Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus
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Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus
L'entreprise a répondu
ATTEMPTING TO BOOK BY PHONE: Difficulty was encountered in selecting the Worcestershire venue. Advised to retry after 23 December !!! Only after requesting a phone call was the situation resolv... Voir plus
Attempting to make an appointment was frustrating due to online option not working for my case and telephoning just ended in an endless queue to speak to a human. Fortunately the situation was rescued... Voir plus
I wasn’t having a good experience until Angela Turner returned my call earlier this afternoon. CHEC cancelled my appointment for November 11th which I made over a month ago. No explanation, just... Voir plus
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Royaume-Uni
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The member of staff (Emily) was very friendly and helpful, making booking the appointments very easy, as she explained everything as we went along.
The staff are very kind and helpful.
Rebecca went the extra mile when helping me book a future appointment. I can't thank her enough.
Not had my procedure yet but wanted to say Amanda was brilliant with me over the phone, she was reassuring and kind.
Thanks Amanda you are a credit
The company did well because they followed up on an appointment via the NHS which I hadn’t followed up on. Sage was extremely helpful, polite and friendly. This gives a very good first impression of the company.
Jade was very helpful, and dealt with all aspects of my query quickly and efficiently.
I had a very positive experience speaking with Claudia regarding my endoscopy appointment. She was extremely supportive, kind and cooperative throughout our conversation. She listened carefully to my concerns, explained everything clearly and made me feel reassured and comfortable.
It was really refreshing to speak with someone who was so patient, professional and genuinely helpful. Claudia was excellent in the way she handled my questions and made the whole process much easier for me.
Thank you, Claudia, for your kindness and support. I really appreciate the help and excellent service I received today. It was a very positive experience.
I was called by Mike who talked me through the details of the forthcoming phone consultation and the gastroscopy appointment. He was professional and thorough with a friendly, reassuring tone.
Very pleasant phone call from Saudah Atcha. A speedy appointment also.
My appointment was cancelled at the last minute, having already waited 3 months for this appointment I was naturally concerned.
Dianne Johnston was amazing in trying to find me an appointment ASAP. She was so pleasant and patient and phoned again as had found an appnt within 2 weeks.
Thank you Dianne for your care.
Charlotte who I spoke was brilliant with handling my call being very clear on my options as to where I had go to and the earliest available appointment . She was very friendly and even had the same birthday as me.
Every thing was explained, nice and easy, so I understood everything
Lady who took my call was very friendly, patient and helpful. She rearranged my appointments as I was on holiday when my original appointments were due.
Claudia the lady I spoke to on the telephone was so helpful and friendly when booking my appointment. Many thanks Claudia!
Claudia was very helpful, professional but also friendly!
My original appointment witch was an urgent one over 2 months away was rebooked to an earlier one thanks to the staff at CHEC. The lady who phoned me was very polite understanding and most of all caring in what we discussed. It was nice to actually speak to a human instead of a machine. 5 stars all the way
Called to check my email had been received. I had sent to the wrong team but the kind member of staff asked me to resend, waited and confirmed receipt whilst on the phone. Really helpful from Nicola.
Staff here go above and beyond for there patients, after a huge mess up made by my gp surgery a lovely lady called Emily worked very hard to get it all sorted out for me making sure I didn’t miss out on the healthcare I needed , I’m so grateful for staff like this which unfortunately these days is rare so thank you Chec Worthing especially Emily !!
A very efficient and helpful booking coordinator sorted my appointments out.
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