Compare Your Parking Avis 

Do not use this company I have reported them to UK Consumer protection law they will not give me their business legal name and address you are legally required to provide this i am trying to get them closed down so can not do this to others.

Booked months in advance - they cancelled my parking 48 hours before departure. Said it was the service providers who cancelled. If i were to cancel it would cost me £20 admin fee. If they cancel at short notice then there is no compensation especially if you need to book within 48 hours, the parking fees are inflated - don't use....

I booked Heathrow Park & Ride (who are also Gregg Maurice Ltd.) via the ‘Compare Your Parking’ comparison site. They rated this company 4.8 out of 5. Goodness knows where this rating came from, certainly not from Trustpilot. I have also researched other company’s they promote and these too have

appallingly bad customer service scores. I would strongly advise against using this comparison site.

This company completely ruined the end of our holiday. First, the drop-off isn't at the main terminal as advertised; it’s at the Green Car Park 600m away, meaning you have to drag your bags on foot. You also have to pay a £13 entry ticket yourself, then wait 30 minutes for a driver.
Getting hold of customer service is nearly impossible. The phone lines either don't work, go unanswered, or are too noisy to understand the agent.
The return was a disaster. I was repeatedly lied to over the phone, being told the car was "10 minutes away" on three separate calls. It turns out they lost my car in the grid because they logged the wrong return date. We were left stranded in a freezing car park for two hours with no seating, alongside several other families with young kids. To top it off, I had to pay another £13 ticket just to exit. Terrible, unprofessional, and completely unreliable.

I wish I had read the reviews in advance. OMG, what a disgusting company. They illegally use another company's logo to sell a different company's service, they hide extra costs and cancellation charges behind clicks (when, under law, they should be transparent), and they don't adhere to consumer law. Stay away. You will be fleeced and, no, they will not refund.

I wish to book parking, but the operator of this site WILL NOT REVEAL ESSENTIAL INFORMATION before you book and pay for it. I called the number and spoke to an individual in order to establish the location of the drop point. He would not reveal this, and stated you have to pay for it first!

Call me old school ... but shouldn't a customer know what the details of the service they are buying are, before having to fully pay for that service??

this is not a site i would trust i stupidly booked from here without reading the reviews of the company as i thought it would be a safe place to book…… the company i booked with saphire parking has got the worse reviews ever over and over again yet this site still promotes them… i should of read reviews yes but you would think this site would at least check who they are reffering you too

I’m sure this won’t be the first time you will read about this same experience. They sold me parking with an unlicensed provider. Upon arriving back to Luton, police had seized the car park, and lots of cars missing and have had crime commited using them. AVOID AT ALL COSTS

We used this site for parking at Stansted airport. We used a company called PARK SPOT MEET & GREET only to find out that STANSTED AIRPORT themselves are trying to get the banned as they Re using their carparks illegally to pick up and drop off cars, Stansted airport have not authorised them as a company. We only found this out as our car was 50mins late getting to us despite multiple calls to the company and been told your car is on its way.
I'm absolutely shocked that a comparison site even entertain companies like this on there website. Be very careful when booking through this site.

Do not use. Lots of hidden charges. Allowing cowboys to scan people.

I booked Heathrow Meet & Greet parking through Compare Your Parking and was allocated Air Parq Ltd.

Unfortunately, the service was extremely poor. On our return to Heathrow, we followed the provider’s instructions and called from baggage claim at 19:50. Our car was not returned until 21:24 — a 94-minute wait.

We were travelling with a two-year-old and a five-year-old who desperately needed to get home to bed. Another customer who arrived after us received his vehicle before we did.

Our car was subsequently returned with rubbish inside, mud through both footwells and an unpleasant smell, requiring additional cleaning. We were also charged £8 at each end of the booking, which we do not believe was adequately disclosed when we booked.

I complained directly to the provider and requested reimbursement of £127.79. The response I received did not address my refund request.

I have now complained to Compare Your Parking and asked them to investigate the provider and explain what checks they undertake to ensure the companies advertised through their platform continue to provide an acceptable service.

I would personally not use Compare Your Parking again without independently checking the actual parking provider first.

AVOID AVOID AVOID
I booked Meet and Greet through their nominated company Express Parking at Stansted Airport. I would avoid at all costs.
1) There is no company branding when you deliver your car so very unclear how the drop off works. Eventually you are approached by someone with no identification or paperwork and hand over your key (I should have known better).
2) Very late delivery of car when we returned to airport.
3) Wheel arches covered in mud so assumed parked on field.
4) Damage to nearside bumper.
5) Money (I use for shopping trolley) missing from centre console.
AVOID AVOID AVOID

Been in UK for ages but nothing more better than saving time and effort using their services, highly recommended

Had a very good polite and smooth experience with this company. Travel on 27/07/2026 and return on 09/08/2026. Both dropping off and picking up experience was polite and smooth specifically when travelling with disabled mother. Waiting time was the major concern but it was good and accessible overall.

Shocking and do not use
The company do not respond to complainants and we were given the biggest cowboy meet and greet ever ,so much so we had a que of almost 20 cars behind us as the security wouldn’t let is through the barrier ,then some bloke came over on a scooter and asked us to follow him to the raddison hotel to drop of the car as they clearly were not authorised to allow cars into the car park .
We sent an email few weeks ago with zero response
Do not use this comparison site

I booked Stansted meet and greet parking through Compare Your Parking. The service was sold as Prime Meet & Greet and the provider shown on my confirmation was SC Parking Limited.

The drop-off and collection point was the Green Short Stay car park. I appreciate this may be a Stansted/third-party arrangement rather than the parking company’s fault, but it is listed as a 4 to 7 minute walk from the terminal and felt longer than that. It did not really feel like the convenient meet and greet service I have used at other London airports.

The drop-off and pick-up process itself was okay, although there was more of a wait after calling on our return. It also did not feel especially professional. There was no ticket or proper handover, just a man with no visible company identification or branded hi-vis who I handed my keys to.

The main issue was the condition of my car when it was returned. The driver’s footwell and pedals were covered in mud/dirt, and the outside lower door and sill area were also heavily marked with mud. This was not how the car was handed over. From the condition it came back in, it appears the car had been parked or moved through a very muddy area.

I will not be using this company again. It has also made me seriously reconsider using any third-party meet and greet parking service in future. I would rather use long stay parking, where at least I know where my car has been.

Well, well, well, just to summarise how it went through.
Some guy came to pick up my car with the coffee and croissant in his hand literally showing piece of it in his mouth with no paperwork just showing from his phone reservation paperwork with my car plate.
No pictures were taken.
On return, it took them one hour to come with my vehicle. However, the speakers were blown because of the angriness of the driver during pick up procedure.
There is no such scheme to complain to send an email or do anything else apart from phone number to speak with the Pakistani guy who is helpless…
Proper scam

Been In.UK as student for couple of years using this service through my journey, exceptional service highly recommended for time saving

Used their service for airport car park, highly satisfied, nothing more convincing and time saving than this one.