Called this company by mistake thinking it was insurance company. Gentleman call Hayden was my first contact and he gave me a reassurance and fabulous advice. Company provided me standard hire car. Th... Voir plus
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Lisez les avis des autres
can’t thank Claimsline enough for the excellent service I received after being involved in a road traffic accident. The whole process was handled professionally and efficiently from start to finis... Voir plus
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Claimsline dealt with my ‘write off’ very quickly, my car was damaged outside my house on the Tuesday morning, by Wednesday evening my damaged car was recovered and by Thursday I had a hire car to... Voir plus
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I had an accident at work that unfortunately wrote my car off I rang through and spoke to a bloke called guy who helped me through the step by step process and kept me on contact all the time and upda... Voir plus
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À propos de l'entreprise
À propos de Claimsline
Écrit par l'entreprise
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Coordonnées de contact
Royaume-Uni
- claimsline.com
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I found the the communication helpful…
I found the the communication helpful and friendly and easy to make contact with.
9 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Ray,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
I was in a car collision and wasn’t…
I was in a car collision and wasn’t sure what I needed to do. I got in touch with claimsline and they helped me with everything I needed. Couldn’t recommend enough. Great team.
9 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Alex,
Thank you so much for your kind words and 5-star review! We are glad we could support you after your collision and make the process as smooth as possible.
Wishing you all the best,
The Claimsline Team
Was so worried when I crashed
Was so worried when I crashed, claimsline helped me a lot. Many thanks to the team.
11 juin 2025
Avis spontané
Réponse de Claimsline
Hi Susan,
Thank you for your 5 star review. We are pleased we could assist with your accident
It's great to hear that our team was able to help when you needed it most
Take care,
The Claimsline Team
So far so good
So far so good, they are sorting my claim out great everyone is really helpful
9 juillet 2025
Avis spontané
Réponse de Claimsline
Hi,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Hayden has been excellent!
Hayden my claims handler, has been informative and helpful every step of the way so far. I hope everyone gets the same level of support and understanding from any company they deal with.
8 juillet 2025
Avis spontané
Réponse de Claimsline
Hi,
Thank you so much for your kind words and fantastic review! We're thrilled to hear that Hayden has been informative and supportive throughout your claim.
It's always our goal to make the process as smooth and reassuring as possible, and we're so pleased to know your experience reflects that.
All the best,
The Claimsline Team
As a result review of an accident
As a result of an accident, not my fault, claimsline contacted me , they explained the process and what was happening step by step they were very efficient and rang me several times to see if I was ok .
1 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Martina,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
The kindness and understanding of all…
The kindness and understanding of all the staff was outstanding. A very smooth process throughout the process.
2 juillet 2025
Avis spontané
Réponse de Claimsline
Hi John,
Thank you for your kind words and 5-star review! We are so pleased to hear you found our team helpful and knowledgeable
Take care,
Claimsline Team
Five Stars
Following a recent accident that was not my fault I immediately contacted Aviva who were extremely helpful in all aspects of the claim process.
Steven was both calming and knowledgeable whilst talking me through the whole process.
His demeanour provided me with the confidence that the claim was in safe hands and would be resolved to my entire satisfaction.
I cannot praise highly enough the claim staff at Aviva.
A five star rating from me
3 juillet 2025
Avis spontané
Staff were very friendly and helpful
Staff were very friendly and helpful, the claim was resolved quickly and when I called for updates clear updates were given.
21 juin 2025
Avis spontané
Réponse de Claimsline
Hi Marcus,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Very satisfied with my overall experience especially from Matthew at access hire
I previous had an accident at no fault of my own I was panicking about calling claimsline as I can get very confused and stressed when on the phone to people especially when im not sure how to go about things but I called claims line who were extremely patient and very helpful with me they explained every part of the process to me which Infact was a lot easier than I thought it would be im very happy I chose this company as they made me feel at ease they even put me straight in contact to access hire who were again fantastic and extremely helpful a guy named Matthew Rees handled my file and was spot on with every part of it keeping me updated at all times and once again made me feel at ease as I was constantly stressing about the situation and how to go about it but by the very next day i had a hire vehicle from access hire delivered to my front door I would highly recommend them to anyone in need of a hire car in any situation thank you so much for all your help Matthew Rees 5 stars all the way
5 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Gary,
Thank you for your 5-star review and for taking the time to share your experience. We are really pleased to hear that our team was able to support you during this time. It's great to know that the process felt easier than expected and that you were made to feel at ease throughout.
