Ease of online custom purchase. Quick communication to verify the custom sizing. Clear communication on ordering and shipping. Turn-around time from order, shipping, and receiving is shorter than Am... Voir plus
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Inept employees, inconsistent information, ludicrously false measurements, lies, being treated like a child on the phone, and hopefully they process a full refund promptly for an order that was ca... Voir plus
L'entreprise a répondu
Well thought out process from start to finish. I was able to correct a couple of measurement mistakes thanks to one of your team members that had reviewed my measurements and pictures of my Green Eg... Voir plus
L'entreprise a répondu
Overall an excellent experience. Website was very easy to navigate and make initial purchase. I did make a mistake in measurements and needed to utilize the insurance I purchased. The 2 people I worke... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Coordonnées de contact
Old Norcross Rd 595, 30046, Lawrenceville, Etats-Unis
- coversandall.com
4,1
Bien
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I bought 2 matching cushions with welts…
I bought 2 matching cushions with welts that are perfect! I asked for a special touch and they accommodated me pleasantly. Great communication, sewing skills and material. Good price for the quality received. Highly recommended!
12 août 2026
Avis spontané
Réponse de Covers&All
Thank you for the wonderful feedback, Shirley! We’re delighted the custom cushions turned out just as you wanted and that you were pleased with the craftsmanship, material, and service. We truly appreciate your recommendation!
Quality
Great quality and expedited delivery. COVERSand ALL went over and beyond to meet my expectations and create a custom cover for my Fishcamp fire pit. Perfect. The Cover will surely help it last a little longer in the elements. Thanks Covers and All! My third purchase ! 🥰
21 août 2026
Avis spontané
Réponse de Covers&All
Thank you for choosing us for the third time, Sandra! We’re delighted the custom cover fits your fire pit perfectly and meets your expectations. We truly appreciate your continued trust and support!
Awesome Service and Product Quality
Very impressive speed on the delivery of two different size beautifully made custom cushion covers for our Travel Trailer’s dinette cushions. They were Better than I imagined they would be.
10 août 2026
Avis spontané
Réponse de Covers&All
Dear Customer, Thank you for the wonderful feedback! We’re thrilled to hear that your custom cushion covers exceeded your expectations and arrived so quickly. It’s great to know the quality and fit were even better than you imagined. We truly appreciate your support!
Exactly the size and what we wanted
15 août 2026
Avis spontané
Réponse de Covers&All
Hi Sylvie, Thank you for your wonderful feedback! We’re delighted to hear that your order was exactly the size and style you wanted. We truly appreciate your support and are glad we could deliver just what you needed!
Perfect fit
Follow up questions asking for specific measurements before you started and it turned out it fits like a glove. Well done.
7 août 2026
Avis spontané
Réponse de Covers&All
Hi Russ, Thank you for your fantastic feedback! We’re glad our follow-up questions and attention to the specific measurements helped ensure a perfect fit. It’s wonderful to hear that everything turned out just right. We truly appreciate your support!
All Around Gold Medal
The company reached out to clarify the online order. Finished quicker than advertised. Arrived well-packaged ahead of schedule.
Quality fabric, zippers, ties, and stitching.
Job well done!!⭐️⭐️⭐️⭐️⭐️
19 août 2026
Avis spontané
Réponse de Covers&All
Hi Michael, Thank you so much for the fantastic five-star review! We’re delighted to hear that our team was able to clarify your order and that everything was completed and delivered ahead of schedule. It’s wonderful to know you’re pleased with the fabric, zippers, ties, and stitching. We truly appreciate your support and kind words!
The covers are made in India .
The covers are made in India .. I was very disappointed about this because I checked numerous times that I was ordering from an Australian site.
I also stupidly thought it included the inserts .. But NO so off to Clark rubber.
The covers themselves arrived early, were the correct size & seem to be well made.
21 août 2026
Avis spontané
Réponse de Covers&All
Hello Desmond, thank you for your feedback. We are glad to know that you are satisfied with the cover and turnaround time. However, we are sorry to note your disappointment regarding the manufacturing location.
We are a global business, and all our products are manufactured in India. This information is also mentioned in the FAQ section of our website for our customers' reference.
If you have any other concerns, please feel free to contact us.
The right product
The right product, the right size, the right color, and on time. That's what I asked for and that is what I received. Mission accomplished.
13 août 2026
Avis spontané
Réponse de Covers&All
Hey Jim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It fits perfectly!
The process was smooth from online ordering to delivery to placing the new cover on our fire table. It fits perfectly!
20 août 2026
Avis spontané
Réponse de Covers&All
Hi Joline, Thank you for your wonderful feedback! We’re delighted to hear that the entire process, from ordering to delivery and installation, went smoothly and that the new cover fits your fire table perfectly. We truly appreciate your support and are glad we could provide a great experience!
