatened everyone in the house. Not even evicted, but given the option to opt out of his contract after a police report was filed. I was never given an option to opt out of that awful house despite trying very hard. Maybe I should have been violent?

You will be overcharged for everything. A $5 replacement part for a washing machine cost 100 per tenant (6) when done through Bungalow. No transparency on billing, they will give you a phone number that doesn't work. Impossible to get a hold of someone that works at bungalow, only way to communicate is through their in app chat where responses in broken english would take days or be totally ignored.

The definition of slumlords. This company needs to be investigated for malpractice. Avoid at all costs.

15 mars 2023
Avis spontané
Logo de Bungalow

Réponse de Bungalow

Harry -- Thank you for your feedback. We apologize that your move in experience was not what you expected. We do our best to answer maintenance requests as quickly as possible, and we apologize for any delays there. We pre-screen all Bungalow residents through background, credit, and income checks in accordance with local requirements. We have added members to our resident support team which will enable us to provide faster response times. We value you as a Bungalow resident!

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