Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus
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Michael Hall from CHEC telephoned yesturday 5th of October to arrange appointments for myself. He was a breath of fresh air, polite, professional and had a caring nature. I understand CHEC is a new se... Voir plus
L'entreprise a répondu
ATTEMPTING TO BOOK BY PHONE: Difficulty was encountered in selecting the Worcestershire venue. Advised to retry after 23 December !!! Only after requesting a phone call was the situation resolv... Voir plus
Attempting to make an appointment was frustrating due to online option not working for my case and telephoning just ended in an endless queue to speak to a human. Fortunately the situation was rescued... Voir plus
I wasn’t having a good experience until Angela Turner returned my call earlier this afternoon. CHEC cancelled my appointment for November 11th which I made over a month ago. No explanation, just... Voir plus
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Tayyibah Patel was very helpful and patient. She stayed with me on the phone until my request was dealt with.
5 stars.
Claudia was very helpful and very efficient.
Excellent service from
Diane Murray today. She listened to my query and couldn’t do enough to help resolve the issue. She went above and beyond! Thank you Diane, excellent customer service

Réponse de CHEC
Very professional and caring, and listened to what I had to say, jade was very helpful and got me to where I needed to go thank you .
Booking process was quick and easy. Kirsty was very helpful and friendly.
Kannan was very helpful and spoke slowly to explain about my pre assessment with the nurse and found me suitable date and time for my procedure.
From the moment the phone was answered Lauren was very attentive and understood the situation with my dad, when it was explained to her. She made the booking a pleasant and easy experience. Great service.
Nicola was very helpful and found an appointment for my husband at a convenient location. She was cheerful as well which was nice.
Claudia was very helpful and kind speaking to me. Overall great experience particularly from her. :)
I would like to provide some positive feedback for Claudia from the CHEC who was dealing with my Endoscopy appointment. Claudia was extremely helpful, friendly and professional when I called. She efficiently arranged my endoscopy consultation with the nurse as well as my hospital appointment, making the whole process straightforward and stress-free.
She was prompt, patient and very pleasant throughout the conversation, and I really appreciated how quickly she dealt with everything. Excellent customer service! Thank you, Claudia!
Nicola helped me change my appointment to a more convenient time and was understanding with my request and answered my questions
A professional and friendly agent took my call and dealt with my enquiry. She was very helpful and explained everything clearly
Sally was very helpful and kind, she answered and explained all of my queries to put me at ease.
Claudia was very helpful, friendly and made me feel very comfortable discussing my queries. She was brilliant and efficient, a great customer experience.
The whole team at CHEC Blackpool were on point from the two ladies on reception, the pre-treatment nurse, the operating theatre nurses, the anaesthetist the eye surgeon, and the post-op nurse. The whole team did a great job and were thorough and pleasant to deal with. It was my first cataract op, so I was a little nervous beforehand but it all went very well and I felt fine during the operation. A+++
Emily organised my blood results and appointment. Took all the stress out of it.
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