We always aim to provide clear, compassionate, and efficient service, so it's fantastic to hear that this came across in your experience with both our claims team and the hire vehicle process.
We appreciate you taking the time to share your review.
Best regards,
The Claimsline Team
Claimsline took everything on
Claimsline took everything on, being extremely efficient, polite and courteous taking all of the worry away from the first phone call.
14 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Jason,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Last Saturday evening I was in an…
Last Saturday evening I was in an accident which was not my fault. I let my insurance know on Sunday dinner time and by mid morning the next day a car was delivered to my door.
All through the process I have been supported and my welfare considered as I had been injured. So far everything has been very satisfactory
12 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Andy,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Experience with the claim has been fast…
Experience with the claim has been fast and very effective. I had a car accident at no fault of my own and had a replacement car sorted within a few hours. Great communication throughout the claim.
3 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Stephanie,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
I was involved in an accident on 24th…
I was involved in an accident on 24th June, which was not my fault. Claimsline were brilliant, very calm and reassuring in a stressful situation. They arranged for my car to be towed from the scene and I had a very nice hire car delivered the same day. My car was subsequently written off and I have been kept updated throughout the entire process. Everyone I have dealt with has been friendly and very helpful. Would recommend!
24 juin 2025
Avis spontané
Réponse de Claimsline
Hi Susann,
Thank you for your 5-star review.
It's great to know that our team was able to assist quickly and help get you back on the road.
Your feedback means a lot to us, and we are pleased to hear that you felt reassured and well-informed throughout the process. We’ll be sure to pass your kind words on to everyone involved.
Best wishes,
The Claimsline Team
Fantastic was put at ease straight away…
Fantastic was put at ease straight away completely took the stress of me and sorted everything out. Fantastic service, very pleasant guy and couldn't do enough for me.
20 juin 2025
Avis spontané
Réponse de Claimsline
Hi Tara,
Thank you for your 5-star review. We are pleased to hear that you felt supported during your recent experience and that the service provided met your expectations.
Take care,
Claimsline Team
Excellent service
Involved in a collision claims line were very quick to help Rick was very helpfull and sorted things out for me would definitely recommend
9 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Steve,
Thank you for your 5-star review. We are pleased to hear that Rick was able to assist you quickly and help sort everything out after your collision.
Take care,
The Claimsline Team
Excellent service
Excellent service. Ben was really helpful. Talked me through the process. I had a hire car within 24 hours delivered to my door.
19 juin 2025
Avis spontané
Réponse de Claimsline
Hi Christine,
Thank you for your 5-star review. We are delighted to hear Ben was able to support you so well and that everything went smoothly with your hire car.
Take care,
The Claimsline Team
Claimsline has an excellent service…
Claimsline has an excellent service from that first call with Stephen everything is taking care off
20 juin 2025
Avis spontané
Réponse de Claimsline
Hi David,
Thank you for your wonderful feedback. We are delighted to hear that your experience with Claimsline, particularly your initial interaction with Stephen, met your expectations. Providing a seamless and professional service is our priority, and we’re pleased to know everything was taken care of to your satisfaction.
Take care,
claimsline.com
They helped me understand everything…
They helped me understand everything that was going on. They kept me updated and discussed with me all my options. They were quick with hire cars and all round nice people
26 juin 2025
Avis spontané
Réponse de Claimsline
Hi,
Thank you for taking the time to share your experience. We are pleased to hear that you felt well-informed and supported throughout the process, including prompt hire car arrangements. Thank you for your 5-star review!
Take care,
The Claimsline Team
I was involved in an accident
I was involved in an accident, but not in the car, I spoke to the helpline, and it was taken over, courtesy car was immediately provided, very pleasant to talk to the staff on the help desk, thanks for the good work,
Johnson
7 juillet 2025
Avis spontané
Réponse de Claimsline
Hi Johnson,
Thank you for your kind review. We're glad we could support you promptly, and it’s great to hear that you received a courtesy car without delay. Your feedback about our staff is truly appreciated — we’ll be sure to pass on your thanks.
Take care,
The Claimsline Team
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