Ease of online custom purchase. Quick communication to verify the custom sizing. Clear communication on ordering and shipping. Turn-around time from order, shipping, and receiving is shorter than Am... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Inept employees, inconsistent information, ludicrously false measurements, lies, being treated like a child on the phone, and hopefully they process a full refund promptly for an order that was ca... Voir plus
L'entreprise a répondu
Well thought out process from start to finish. I was able to correct a couple of measurement mistakes thanks to one of your team members that had reviewed my measurements and pictures of my Green Eg... Voir plus
L'entreprise a répondu
Overall an excellent experience. Website was very easy to navigate and make initial purchase. I did make a mistake in measurements and needed to utilize the insurance I purchased. The 2 people I worke... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Coordonnées de contact
Old Norcross Rd 595, 30046, Lawrenceville, Etats-Unis
- coversandall.com
4,1
Bien
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The customer service was excellent
The customer service was excellent, they really did a great job making sure my custom cover was perfect and it did end up being perfect
2 septembre 2026
Avis spontané
Réponse de Covers&All
Hey Olivia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Highly recommend!
We are very happy with our new cushions. They are well-made and look great! My questions upon ordering were answered and a proof of our project was sent over to approve. The cushions were made and shipped quickly and there was good communication throughout the process. This was a fantastic alternative to pricey local upholstery services.
2 septembre 2026
Avis spontané
Réponse de Covers&All
Hi Wendy, Thank you so much for sharing your experience! We’re thrilled to hear that you’re happy with your new cushions and that you found the ordering process smooth and communication helpful throughout. It means a lot to know we could provide a quality alternative to traditional upholstery services. We truly appreciate your support!
The email updates on order status.
1 septembre 2026
Avis spontané
Réponse de Covers&All
Hi Ken, Thank you for your feedback! We’re glad to hear that you find our email updates on your order status helpful. We truly appreciate you taking the time to share your experience.
Don't deal with this company
Don't deal with this company.
Can never deliver as ordered.
Excuses but worthless results.
Things are getting worse, they keep on sending me stories about a refund. Not received, more concerns.
30 août 2026
Avis spontané
Réponse de Covers&All
Hi Samuel, Thank you for sharing your feedback. We certainly understand your concerns regarding the delay.
We would like to clarify that the order was delayed primarily due to an unexpected inventory issue, which affected the fulfillment timeline. We sincerely apologize for the inconvenience and appreciate your patience and understanding.
We value your feedback and will continue working to improve our inventory management and fulfillment processes.
Réponse de Covers&All
Hi Chris, Thank you for your feedback! We’re glad to hear that you’re happy with the fit and quality of your cover. We truly appreciate your support!
You wanted me to double-check the…
You wanted me to double-check the dimensions, and the covers fit perfectly.
31 août 2026
Avis spontané
Réponse de Covers&All
Hi Ralph, Thank you for your feedback! We’re delighted to hear that double-checking the dimensions helped ensure a perfect fit. We truly appreciate your trust and are glad the covers met your expectations!
Impressed and Appreciative
This is my second order with Covers & All, and they never cease to impress. I really appreciate the communication they maintain throughout the process.
26 août 2026
Avis spontané
Réponse de Covers&All
Hi David, Thank you for your continued trust and support! We’re thrilled to hear that this is your second order with Covers & All and that you’ve been consistently impressed with our products and communication. We truly appreciate your feedback and look forward to serving you again!
Outstanding process and product !
Outstanding process and product- not an easy couch to fit and it's perfect. You exceeded all my expectations.
31 août 2026
Avis spontané
Réponse de Covers&All
We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Turtle speed shipping
The quality of the covers is nice and all but shipping is painfully slow, and the dates keep changing.
31 août 2026
Avis spontané
Réponse de Covers&All
Hello Zach, we are sorry for the inconvenience caused to you. We will surely pass your feedback regarding the turnaround time to the respective team to help improve the customer experience. However, we are glad to know that you are satisfied with the product quality.
WORST COMPANY EVER
WORST COMPANY EVER! I was told to give exact chair dimensions and they would make the proper adjustments so the covers fit. After receiving my order, they made the covers to the exact chair dimensions and they do not fit AT ALL! I called them right away and stated the problem which they asked for photos to see the covers, not fitting the chairs which I emailed them right away. One week from sending the photos and I still hadn't heard from them. So I tried calling and said I wanted it dealt with. After being put on, hold numerous times they hung up on me. And then I proceeded to call back two more times and just remained on hold before being disconnected. So now they won't even take my phone call. A complete waste of $400 and have covers that are useless to me. DO NOT ORDER FROM THIS COMPANY!
21 août 2026
Avis spontané
Réponse de Covers&All
Hello Chantelle, we are sorry for the inconvenience caused to you. The order has been processed as per the approved dimensions, with the standard leeway as mentioned on the website.
However, we apologize that our service did not meet your expectations. We will surely pass your feedback to the respective team to help improve the customer experience.
As we can see, our team has contacted you and offered a replacement with additional leeway to better address your requirements, as your satisfaction is our priority.
Réponse de Covers&All
Hey Harry! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Terrible
Terrible! They sent wrong size, looks terrible. Then they were terrible to communicate with, asking the same questions over and over. Finally, they admitted it was the wrong size but excused themselves, saying within 1 or 2 inches was close enough. They refused to refund me but instead, insulated me further saying I could reorder at a 30% discount! Unbelievable!! DO NOT ORDER FROM THIS COMPANY!!
31 août 2026
Avis spontané
Réponse de Covers&All
Hi Scott, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
It was easy to order
It was easy to order, arrived soon after & fit perfectly!
30 août 2026
Avis spontané
Réponse de Covers&All
Hi Janis, Thank you so much for your wonderful feedback! We’re delighted to hear that the ordering process was easy, your cover arrived promptly, and most importantly that it fit perfectly. We truly appreciate your support and are grateful you chose us!
Great work and quality material
Great work and quality material. The custom cover for my kayak fit great and was exactly what I expected.
28 août 2026
Avis spontané
Réponse de Covers&All
Hi Jim, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the quality of the material and that your custom kayak cover fit perfectly and met your expectations. We truly appreciate your support and look forward to serving you again!
The product was great
The product was great. Quick service and appreciated the updates on the order.
31 août 2026
Avis spontané
Réponse de Covers&All
Hey Kent! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great company to work with
Great company to work with, very responsive and helpful and the product is excellent
31 août 2026
Avis spontané
Réponse de Covers&All
Hey Ralph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Exceeded my expectations
These covers exceeded my expectations. Thick and sturdy. The fit on my speakers is perfect. I really like the zipper access to the front mesh.
26 août 2026
Avis spontané
Réponse de Covers&All
Hey Tim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Extremely well made
Extremely well made. Super happy with the quality of craftsmanship and fabric.
30 août 2026
Avis spontané
Réponse de Covers&All
Hey Leslie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers & All are simply the best
Covers & All are simply the best! Have ordered navy blue covers for various outdoor furniture pieces we have and they all match ..even with 5 years between orders. No color fading, no dye-lot differences. Exceptional quality and craftsmanship. Excellent! Highly recommend!!
18 août 2026
Avis spontané
Réponse de Covers&All
Hey Gina! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
communication was a bit challenging but…
communication was a bit challenging but the product did come out correct. Does take awhile to receive the product.
18 août 2026
Avis spontané
Réponse de Covers&All
We are delighted to hear that you are pleased with our product. However, we will surely consider your feedback in regarding to the service and delivery timeline to make the customer experience better. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.