Just ordered a black track suit that I was looking for from Clovedale, the men's clothes on their website look very stylish and might tempt me to order more from them. I will see how this delivery goe... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Delivery took 16 days and when arrived the packaging in flimsy plastic bag, no box. Shoes squashed in the bag and the material of the shoes look like cardboard all squashed up. However ive tried them... Voir plus
L'entreprise a répondu
Website is clear and easy to use unlike some I have encountered recently . Obviously haven’t received the goods yet as only ordered this morning but my experience so far has been good.
It was very easy to navigate through the site, the site is very well organised. My only issue is the shipping. It was saying premium shipping but didn’t specify how long. I had to go back into the shi... Voir plus
L'entreprise a répondu
3,8
Bien
317 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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A nice range of high quality clothing…
A nice range of high quality clothing at competitive prices. Good description of items with sizing charts.
Easy to navigate site and ordering process. Customer services were very prompt and helpful when querying an order. Proactive communication throughout.
28 mai 2026
Avis spontané
Réponse de Clovedale
Hi K B,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Friendly communication
Friendly communication. Ive only just placed my order but everything feels positive so far. Great reviews from others too
4 juin 2026
Avis spontané
Réponse de Clovedale
Hi C,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Not only did i get what i was looking…
Not only did i get what i was looking for but the price was fantastic too. Within seconds i got a confirmation message and item being processed already. Enjoyable shopping experience
4 juin 2026
Avis spontané
Réponse de Clovedale
Hi Sharon,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Good sale price on the dress
Good sale price on the dress. Quick easy check out
4 juin 2026
Avis spontané
Réponse de Clovedale
Hi Harriet,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Réponse de Clovedale
Hi Ceris,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Website was easy to navigate
Website was easy to navigate . No issues at all . It is the first time I have used clovedale and will use them again in the future
4 juin 2026
Avis spontané
Réponse de Clovedale
Hi Jan,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Disgusted
Ordered a jacket from this company no way was it a XL the sizing was for a child.
When emailing customer service they wanted pictures of labels and the product . I sent through pictures showing no labels of sizing. Then they wanted more pictures. They offered me to keep the jacket and send another £12 something for a second jacket. I didn’t want another just wanted to return. They even quoting international policy.
To return they don’t send an address.
28 mai 2026
Avis spontané
Réponse de Clovedale
Hi Lesley,
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Mary Jane shoes
Easy to order, lots of lovely styles, colours and products to choose from.
Easy to access the website
4 juin 2026
Avis spontané
Réponse de Clovedale
Hi Mandy,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Do not order from this company !!
Do not order from this company !!! Took nearly two weeks to arrive and then I wasn't happy with the fit .and quality so wanted to return it !! Their easy no hassle returns dosent exist asked me for photos (which im not sending)so they could decide if i could return it never heard a company ask for this.before It's as if they don't believe me so will be their word against mine so we know which direction that will go !!!
I thort this company was a london based company seems they from the Netherlands and the returns is to China !!!
So avoid this company like the plague!!!
1 juin 2026
Avis spontané
Réponse de Clovedale
Hi IvanSmith,
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Avoid this company
Avoid this company, the negative reviews here are 100% correct, Expect to receive your items poorly made in around 3 weeks and looking nothing like the advertised pictures you purchased them from, sizing is all wrong, and have a good camera ready to take multiple pictures for them, only to be told you have to cover the cost of returning the items "Hassle Free!" Dont buy here!!!!!
3 juin 2026
Avis spontané
Réponse de Clovedale
Hi Steel,
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
CHINESE SCAM
STEER CLEAR OF THIS COMPANY. COMPLETE SCAM
CHEAP GOODS FROM CHINA. CARDIGAN I ORDERED WAS SO FLIMSY THE STITCHING HAD UNRAVELED LEAVING A BIG HOLE. RETURN POLICY STATES THAT CUSTOMER PAYS FOR REURNS APART FROM IF THE ITEM IS FAULTY. DESPITE PHOTIGRAPHIC EVIDENCE THEY REFUSE TO SEND TRACKING INFORMATION AT THEIR EXPENSE. THEY SAY THEY WILL SEND ANOTHER GARMENT OR I HAVE TO PAY FOR THE RETURN. THEIR WHOLE WEBSITE IS A SCAM - RETURN POLICY IS A LIE AND THEY ARE CONNING CUSTOMERS THINKING THEY ARE GETTING A QUALITY PRODUCT AT A PREMUIM PRICE WHEN ALL ITEMS ARE MADE IN CHINA, ARE EXTREMELY POOR QUALITY AND NOTHING LIKE THE PHOTOS ON THE SITE. THIS COMPANY ALSO GOES BY THE NAME MOVA AND LABEL LONDON SO PLEASE SEE TRUSTPILOT REVIEWS OF THESE COMPANIES.
THE POSITIVE REVIEWS HERE ARE AGAIN DUE TO CONNING NEW CUSTOMERS THAT THEY WILL RECEIVE 50% REFUND IF THEY GIVE POSITIVE REVIEW - YOU WILL NOTE THAT THESE CUSTOMERS ARE GIVING REVIEWS BEFORE THEY HAVE ACTUALLY RECEIVED THEIR PURCHASE AND SEEN THE APPALLING QUALITY.
AGAIN DO NOT BUY FROM THIS COMPANY
3 juin 2026
Avis spontané
Réponse de Clovedale
Hi Alison,
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Very easy to order and purchase things…
Very easy to order and purchase things I like, so thank you for that, also love the style of the trousers and they aren’t even here yet, but was exactly what I was looking for.
3 juin 2026
Avis spontané
Réponse de Clovedale
Hi Perry,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I just wanted a green dress for my…
I just wanted a green dress for my birthday and it came up and I instantly liked the look of it ,I hope I feel the same when its delivered.
3 juin 2026
Avis spontané
Réponse de Clovedale
Hi Penny,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy to order
3 juin 2026
Avis spontané
Réponse de Clovedale
Hi Ruth,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Ordering was easy and straightforward
Ordering was easy and straightforward. Looking forward to receiving an amazing coat.
3 juin 2026
Avis spontané
Réponse de Clovedale
Hi Atkins,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great products at a great price and…
Great products at a great price and easy to order .
3 juin 2026
Avis spontané
Réponse de Clovedale
Hi Julie,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Réponse de Clovedale
Hi,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
SCAM STAY CLEAR
The website says “no hassle returns” I've had everything but. This is company is a scam and been nothing but hassle - sent mutliple emails due to the dress been such cheap material and they offer a return which is £40 back to china so i would be more out of pocket and all they have offered is 30% refund in the extact same font as everyone has who has been ripped off by them. They are SCAM stay clear unless you wanted to be robbed by them and never get your money back and have something that feels cheap and doesnt fit
2 juin 2026
Avis spontané
Réponse de Clovedale
Hi katie,
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Réponse de Clovedale
Hi,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
First time using Clovedale
First time using Clovedale. Their clothes are beautiful, look forward to wearing my dress for all the events i have coming up.
1 juin 2026
Avis spontané
Réponse de Clovedale
Hi Sammy,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
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