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Lisez les avis des autres

Noté 5 sur 5 étoiles

Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

ATTEMPTING TO BOOK BY PHONE: Difficulty was encountered in selecting the Worcestershire venue. Advised to retry after 23 December !!! Only after requesting a phone call was the situation resolv... Voir plus

Noté 5 sur 5 étoiles

I wasn’t having a good experience until Angela Turner returned my call earlier this afternoon. CHEC cancelled my appointment for November 11th which I made over a month ago. No explanation, just... Voir plus

Noté 3 sur 5 étoiles

The inability to talk about one’s condition and concerns with any professional is frustrating, and it is difficult for many people to navigate online portals, especially when those portals are so li... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique ophtalmologique
  2. aussi dans
  3. Clinique
  4. Dermatologue
  5. Gastro-entérologue
  6. Ophtalmologiste

Écrit par l'entreprise

CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

694 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(694)

643 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Solving the problem

Diane listened to my query and background story .
She efficiently made an appointment explaining my options of location and messaged with the details.

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Just had my second eye done

Just had my second eye done. As last time, staff helpful, professional, pretty much on time. A real pleasure to be able to see clearly again. Not something a future patient should worry about. Easier than going to dental hygienist!!!
Many thanks.
Ken McBide.

29 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

It was delightful to speak with Mike…

It was delightful to speak with Mike today. He was not only efficient and polite but also had a sense of humor which is sadly missing from many! Thank you for your time and understanding 😁

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The Angel who answered the phone and…

The Angel who answered the phone and was the most considerate person I've spoken to recently. She was thoughtful understood what was needed and came up with the perfect solution. She was efficient and knowledgeable with the system. Made my day.

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Booking an appointment

The lady I spoke with quickly understood the reason for my contacting her. She sorted out two appointments for me. During the whole experience she made me feel at ease and I thank her for dealing with my enquiry swiftly and so professionally.

29 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

The site and the staff. The treatment was good and went smoothly. No problem at all. nothing to worry about.

3 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Rebecca Wilson an asset

Rebecca Wilson, the young lady I spoke to via telephone was very pleasant, well informed, helpful, professional and so patient. She answered all my questions and gave me the time I needed to think everything through. She is definitely a asset to the CHEC organisation. Many thanks, Graham.

28 septembre 2026
Avis spontané
Logo de CHEC

Réponse de CHEC

It’s wonderful to hear how well Rebecca supported you, Graham. We’ll be sure to pass your kind words on to her.
Being patient, taking the time to answer questions and making sure our patients feel comfortable and informed is exactly the level of service we aim to provide. It’s lovely to know Rebecca made such a positive impression.

Thank you for taking the time to recognise her we really appreciate it.

Noté 5 sur 5 étoiles

Missing follow up review

My follow up review to CHEC Preston minor op on 5/6/26 seemed to have been missed. On chasing this up with the online chat, Amanda Whittle arranged both follow up and also glaucoma appointments that are now due.

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service from
Diane Murray today. She listened to my query and couldn’t do enough to help resolve the issue. She went above and beyond! Thank you Diane, excellent customer service

23 septembre 2026
Avis spontané
Logo de CHEC

Réponse de CHEC

Diane will be so pleased to hear this! It’s fantastic to know she took the time to listen, understand your query and go the extra mile to help resolve it.

Providing helpful and caring service is so important to us, and it’s lovely to hear Diane made such a positive difference to your experience. We’ll make sure your kind words are passed on to her.

Thank you for taking the time to recognise Diane’s efforts

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