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Lisez les avis des autres

Noté 5 sur 5 étoiles

What an amazing experience. After sending an email, late last night, today i received a call from a wonderfull lady Wendy with regards to my mothers recent visit to CHEC. After a quick discussion, We... Voir plus

Noté 5 sur 5 étoiles

Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

ATTEMPTING TO BOOK BY PHONE: Difficulty was encountered in selecting the Worcestershire venue. Advised to retry after 23 December !!! Only after requesting a phone call was the situation resolv... Voir plus

Noté 4 sur 5 étoiles

Attempting to make an appointment was frustrating due to online option not working for my case and telephoning just ended in an endless queue to speak to a human. Fortunately the situation was rescued... Voir plus

À propos de l'entreprise

  1. Clinique ophtalmologique
  2. aussi dans
  3. Clinique
  4. Dermatologue
  5. Gastro-entérologue
  6. Ophtalmologiste

Écrit par l'entreprise

CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

700 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(700)

653 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Nicola

Great service from Nicola! I was very impressed that she called me back after the line went dead just as I got through. Nicola was extremely helpful, friendly and understanding when booking my appointment.

I previously spoke to Diane who was also friendly, efficient and professional.

19 août 2026
Avis spontané
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Réponse de CHEC

It’s fantastic to hear that Nicola went the extra mile by calling you back when the line disconnected, and that she made your appointment booking such a positive experience. We’re also pleased to hear Diane was friendly, efficient and professional when you spoke with her. We’ll make sure both Nicola and Diane receive your lovely feedback.

Noté 5 sur 5 étoiles

Good to speak to a real person

I telephoned to book a medical appointment because trying to navigate the online booking system was too frustrating.
It was a pleasure to speak to Dianne who was very pleasant and booked my appointment immediately. Excellent.

19 août 2026
Avis spontané
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Réponse de CHEC

We’re so pleased Dianne was able to make the booking process easier for you. It’s lovely to hear that she was pleasant, helpful and able to arrange your appointment straight away. We’ll be sure to pass your kind words on to her.

Noté 5 sur 5 étoiles

Prompt friendly professional service

Appointment next day
Prompt courteous service
Impressive technology
Excellent and professional consultation for a tricky problem by the consultant Sauda Atcha.
Urgent referral by her for further tests and consultant opinion - all within a week on NHS.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Hayley was very professional

Hayley was very professional, friendly, and all her communication was very clear. She contacted the consultant very quickly and responded very quickly with all the details I needed to know.

19 août 2026
Avis spontané
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Réponse de CHEC

It’s great to hear that Hayley provided such a professional and friendly service. We’re pleased that she communicated everything clearly, contacted the consultant promptly and was able to get you the information you needed so quickly. We’ll make sure your feedback reaches Hayley

Noté 5 sur 5 étoiles

Chec conversation…

I received a phone call offering me an appointment. The caller was courteous and helpful in making suitable arrangements for me.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

My CHEC booking process today was…

My CHEC booking process today was handled by Saudah Atcha. Very friendly, very efficient and very effective.
In general, I find CHEC a really professional, very efficient and helpful service. The booking process is straightforward and effective, and the on-going support they offer is professional and very reassuring.

19 août 2026
Avis spontané
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Réponse de CHEC

We’re delighted to hear that Saudah made your booking experience so positive. It’s wonderful to know you found her friendly, efficient and effective, and that you continue to find CHEC professional, helpful and reassuring throughout your care. We’ll be sure to share your fantastic feedback with Saudah and the wider team

Noté 5 sur 5 étoiles

Overview of my experience

Appointment given within a short time; short waiting time; good communication before appointment date, including reminders; dermatologist was very understanding, insightful, patient, willing to listen and helpful; excellent customer care by staff especially with acting on queries and requests; phonecalls picked up timely; and, all in all, a satisfactory outcome in a short space of time - unlike having to see a dermatologist at the hospital.

7 août 2026
Avis spontané
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Réponse de CHEC

We’re really pleased to hear how positive your experience with CHEC has been, from the quick appointment and clear communication through to the care you received from the dermatologist. It’s particularly lovely to hear that you felt listened to, understood and supported throughout.

Thank you for recognising the efforts of our wider team too. We’re delighted we could provide you with a timely and satisfactory outcome.

Noté 4 sur 5 étoiles

second Cataract

Just had my second Cataract done, not quite sure if its improved my long sight yet as still blurry, first eye is noticed straight away, Booking process was easy and was sent all info from Rebbeca Wilson, Staff at Chec are absolutely lovely and caring, and the service was tops, would definitely recommend this Clinic

14 août 2026
Avis spontané
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Réponse de CHEC

It’s lovely to hear that your second cataract procedure went smoothly and that you found everyone at CHEC so caring and welcoming. We’re pleased Rebecca was able to make the booking process easy and provide you with all the information you needed.

We hope your vision continues to improve as your eye settles, and thank you for saying you would recommend CHEC. We’ll be sure to share your kind words with Rebecca and the team

Noté 5 sur 5 étoiles

Very quick service to book next…

Very quick service to book next appointment. Lauren succeeded where the link sent to my phone failed! (it said no appointments available). She got me an appointment for the next day. The staff are all friendly and knowledgeable, there's minimal waiting around when you get there and our local CHEC is in the town centre, so available by public transport.

17 août 2026
Avis spontané

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