Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus
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Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus
L'entreprise a répondu
ATTEMPTING TO BOOK BY PHONE: Difficulty was encountered in selecting the Worcestershire venue. Advised to retry after 23 December !!! Only after requesting a phone call was the situation resolv... Voir plus
I wasn’t having a good experience until Angela Turner returned my call earlier this afternoon. CHEC cancelled my appointment for November 11th which I made over a month ago. No explanation, just... Voir plus
The inability to talk about one’s condition and concerns with any professional is frustrating, and it is difficult for many people to navigate online portals, especially when those portals are so li... Voir plus
L'entreprise a répondu
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Diane listened to my query and background story .
She efficiently made an appointment explaining my options of location and messaged with the details.
Angela Turner was able to successfully resolve both issues I raised with her, efficiently and courteously. Thank you Angela for your help.
Arranged appointments with Saudah.
All done professionally and without any fuss.
My phone call from Mike was professional, helpful, reassuring and friendly.
Just had my second eye done. As last time, staff helpful, professional, pretty much on time. A real pleasure to be able to see clearly again. Not something a future patient should worry about. Easier than going to dental hygienist!!!
Many thanks.
Ken McBide.
It was delightful to speak with Mike today. He was not only efficient and polite but also had a sense of humor which is sadly missing from many! Thank you for your time and understanding 😁
The Angel who answered the phone and was the most considerate person I've spoken to recently. She was thoughtful understood what was needed and came up with the perfect solution. She was efficient and knowledgeable with the system. Made my day.
The lady I spoke with quickly understood the reason for my contacting her. She sorted out two appointments for me. During the whole experience she made me feel at ease and I thank her for dealing with my enquiry swiftly and so professionally.
Very friendly and extremely helpful. Amanda definitely went the extra mile to get my appointments on the same day and mych nearer to my home.
Thank you so much
The site and the staff. The treatment was good and went smoothly. No problem at all. nothing to worry about.
Rebecca Wilson, the young lady I spoke to via telephone was very pleasant, well informed, helpful, professional and so patient. She answered all my questions and gave me the time I needed to think everything through. She is definitely a asset to the CHEC organisation. Many thanks, Graham.

Réponse de CHEC
Amanda Whittle was really helpful. Thank you very much.
My follow up review to CHEC Preston minor op on 5/6/26 seemed to have been missed. On chasing this up with the online chat, Amanda Whittle arranged both follow up and also glaucoma appointments that are now due.
The service with regards to arranging the appointment on november the 3rd was very good
I went to M&S for a Cataract for post op. surgery, saw Nina who was very precise and professional in her examination
Tayyibah Patel was very helpful and patient. She stayed with me on the phone until my request was dealt with.
5 stars.
Claudia was very helpful and very efficient.
Excellent service from
Diane Murray today. She listened to my query and couldn’t do enough to help resolve the issue. She went above and beyond! Thank you Diane, excellent customer service

Réponse de CHEC
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