Easy to follow measurement instructions
What made my experience so great was the fact that the measurement guide is easy to follow and easy to understand. It was possible to get exactly what we needed in the size that we needed in a very timely manner.
17 août 2026
Avis spontané
Réponse de Covers&All
Hi Chris, Thank you for your wonderful feedback! We’re delighted to hear that you found our measurement guide easy to follow and that we were able to provide exactly what you needed in the right size and within a timely manner. We truly appreciate your support!
I love it .
I love it .. thank you. The package also came before the anticipated delivery date so I am grateful!!! The quality is top tier and fit my chairs perfectly. I will definitely order again .. once my back yard is complete!!!
17 août 2026
Avis spontané
Réponse de Covers&All
Hi Cindy, Thank you for your wonderful feedback! We’re delighted to hear that you love the quality and perfect fit of your covers, and that they arrived ahead of schedule. We truly appreciate your support and look forward to serving you again once your backyard is complete!
Easy to order and fast delivery
10 août 2026
Avis spontané
Réponse de Covers&All
Hey Mary! We are delighted to hear that you are pleased with our easy ordering process and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Réponse de Covers&All
Hey Tony! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent quality and customer service
I have ordered 2x already with this company. Absolutely amazing customer service. The website is easy to use. The customer service team make sure to send you the design for confirmation before working on the order. I also called the customer service team since I forgot to note something and they were so quick to help. I was happily surprised with their customer service team. Very helpful and efficient. And the product-- wow, excellent quality!! I lived in SoCal and Vegas with extreme summer heat and the covers have lasted so far. Really love this company and will use them again!
13 août 2026
Avis spontané
Réponse de Covers&All
Hey Toni! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product!!
Item shipped quickly and the quality is great. Fits perfectly. They even gave me the inside cushion even though I only ordered the cover which was a nice surprise. Would definitely buy again. The color was also perfect.
12 août 2026
Avis spontané
Réponse de Covers&All
Hey Andee! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality of the products is outstanding.
The quality of the products is outstanding which is why when I need cover something outdoors I order from your company.
3 août 2026
Avis spontané
Réponse de Covers&All
Hey Albert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
An absolutely terrible company!
An absolutely terrible company! Please do not order from them. They have delayed our order multiple times and our order was deleted from our account. When we called, they said the product was out of stock. We requested a cancellation and refund as we could not trust them at this point. They offered a 15 % discount if we continued with the order assuring us that it would be in production in a few days. We foolishly took the offer but a week passed and still no order had been processed. We called multiple times and sent emails to cancel only to be met with additional suggestions that we could switch to a new "upgraded" fabric for no extra charge. We have continued to say no and request a refund. So far this has not been successful. Their call center is in India and you cannot talk directly with someone from the cancellation team. Multiple times when calling they have hung up on me. This company is struggling with products and inventory and instead of fixing the issue they are taking their customer's money and making promises they cant keep. Don't be fooled by them. They will be reported to the BBB. Hopefully they will be put out of business.
19 août 2026
Avis spontané
Réponse de Covers&All
Hello Christine, we sincerely apologize for the inconvenience caused to you. As per your request, we have cancelled the order and initiated a refund request for the same. Once approved, the refund will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to reflect in your account. However, we will certainly consider all your feedback regarding our inventory and service to help us improve the customer experience.
The covers are exactly what I wanted
The covers are exactly what I wanted. They fit great, and the quality is exactly what I was looking for to cover my patio furniture cushions. I ordered for 2 chairs to try out the product. Upon receipt and trying them on the cushions, I immediately ordered for the rest of my furniture. They also provided good discounts on both orders.
19 août 2026
Avis spontané
Réponse de Covers&All
Hi Susan, we’re delighted to hear that the covers were exactly what you wanted and that you’re happy with the fit and quality. It’s wonderful to know that your experience with the initial order gave you the confidence to cover the rest of your patio furniture as well. We truly appreciate your continued support and positive feedback!
Easy to order using the drop-down…
Easy to order using the drop-down menus. Quality is always superior. We order new covers every time we add something new to the patio. The existing covers are aging well, as they've now been out for nearly six years in a harsh environment.
13 août 2026
Avis spontané
Réponse de Covers&All
Hi Shaun, we’re delighted to hear that you’ve consistently found the ordering process easy and the quality superior. It’s especially great to know that your existing covers have held up well for nearly six years in a harsh environment. We truly appreciate your continued trust and support!
Such amazing feedback and interaction…
Such amazing feedback and interaction with this team of great people. I wish I had more need. I’d buy again and again.
19 août 2026
Avis spontané
Réponse de Covers&All
Hey Rigdon! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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