Crui.se Avis 

269
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Even though we did not have our cruise (canceled due to low level of water in Rhine) our experience with Crui.se was very good. Rebecca went above and beyond to get us a good deal and then sorted out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booking at short notice, Rebecca was helpful beyond belief. Not knowing how to download a Ryanair boarding pass for a flight from Manchester, she took pity on me, and offered to give up part of her... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed with the helpful advice and continued contact throughout my enquiry and booking. Both Carley and Rachel helped with potential cabins as far as far as pros and cons. They explained... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nervous about going on holiday alone and didn’t know what to expect. My Cruise director, Rachel, is very knowledgeable, very efficient and I was very impressed by the advice I received. She put... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières

Écrit par l'entreprise

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(269)

104 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have been recommended this company…

I have been recommended this company and persuaded not to use my usual agent. Rachel has responded quickly to all my questions and she has also secured a reduced price for the cruise next week. It's the Nuremberg/Frankfurt cruise leaving on the 23rd of December.
I am now looking at cruises for the Summer, already!
Christina

19 décembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Lovely review thanks, Christina. We bet you're super excited for your cruise on December 23rd with Uniworld. Please let us know how you get on and have a very Merry Christmas.

Noté 5 sur 5 étoiles

Cruise.se, for us the best.

Our first river cruise in 2024 was arranged by Rachel at Cruise.se, great experience so much so we have again booked for 2025. We would not book with another company because the help and advice from Rachel was the best, great company, great staff. Geoff Davies.

1 septembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Mr. Davies. As a small but growing company we massively appreciate your generous service and trust. We hope to help you book many more adventures. In the meantime we hope you have a fantastic Christmas and we look forward to your next cruise in September 2025.

Noté 4 sur 5 étoiles

This was a first river cruise and on…the river Danube

This was a first river cruise and on the whole we enjoyed our time on the River Danube and the Christmas markets. Information provided by Cru.se was very comprehensive and they were always willing to help with any questions we had

12 décembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks for your review, Rita. We're glad you enjoyed your Christmas Markets river cruise. Have a lovely Christmas.

Noté 5 sur 5 étoiles

River Cruise

We travelled on our first River cruise along the Rhine and absolutely loved it. We certainly plan to go on another one next year hopefully down the Danube. The cruise was with Riviera Travel and the whole experience was excellent, the food was superb and all the staff wonderful. Thank you for arranging.

15 octobre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

We're delighted you had a great time on the Rhine, Sue. If we can help arrange your Danube adventure please let us know. The Blue Danube by Riviera Travel is very popular with our customers. Have a wonderful Christmas.

Noté 5 sur 5 étoiles

Great experience

Rebecca was very helpful with sorting out quotes, and travel dates when we were deciding on a Xmas river cruise. We decided to go ahead and are looking forward to our holiday in Dec 2025.

2 octobre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

This time next year, Dawn....you'll be back from your Yuletide Markets River Cruise. We can't wait to hear how it went. In the meantime please get plenty of practice this Christmas in preparation for December 2025. Plenty of wine and cheese. All the best.

Noté 5 sur 5 étoiles

Cruising from Budapest to Amsterdam

Our Emerald cruise from Budapest to Amsterdam was excellent. Friendly staff, good fellow travellers and fine food.

11 juillet 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Great to hear you had a good time with Emerald Cruises, Geoffrey. We'll be coming up to your 1 year booking anniversary on January 2nd, 2025. Time for an other one? Have a wonderful Christmas.

Noté 5 sur 5 étoiles

First time river cruise.

The total experience was amazing from my first contact and booking, to the care by all the Boat's crew, wonderful food served at each sitting. The tours were well planned, and guides excellent. My favorite holiday and highly recommended.

12 septembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks for sharing your experience with us, Beryl. The Gems of The Danube from Scenic is one of our most popular itineraries and we're so glad you enjoyed it. We hope you'll get in touch when it's time to book your next river cruise. Have a brill Christmas, Beryl.

Noté 5 sur 5 étoiles

Brilliant

We have used cru.ise for a trip to Cambodia and Veitnam they were amazing from start to finish especially as I’m a nervous traveller, Rachel was wonderful at all times, we were so impressed we have used them again for this year trip thank you all at cru.ise

15 février 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Lovely review, Eleanor. We love seeing you off on your travels with Uniworld. We hope you had a ball in Vietnam and Cambodia and we're hopeful that the Castles Along the Rhine is just as magical. Roll on June 2025 and if you fancy a cheeky cruise in between just let us know. Merry Christmas.

Noté 5 sur 5 étoiles

Two cruises booked

We booked a river cruise with Crui.se in 2024. Rachel got us a great deal and looked after our booking throughout, updating us with all arrangements. On the strength of our experience with them we have booked a further cruise with them for next year. Definitely recommended for service and value

22 juillet 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks for your review, Stuart. You're becoming part of the furniture now. We're delighted you decided to rebook through us. July 2025 won't be far away. In the meantime have a great Christmas and if you need anything just give Rachel a bell.

Noté 5 sur 5 étoiles

Booking Cruise with Rebecca Mann

Booking: Riviera Duoro, Porto, Salamanca
Representative : Rebecca Mann
As a more 'mature lady' and never having been on any kind of water cruise I needed quite a lot support with my booking. My interaction with Rebecca was online and on the phone. The whole experience lasted a number of weeks with almost daily queries from me. Rebecca was always very polite, response to e-mails being almost instant, thoughtful with responses geared for my needs. I have now booked my cruise and feel that Rebecca has provided me with individually advice and I feel extremely happy with such an excellent service. I look forward to my cruise confident that I know what to expect and having confidence that I will really enjoy the experience.

