terrible experience. total ripoff. product was garbage. dispute currently ongoing with credit card. worst sign company ever. do yourself a favor and look to work with another company.
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Lisez les avis des autres
My sign is fantastic! It’s exactly what I was seeking. It’s perfect!!! Create Neon is easy to do business with. Hassan is terrific! Most importantly, the sign adds huge value to our business. Peopl... Voir plus
I would like to thank the team at Create Neon for the amazing job designing and producing 2 amazing neon signs for our girls bedrooms. After confirming the design and purchasing, the signs arrived t... Voir plus
What can I say, Amazing experience!! I had the pleasure of working with Saadia as my sign consultant and she was beyond accommodating! There’s a ton of ideas that flow when creating a sign and she was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Create Neon, we’re on a mission to light up brands and transform the way businesses show up to the world with our custom LED neon and illuminated business signs. We believe signage should do more than simply display a name or logo it should make a lasting impression, tell your brand story, and attract the right customers. We specialize in a full range of illuminated signage, including channel letter signs, backlit signs, front-lit signs, lightbox signs, and custom LED neon signs all designed to capture attention and reflect the unique personality of every business. Whether you’re looking to elevate your storefront, office, or restaurant, or add a personalized glow to your home, wedding, bar, birthday, or special event, Create Neon creates signage that stands out. We turn ideas from business logos and slogans to family names, event themes, or even favorite gaming designs into stunning illuminated pieces that add personality, atmosphere, and lasting impact wherever they’re displayed. We work closely with our customers from concept and design to production and delivery, providing expert guidance and installation support to ensure the final result perfectly represents your brand. With customers across the USA, UK, and Australia, Create Neon is trusted for high-quality craftsmanship, reliable service, and fast international delivery.
Coordonnées de contact
1968 S. Coast Hwy #5024 Laguna Beach, 92651, California, Etats-Unis
- 8449035564
- inquiry@createneon.com
- createneon.com
4,4
Excellent
361 avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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I can NOT recommend this company
I can NOT recommend this company. 1st sign arrived a month after I ordered it and was cracked / broken plus no plug was included for powering it up. A month later, a second "replacement sign" arrived with a European plug that does not fit for a US 110 outlet and wires were loose and not connect. 2+ months after placing my order, I still do not have a working sign which was paid for in full.
14 septembre 2025
Réponse de Create Neon
Hi Dave, thank you for your feedback. We are sorry to hear about your experience and want to address the points raised clearly for anyone reading this.
We want to clarify an important point regarding the plug. You ordered channel letters, which are individual illuminated letters designed to be hardwired directly into an electrical supply by a qualified signage electrician. Channel letters are not a plug and play product and do not come with a plug, as they are intended to be permanently wired in. This is standard across the entire channel letter signage industry.
We acknowledge that the first sign arrived damaged during transit and we apologise for that. A replacement was sent as quickly as possible to resolve this.
If there were any concerns about the wiring on the replacement, we would have been more than happy to assist and clarify the installation requirements. We would encourage you to reach out to us directly at info@createneon.com so we can ensure you have everything needed to get your sign installed and working correctly.
Create Neon
On time and good quality
We received our LED custom logo sign a few days earlier than requested. Everyone loved the sign and are discussing getting additional ones made.
26 septembre 2025
Great Customer Service
Great company to work with. Had an issue after a few months and they were quick to help. Will definitely be purchasing more signs in the future.
15 janvier 2025
Amazing Quality and Service!
We ordered our first custom neon sign from Create Neon with our logo and were so impressed with the quality and customer service that we ordered another one to hang in our office! The signs turned out even better than expected — bright, clean, and beautifully made. Highly recommend Create Neon for anyone looking for top-notch quality and great service!
10 septembre 2025
zero communication on when the item…
zero communication on when the item will arrive. We asked if it is a jbox or plugin install. No response for over a week. Come to find out it is a jbox install, which as you know requires an electrician vs plugin. Then when the item arrived, one O did not light up. I have emailed and texted, and finally received a measly response that they will get back with a solution.
11 septembre 2025
Réponse de Create Neon
I’m sorry to hear you felt disappointed. Your sign was tested and working before it left our factory, but it seems the “O” was damaged during installation. We’ve already remade that part and are sending it to you by express shipping at no cost.
I do think your review was a bit unfair, as we’ve done our best to resolve the issue quickly and professionally. Our signs are always made to industry standards and are best installed by a qualified electrician.
Kind regards,
Jordan
The sign came out really nice
The sign came out really nice. Sent the m logo from my business card it matched perfectly
2 octobre 2025
Avis spontané
Online experience top notch!
This is the first online service that got it right! I shared my logo and design and BAM 💥!!!!!! They came through without any issues! I am pleased this will hang in my trailer and can’t wait to show it off!!
11 août 2025
Avis spontané
Nothing like the mock-up draft!
The draft they sent did not look at all like what was sent…and no returns! Will never order from there again! Very disappointing! You can’t even see the main part of the design!
13 août 2025
Réponse de Create Neon
Hi Lisa, thank you for your feedback. We are sorry to hear you were disappointed with your sign, however we want to provide some clarity for anyone reading this.
The sign was produced precisely to the agreed specifications and approved mockup. Every detail of the final product matched what was signed off prior to production. We take great care to ensure our mockups accurately represent the finished product and in this case the sign was built exactly to that standard.
We would welcome Lisa to reach out to us directly at info@createneon.com so we can review the mockup and final product side by side and address any specific concerns.
Create Neon
Product was great as promised
Product was great as promised
designed our logo
very happy with our product
it came quickly and it was perfect
11 août 2025
Excellent communication and service…
Excellent communication and service from Jordan. Delighted with my second and new larger neon
8 août 2025
I have tried numerous times to make…
I have tried numerous times to make contact thru email and phone calls to support. No answers from you yet.
I was told a step by step instructions would be included as well as a hanging/install kit. I received neither and need assistance immediately.
21 juillet 2025
This came out way better than expected
This came out way better than expected! Very clean work. Will buy from them again!
14 juillet 2025
So far, I love it!
Overall and so far, I’m super happy. The sign is beautiful and looks sturdy. I think I see the glue a bit but it doesn’t bother me that much if it’s ensuring longevity. It’s been a couple of weeks since it’s been installed so I’m just glad it looks amazing and looking forward to it lasting. I’m also very pleased with the customer service and delivery. Thank you!
12 juillet 2025
This was the first order with Create…
This was the first order with Create Neon. We were very impressed!
15 juillet 2025
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