CafePod Avis 

3 142
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really enjoying my Aeropress with the coffee I got at the same time. You guys were especially helpful in telling me about the inversion method after I mentioned that I didn’t get a very big mug of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love this company. I only buy decaf and have bought the decaf bundles before. This time before ordering I contacted customer services for advice on the blend to buy for the way I enjoy my coffee. Love... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been using Cafepod for quite a few years now and have never looked back. We use them in a dedicated pod Nespresso coffee machine Our favourites are Supercharger and Brunch Blend, both ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love CafePod, because their coffee is delicious, you have a wide variety of pods to choose from, and they go that extra mile with their packaging and customer service!! I also love how easy it is t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de café

Écrit par l'entreprise

We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.

CAFEPOD Coffee Co.

Écrit par l'entreprise

Craft Coffee | Est. London 2011
Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.

Strong, Exciting Coffee Guaranteed

100% Satisfaction Guarantee or Your Money Back

At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 142)

456 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great coffee

Great coffee. Still a shame there is only one decaf lungo option, so very limited. Like variety.

2 février 2026
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Réponse de CafePod

Hi Sarah,

Thank you for your review, we really appreciate it!

All our Pods can be enjoyed as a lungo or espresso serve; the information on the box is just a recommendation. So you can also enjoy our Decaf Supercharger Espresso as a lungo serve.

Please let us know if you have any more questions at all, just email us at hello@cafepod.com and we will assist you with any questions and suggestions.

Thanks for your support, as a small business it means a lot to us.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Very happy with the service…

Very happy with the service we get from Cafepod . The regular order is received on time well Packed and always given the chance to make any changes . Great service

2 avril 2026
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Réponse de CafePod

Hi Jackie,

Thanks for your lovely words, we are so absolutely thrilled to hear that you are enjoying your subscription with us and that your deliveries have been smooth!

Thank you so much for supporting our small business, it means a lot to us.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Best non brand coffee pods you can get

Best non brand coffee pods you can get. I will not go anywhere else

1 avril 2026
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Réponse de CafePod

Hi Stuart,

Thank you so much for your wonderful feedback!

We are so happy that you love our coffee and that we have your complete loyalty.

Thank you so much for supporting our small business, we really appreciate it.

Best wishes,
Gloria

Noté 4 sur 5 étoiles

Great coffee and service

Great coffee and service

1 avril 2026
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Réponse de CafePod

Hi Graham,

Thanks for sharing your feedback with us, we really appreciate it!

Enjoy the coffee and let us know if we can do anything else for you.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Efficient and quick delivery

Efficient and quick delivery

1 avril 2026
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Réponse de CafePod

HI Jackie,

Thank you for sharing your recent experience with us!

We are so happy to hear that your order arrived quickly.

Enjoy the coffee and thank you for supporting our small business.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Always a great coffee selection…

Always a great coffee selection available, the disruption to one particular delivery was quickly and efficiently sorted out by customer service.

31 mars 2026
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Réponse de CafePod

Hi Robert,

Thanks for your review, we really appreciate it!

I am so glad that you were taken care of as soon as you flagged the missing coffee and hope you have been enjoying the coffee.

Thanks for your support, it means a lot to all of us here at CafePod.

Best wishes,
Gloria

Noté 4 sur 5 étoiles

I would usually give a five star as the…

I would usually give a five star as the service and your coffees you supply are the best, unfortunately there was an error with my last order. It was taken care of, sorted as soon as they realised. To a favourable end. No real issues.
Ps great coffee.😎

31 mars 2026
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Réponse de CafePod

Hi Peter,

Thank you for sharing your recent experience with us!

We are very sorry for receiving the wrong products and are glad that you were sent the correct coffee straight away.

Thanks again for flagging this with us and for your support.

Best wishes,
Gloria

Noté 3 sur 5 étoiles

Not so great this time

Not so great this time, I wasn’t able to bring my order forward on line 6 days ago. I sent you an email which was responded to quickly but nothing arrived until 5 days later. I had to buy some pods from the shop.

27 mars 2026
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Réponse de CafePod

Hi Tracey,

Thanks for your feedback, we appreciate it a lot!

I am so sorry to hear that you had difficulties processing your order early, we have just sent you an email explaining how to log in and process your order, early.

I can see that your latest order was delivered 4 days after we processed your order, standard deliveries take between 3-5 days to be fulfilled, dispatched and delivered.

We added an complimentary box of coffee to your next subscription order and hope your next experience goes smoother.

Best wishes,
Gloria

Noté 5 sur 5 étoiles
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Réponse de CafePod

Hi Michael,

Thanks for your lovely feedback!

We are so glad that your delivery arrived quickly and that you are enjoying our coffee.

Thanks for your support, it means a lot to us.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

Superb coffee selection

Superb coffee selection, speedy delivery, and well packed.

9 avril 2026
Avis spontané
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Réponse de CafePod

Hi Eva,

Thank you so much for your wonderful feedback!

We really appreciate it a lot & are so happy to hear that you love our coffee and that your order arrived quickly.

Thanks for supporting our small business, it means a lot to us.

Best wishes,
Gloria

Noté 5 sur 5 étoiles

CafePod has a great variety of flavors

Great tasting coffee at a great price. Good ethics too, along with great customer service and support. Once you’ve tasted CafePod’s - all other brands taste a little lacking in quality. They also have a good range so you can find a taste to suit - I tend to mix them up a bit during the day or days of the week

30 mars 2026
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Réponse de CafePod

Hi Ian,

Thanks for sharing your thoughts with us!

I am so happy to hear that you love our coffee and that our team have properly looked after you, it's the least we can do.

Thank you ever so much for supporting us, it means a lot.

Best wishes,
Gloria

Noté 5 sur 5 étoiles
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Réponse de CafePod

Hi Elwyn,

Thank you for your lovely feedback!

We’re so glad to hear you’re enjoying the great, delicious taste of our coffee.

If you need anything don't hesitate to get in touch.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Great coffee excellent selection

Great coffee excellent selection. Fast delivery well packed.

4 avril 2026
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Réponse de CafePod

Hi Jenny,

Thank you for your feedback!

We’re so glad you’re enjoying the coffee, the selection, and the fast, well‑packed delivery.

We truly appreciate it as a small business.

Warm regards,
Hafsa

Noté 5 sur 5 étoiles

Always the best service

Always the best service, never, ever had an issue.
Pleasure to buy from👍

30 mars 2026
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Réponse de CafePod

Hi Paul,

Thanks for your wonderful feedback!

It’s wonderful to hear that you’ve consistently received great service and never encountered any issues. Knowing that it’s a pleasure for you to shop with us genuinely means a lot to the whole team.

We really appreciate you taking the time to share your experience.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Great coffee drinking experience!

Good choice of coffee flavours
Easy to order.
Speedy delivery.
Delicious taste of coffees to enjoy.

31 mars 2026
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Réponse de CafePod

Hi Jeff,

Thank you so much for your lovely feedback!

We’re delighted to hear you’re enjoying the range of flavours, finding the ordering process easy, and receiving your deliveries nice and quickly. And of course, it’s great to know the coffees are tasting delicious.

Thank you for supporting our small business.

Best wishes,
Hafsa

We really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Fast delivery 👍

30 mars 2026
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Réponse de CafePod

Hi Mike,

Thanks so much for your feedback!

We’re really glad to hear your delivery arrived nice and fast.

Warm regards,
Hafsa

Noté 5 sur 5 étoiles

Honestly can’t fault the service or the…

Honestly can’t fault the service or the coffee. Changed my order late in the day, okay I ordered even more coffee. All taken care of by the good people at CafePod. If only everything was this easy.

30 mars 2026
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Réponse de CafePod

Hi Allan,

Thank you so much for taking the time to share this!

We really appreciate your kind words. It’s wonderful to hear you’re happy with both the coffee and the service, and we’re glad the team could help with your order change so smoothly.

We’re delighted everything felt easy and well‑taken care of. Feedback like yours genuinely means a lot to us.

Best wishes,
Hafsa

Noté 4 sur 5 étoiles

Very impressed

Very impressed, very good quality, excellent taste 🙏

30 mars 2026
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Réponse de CafePod

Hi Adi,

Thank you so much for your lovely feedback!

We’re thrilled to hear you’re so impressed and enjoying the great quality and excellent taste. Thank you for supporting our small business.

If you need anything or have any questions, please let us know.

Best wishes,
Hafsa

Noté 5 sur 5 étoiles

Always a good swift delivery 🚚

Always a good swift delivery 🚚

29 mars 2026
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Réponse de CafePod

Hi Hilary,

Thanks so much for your feedback!

We’re really glad to hear your deliveries have always been nice and swift. That’s exactly what we aim for.

If you have any questions, don't hesitate to get in touch.

Take care,
Hafsa

Noté 5 sur 5 étoiles

Great coffee

Great coffee, good value for money and flexible subscription for months where you don't use so much.
Flavoured coffee is not too sweet, only down side is they have stopped doing the gingerbread one.

27 mars 2026
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Réponse de CafePod

Hi Sue,

Thanks so much for your lovely feedback!

We’re really glad you’re enjoying the coffee, the value, and the flexibility of the subscription. And we hear you on the gingerbread flavour — it was a favourite.

Best wishes,
Hafsa

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