29 novembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Hi Pamela. We appreciate you entrusting us to book your first cruise. What can we say, you're part of the family now! Next October will come around 'Quick' (excuse the pun). In the meantime please let Rebecca know if you have anymore questions. We're counting down the days until the Douro! All the best.

Noté 5 sur 5 étoiles

River Cruise - Paris to Normandy and Return

First time experience with the company and whilst I assume all of the agents would be suitably qualified, I can offer that Rachel Peers who has presided over my river cruise request has fully satisfied my requirements in putting together a travel package that my wife and I can look forward to with great pleasure. Her communication, her knowledge of the cruise and her friendliness made it very easy to warm to her and make the preparations and planning of such a cruise a pleasure to engage with her. Thank you Rachel. jfz

1 novembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks for your kind words regarding Rachel, Jose. We've passed on your feedback and she's delighted. We're sure you'll have an amazing time on the Seine next August. In the meantime if you have any questions please let us know.

Noté 5 sur 5 étoiles

The easy way to book a cruise

All sorted in 10 minuets and follow up email friendly and efficient

28 octobre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Short, sweet, and to the point, Martin. We appreciate you taking the time to leave us a review. All the best.

Noté 5 sur 5 étoiles

Excelent booking service

This is our first booking for a river cruise and Rachael has made it easy and straight forward. She has been helpful and answered all our questions in a friendly and approachable manner. We look forward to a great trip.

25 octobre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks so much for taking the time to leave a review, Heather. We can't wait for May 2025 and your cruise to the Black Sea. Hopefully it's the first river cruise of many, and we're glad to be part of your journey. Thanks a million.

Noté 5 sur 5 étoiles

RACHEL WAS A GODSEND

Ive sailed with Uniworld before but not on such a long cruise.
Rachel was a fantastic help, especially as I booked last minute. With only 7 days before departure, Rachel made sure I had everything sorted and received all my documentation in time.
She called me regularly to confirm I had received her emails and helped me action paperwork that needed to be taken care of.
She honestly made the whole process efficient and helped me keep calm about my last minute decision.
Will definitely call her next time Im booking a cruise.
Thank you so much Rachel.

4 octobre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks for the glowing review about Rachel, Jacqueline. We hope you had an amazing time with our friends at Uniworld. Rachel is always on hand to help with any future bookings. All the best

Noté 5 sur 5 étoiles

Rhine cruise

Rachel booked my Douro cruise last year for me and was so helpful, efficient, and very pleasant that I spoke to her on the 2nd October to book my cruise for next year and again she was so helpful and pleasant and had everything done in about 20 minutes - very quick I am really impressed with her and Riviera Travel are a super company to travel with

2 octobre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Great to hear that you've booked your next cruise with us, Joan. Rachel was over the moon when you decided to use us again. The Rhine Cruise to Switzerland is one of our most popular and we're sure you'll love it. All the best.

Noté 5 sur 5 étoiles

Very professional company.Rachel was…

Very professional company.Rachel was exceptionally helpful.Have travelled with Riviera travel previously,although not on a cruise. Everything ran smoothly.
Hopefully the River Cruise will be just as good!

20 septembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Lovely review, Mrs. Kingston. April won't be long approaching and we're excited to hear about your Seine adventures. Until then, let us know if you have any questions. Thanks

Noté 5 sur 5 étoiles

A helpful 'chat'

Rachel Peers was very helpful when we used 'chat' to find out about one of the Saga river cruises.

5 septembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Hey Jock. Thanks for taking the time to leave a review. Oh Rachel loves a 'chat' alright. Anything you need in the run up to your Saga cruise please let us know. Thanks a million.

Noté 5 sur 5 étoiles

New to river cruising

Being new to river cruising, I had little knowledge of what was involved and to be honest had a few concerns. Rachel was very knowledgeable and professional and fully explained and gave advice on all the options available taking into account our needs. She has a pleasant and friendly disposition and nothing was too much trouble for her. Thank you Rachel. We are very much looking forward to our cruise through France in September 2025!!

18 septembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Great review, Anita, and we're happy to hear that Rachel was so helpful. Roll on September 2025. Bon Voyage.

Noté 5 sur 5 étoiles

We are group of 4 we have never been…

We are group of 4 we have never been on a river cruise before I called Rachel who was so helpful it was all the help and guidance she gave that made us book she held the cabins we wanted until we could confirm everything we called separately and paid deposits. We had further questions which she answered and sent confirmation through with all the requests we had asked for looking forward to our trip next year. It’s so nice to be able to speak to someone who is confident and able to answer questions straight away thanks Rachel

18 septembre 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks for your lovely review, Tricia. Rachel had lovely things to say about your group. The Rhine is awaiting your arrival next August and will never be the same once you've set sail down it. In the meantime we're here to answer any questions you have and to help you make a list of must-drink cocktails from the menu. All the best.

Noté 5 sur 5 étoiles

Rebecca ,was very patient and helpful…

Rebecca ,was very patient and helpful in dealing with our holiday enquiries. Would definitely book through Rebecca again.

20 août 2024
Avis spontané
Logo de Crui.se

Réponse de Crui.se

Thanks for the feedback, Barbara. We're all excited for December to come around and hear about your wonderful Magnificent Europe trip with APT. Rebecca is on hand to answer any questions beforehand. All the best

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus