Excellent service. Great products. Ordered a hat, 3 x blankets + a personalised baby grow. Very cute and adorable!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Honestly can't describe how amazing Cozy Crew Club are! After being let down by another company we contacted Cozy Crew to see if they could possibly sort us out with 2 t-shirts. Emma responsed super q... Voir plus
I previously purchased the hospital bag organiser wallets and the teddy bear muslin blanket and they are both amazing quality and the blanket is so cute as I also got it personalised! Recently I wa... Voir plus
I originally ordered through TikTok shop, and forgot to add name, font, colour ect, I contacted the Cosy club on every platform possible as some other businesses don’t always respond, the cosy club ac... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re a crew who believes in the power of getting COZY. We create the softest, warmest products that inspire moments of comfort and connection. From our best selling Baby Rompers to Personalised Bear Blankets we are never short on quality or designs.
Coordonnées de contact
Project House, Dallimore Road, M23 9NX, Manchester, Royaume-Uni
- info@cozycrewclub.com
- cozycrewclub.com
4,7
Excellent
262 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beautiful items will buy again and…
Beautiful items will buy again and again from this company ❤️
22 mai 2024
Avis spontané
Réponse de Cozy Crew Club
Thank you so much for your kind words! We're thrilled to hear that you love our beautiful items. Your satisfaction means the world to us, and we can't wait to have you shop with us again. If there's anything specific you're looking for or if you have any questions, please don't hesitate to reach out. We appreciate your support! ❤️🌟
Warm regards,
The Cozy Crew Club Team
Just placed my 3rd order for my…
Just placed my 3rd order for my daughter, beautiful clothing great quality at attractive prices especially when you get discount rewards. Speedy delivery really brilliant cannot fault anything.
11 mai 2024
Avis spontané
Réponse de Cozy Crew Club
Thank you for your continued support and for placing your third order with us! We're thrilled to hear you love the quality and prices of our clothing, as well as our speedy delivery. Your satisfaction is our top priority, and we’re glad to know you’re enjoying the discount rewards too. We look forward to serving you again soon!
Réponse de Cozy Crew Club
Thank you for your kind words! We're delighted to hear that you're pleased with our service and products. Your satisfaction is our top priority, and we look forward to serving you again soon!
Delivery very quick
Delivery very quick, I bought the little suit for my granddaughter to be , it is lovely
23 avril 2024
Avis spontané
Réponse de Cozy Crew Club
Thank you for your review! We're delighted to hear that you loved the little suit for your soon-to-be granddaughter and that our delivery was quick. We hope she looks adorable in it!
Name on blanket completely bent not…
Name on blanket completely bent not straight at all cannot even get refund as is personalised
11 avril 2024
Avis spontané
Réponse de Cozy Crew Club
We understand your frustration with the personalization not meeting your expectations. Our personalized products are specially crafted to your specifications, and we strive to ensure accuracy in every detail.We did reach out to you via email previously to address the problem, but unfortunately, we didn't receive a response. We're here to assist you in any way possible to resolve this situation to your satisfaction, please kindly send us an email back.
Réponse de Cozy Crew Club
Thank you for your kind review! We're thrilled to hear that our product made a nice gift for your niece. We appreciate your support and hope to serve you again soon!
Great service and amazing quality
Great service and amazing quality! Can’t wait to buy more xx
30 mars 2024
Avis spontané
Réponse de Cozy Crew Club
Thank you for your wonderful review! We're excited to hear that you’re happy with our service and quality. We look forward to helping you find more amazing items soon! xx
The best little comfortable outfits &…
The best little comfortable outfits & accessories
25 mars 2024
Avis spontané
Réponse de Cozy Crew Club
We're sincerely sorry to hear about your disappointing experience with the personalized backpack you ordered. Your feedback is invaluable to us, and we take it very seriously. We understand the importance of accurately representing our products, and we apologize if the item you received did not meet your expectations.
We have just sent you a direct message to resolve this matter promptly. Please rest assured that we are committed to ensuring your complete satisfaction, and we'll do everything we can to make things right for you.
Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to address your concerns.
I ordered the bear rucksack and paid…
I ordered the bear rucksack and paid the extra to have it personalised, the rucksack is lovely, great size for my little girls things but was very disappointed with the stitching of the name you can hardly notice it, unlike the preview it showed online when ordering!!
21 mars 2024
Avis spontané
All items are absolutely beautiful and…
All items are absolutely beautiful and amazing quality!!
19 mars 2024
Avis spontané
Bought this beautiful outfit for my…beautiful bear
Bought this beautiful outfit for my grandson that is due August the quality is amazing it’s something just a bit different will definitely buy again and would highly recommend
11 mars 2024
Avis spontané
Absolutely beautiful outfits recipient…
Absolutely beautiful outfits recipient was over the moon.Very soft.Delivery very quick
6 mars 2024
Avis spontané
Easy to order from delivery quick and…
Easy to order from delivery quick and the baby romper was love and soft for new baby
26 février 2024
Avis spontané
Amazing!
Placed my first order with The Cozy Crew Club last week. I ordered 3 rompers and a pair of socks.
They were shipped super quickly and arrived very neatly packaged.
The quality of each item is beyond luxurious, the material is so soft yet thick and each romper is so beautifully made.
Definitely worth the very fair price point, we’ll get all the use we can out of each piece before having to size up.
Thank you to Mandy and her amazing team at Cozy!
25 février 2024
Avis spontané
Absolutely the best products for your…
Absolutely the best products for your little ones great styles softest fabrics and the best service
20 février 2024
Avis spontané
I am recommending this company to all…
I am recommending this company to all my friends. My daughter is expecting our new arrival August. The quality and care put into the items and boxing up is outstanding.
1 février 2024
Avis spontané
It’s been over weeks since I placed my…
It’s been over weeks since I placed my order. The seller has not even shipped my items. Won’t be buying from this store again.
29 janvier 2024
Avis spontané
Réponse de Cozy Crew Club
Thank you for reaching out, and we sincerely apologize for any inconvenience you've experienced with your order.
Due to the recent adverse weather conditions caused by Storm Isha here in the UK, our operations have been significantly affected. Unfortunately, this has resulted in a delay of about 5-7 working days for shipments. We deeply regret any frustration this may have caused.
Once again, we appreciate your understanding and patience during these challenging circumstances. If you have any further questions or concerns, please feel free to reach out directly to our customer support team.
We look forward to rectifying this situation and ensuring you receive your shipment soon.
Best regards,
Emma
Cute and perfect
The products are gorgeous had a problem with one item but customer services was on to it straight away and responded very quickly. Will buy more items once baby has arrived.
8 janvier 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.