Ease of online custom purchase. Quick communication to verify the custom sizing. Clear communication on ordering and shipping. Turn-around time from order, shipping, and receiving is shorter than Am... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Inept employees, inconsistent information, ludicrously false measurements, lies, being treated like a child on the phone, and hopefully they process a full refund promptly for an order that was ca... Voir plus
L'entreprise a répondu
Well thought out process from start to finish. I was able to correct a couple of measurement mistakes thanks to one of your team members that had reviewed my measurements and pictures of my Green Eg... Voir plus
L'entreprise a répondu
Overall an excellent experience. Website was very easy to navigate and make initial purchase. I did make a mistake in measurements and needed to utilize the insurance I purchased. The 2 people I worke... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Coordonnées de contact
Old Norcross Rd 595, 30046, Lawrenceville, Etats-Unis
- coversandall.com
4,1
Bien
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very poor manufacturing and bad customer service
Very poor manufacturing and customer service after purchase. I ordered patio furniture cushions with dimensions of 20 width and 23 depth and 4 inches thick. I received cushions of 23 width and 20 depth. The zipper placement of the cushions and the ties in the back don’t let me just turn the cushions and have them look correct on my patio furniture. I contacted their customer service and they will do nothing at all. This company manufactures and ships from India so the cushions took over 3 weeks to arrive even though the website gives a deceptive few days of delivery estimate when ordering. I had to chargeback the purchase with my credit card since the cushions I received are not usable and they refused to send me correct cushions or refund my purchase.
17 août 2026
Avis spontané
Réponse de Covers&All
We are sorry for the inconvenience caused to you. Unfortunately, we are unable to locate the order details. Could you please share your order number and details regarding your concern with us at reviews@groupbayport.com so we can verify the information and assist you further?
Please note that if a chargeback has already been filed, the system may not allow us to provide a resolution while the disputed amount is on hold.
Easy online instructions
Easy online instructions. Fast delivery. Cover came out perfect!
11 août 2026
Avis spontané
Réponse de Covers&All
Hey Gail! We are delighted to hear that you are pleased with our product, ordering process and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fits poorly
I carefully measured the cover needed using the provided guidance. The cover that was made is way bigger. This results in the wind catching it and blowing it around. Another issue is that the cover was advertised with standard elastic on the bottom. I added the corner straps for additional securing. The cover made did not have the elastic. Also, the clasps for the corner straps required two hands to unclasp, a poor design selection. I wanted a snug custom made cover. I ended up with a baggy generic looking cover that is not secure in the wind.
18 août 2026
Avis spontané
Réponse de Covers&All
Hi John, We sincerely apologize that the cover did not meet your expectations, particularly regarding the fit, elastic, and securing straps. We understand your concerns and would appreciate the opportunity to review this properly.
Please email us at reviews@groupbayport.com with your order details and, if possible, photos of the cover fitted on your item. Our team will review the matter and assist you with an appropriate resolution.
Updated - GREAT product GREAT value - Sometimes : (
Great product at a very reasonable price!! Outstanding quality as well. Will order more!
UPDATE:
Well I did order again and the experience was unfortunately very disappointing. The custom product was not made to the specifications. When making contact responses were random and slow. They even questioned me on the truth of the custom order and required a video proof. Once they agreed the order was wrong they offered replacement or a partial refund. I feared the order would be wrong again so I accepted the partial refund. It took several messages and over 10 days to finally get the partial refund.
18 août 2026
Avis spontané
Réponse de Covers&All
Hi Sheila, Thank you for your fantastic feedback! We’re delighted to hear that you’re pleased with the quality and value of your purchase. We truly appreciate your support and look forward to serving you again!
I was able to customize all of the…
I was able to customize all of the covers. Fast process, fit great.
1 août 2026
Avis spontané
Réponse de Covers&All
Hi Craig, Thank you for your great feedback! We’re delighted to hear that you found the customization process fast and that all of your covers fit perfectly. We truly appreciate your support!
Work quality
I could not be more impressed with a company than I am with yours. The service was excellent. The price was lower than what I had been expecting. The communication with each step was excellent. The quality of the material is A#1. The workmanship on that material is top grade. But the best part of all is that I was given a particular date for my cushions to arrive, and they did not!! They arrived 7 days before that date!!
7 juillet 2026
Avis spontané
Réponse de Covers&All
Hi Joey, Thank you so much for your incredible feedback! We’re delighted to hear that you were impressed with the service, communication, pricing, quality, and workmanship. We’re especially pleased that your cushions arrived seven days earlier than promised!
Your kind words mean a great deal to our team, and we truly appreciate your support.
Website made it easy to order
Website made it easy to order. Received sooner than promised and best of all it turned out perfect.
18 août 2026
Avis spontané
Réponse de Covers&All
Hi Karen, Thank you for your wonderful feedback! We’re delighted to hear that you found our website easy to use, received your order ahead of schedule, and were happy with the final result. We truly appreciate your support!
Everything came as ordered
Everything came as ordered. Third time I’ve ordered from Covers & All and as with my previous orders everything is well worth the money. Very satisfied again.
30 juillet 2026
Avis spontané
Réponse de Covers&All
Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover was just what we wanted
The cover was just what we wanted. Dimensions were right and it fit perfectly. The fabric is heavy duty and, I'm sure, will last a long time. It even came with a cover. Not our first order and won't be our last.
Don and Debbie L.
17 août 2026
Avis spontané
Réponse de Covers&All
Hey Don! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Built-in BBQ cover
Great quality product. Sturdy and easy to work with. Fit perfectly. Great value for the money.
This is the second time I've ordered from Covers & All and have been very satisfied both times with the ease of ordering as well as the quality of their products.
23 juillet 2026
Avis spontané
Réponse de Covers&All
Hey! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Measuring was SO easy with the Covers &…
Measuring was SO easy with the Covers & All diagram. It was also great to have them send a mockup so I could confirm the measurements. I had spent so much time scouring the internet for a cover to fit, I wish I had known about Covers & All from the beginning. I didn't think custom made covers would be affordable or I would have started my search there!
17 août 2026
Avis spontané
Réponse de Covers&All
Hi Melisa, Thank you for your wonderful feedback! We’re delighted to hear that you found the measuring guide easy to follow and appreciated being able to review the mockup before production. It’s great to know you’re happy with the fit and value of your custom cover. We truly appreciate your support!
Perfect addition to patio furniture
Easy to order with understandable measuring instructions, good quality product, and a fair price.
13 août 2026
Avis spontané
Réponse de Covers&All
Hi John, Thank you for your excellent feedback! We’re delighted to hear that you found the ordering process easy, the measuring instructions clear, and the product to be of good quality at a fair price. We truly appreciate your support!
I made a last minute change to my…
I made a last minute change to my custom cover and accommodated me with no issues.
8 août 2026
Avis spontané
Réponse de Covers&All
Hi Greg, Thank you for your kind feedback! We’re delighted to hear that we were able to accommodate your last-minute change without any issues. We truly appreciate your support and are pleased we could help.
I just found out there is no…
I just found out there is no return/refund . I was shocked to find out this was blue when I opened it. I thought I ordered black. This will look like a horrible on my pergola. I have no other use for this $300 tarp.
15 août 2026
Avis spontané
Réponse de Covers&All
Hi James, We sincerely apologise for the confusion regarding the colour of your cover and understand your concern.
As per the latest update, our team has offered you a replacement cover in black to resolve the issue. We hope this provides a suitable solution and ensures you receive a cover that meets your expectations.
Please let us know if you would like us to proceed with the replacement.
My deck box cover was a great fit!
10 août 2026
Avis spontané
Réponse de Covers&All
Dear Customer, Thank you for your lovely feedback! We’re delighted to hear that your deck box cover was a great fit. We really appreciate you taking the time to share your experience.
Custom order for 115” LED outdoor TV
Custom ordered the cover for an outdoor 115” LED all weather tv. Cover fit perfect, sized it a little big to get it on and off easier. Has been great helping keep dust and direct sunlight off the LED. Great quality product.
16 août 2026
Avis spontané
Réponse de Covers&All
Hey Isaac! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I placed an order for £1,100 of custom…
I placed an order for £1,100 of custom made covers on the 21st June for a delivery date of the 6th July, I had purchased the furniture already and was waiting to put outside, I contacted customer service on the 7th July and said I had not received and they assured me it would be with me on the 14th July, nothing received, I contacted them again and they apologised and offered me a 10% discount and said they would be with me on the 21st July, nothing received, I was then contacted on the 24th July to say my order was about to go in to production and they had some questions, they said they had been so busy, absolute waste of time it would have been another 3 weeks until delivery I cancelled the order and have gone else where. I do not recommend this company, terrible!
21 juin 2026
Avis spontané
Réponse de Covers&All
Hi Mr. Madigan, We sincerely apologize for the delays and poor communication you experienced with your order. The original delivery commitment was not met, followed by further assurances that were also not fulfilled. We fully understand why you ultimately cancelled your order and chose to purchase elsewhere.
This fell well below the standard of service we expect to provide, and we are truly sorry for the inconvenience and upset caused. Your feedback has been taken seriously and will be reviewed internally.
Repeat Customer!
This company does outstanding work and produces quality products in a timely fashion! We ordered a custom made cover for an outdoor chair 2 years ago and it is still holding up great. So much so that when we just purchased a new chair for the patio, we immediately went back to the Covers&All website and ordered a duplicate cover for the new chair!
26 juillet 2026
Avis spontané
Réponse de Covers&All
Thank you for choosing us again! We’re delighted to hear your original cover is still going strong after two years. Your continued trust means a lot to us, and we truly appreciate your support!
Used Product for Outdoor Couch Repair
Have 2 outdoor wicker like couches. The structure under the cushions is steel bands that have been breaking off from the frame. I measured out the approximate 80 x 20 and got reinforced edges and grommets every 6 inches. Product fit perfect, couch is more comfortable than ever. Quality appears to be very good. Hope it holds up but no reason to think it won't.
31 juillet 2026
Avis spontané
Réponse de Covers&All
Hey Brain! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product so far
Good product so far. Met expectations. Delivery was flawless.
16 août 2026
Avis spontané
Réponse de Covers&All
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.