Crui.se Avis 

267
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Booking at short notice, Rebecca was helpful beyond belief. Not knowing how to download a Ryanair boarding pass for a flight from Manchester, she took pity on me, and offered to give up part of her... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed with the helpful advice and continued contact throughout my enquiry and booking. Both Carley and Rachel helped with potential cabins as far as far as pros and cons. They explained... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very nervous about going on holiday alone and didn’t know what to expect. My Cruise director, Rachel, is very knowledgeable, very efficient and I was very impressed by the advice I received. She put... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service was extremely efficient. We booked a last minute river cruise and within 24 hours we had all our documentation and everything was sorted. Carley was very helpful and looked into all the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières

Écrit par l'entreprise

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

267 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(267)

103 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Responsive and Helpful

We started a conversation in January with Rebecca and she really helped us with up to date information which influenced our final decision to sail with Viking yesterday. Thank you

28 février 2026
Avis spontané
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Réponse de Crui.se

Thank you for your review, Jane. We know it's a while away but you must be super excited for your Panama Canal Cruise. It's definitely on the bucket list. We're here in the meantime if you need anything. Thanks a million.

Noté 5 sur 5 étoiles

A big thank you to Rachel

A big thank you to Rachel, Rebecca and Carley for their help in finding a great cruise for us.

27 février 2026
Avis spontané
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Réponse de Crui.se

Thank you, Katheryne. Roll on July and your trip on the Danube with Riviera Travel. Have a great weekend.

Noté 5 sur 5 étoiles

Rebecca was very helpful and reassuring…

Rebecca was very helpful and reassuring when I discussed booking our cruise.

14 février 2026
Avis spontané
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Réponse de Crui.se

Thanks for your review, Jackie. You'll be ringing in the New Year on the Rhine before you know it. Have a great rest of your weekend.

Noté 5 sur 5 étoiles

Lovely and Friendly Service

Thank you so much for helping me sort and book my river cruise. Can’t thank Carley enough for answering all my many questions, Carley was brilliant throughout the process. Will definitely look to use Cui.se again and recommend.

12 février 2026
Avis spontané
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Réponse de Crui.se

Thanks for booking your cruise with us, Julie. The Romantic Danube feels very apt this time of year! We can't wait until July when you set sail with AmaWaterways. Carley is of course available if you have any follow up questions. All the best.

Noté 5 sur 5 étoiles

Douro Valley River Cruise

I cannot recommend Crui.se highly enough and in particular Rachel one of their travel specialists. She was so professional and knowledgeable about the river cruise we’d chosen and helped us to decide on the operator to travel with. She researched all our options and came back to us as she’d promised with a superb itinerary that completely fulfilled our remit. She gave us excellent guidance on decks and type of rooms to pick and better still all at a very good price. I feel like she took a lot of pressure from us “‘to get it right’ and cannot thank her or recommend her highly enough. As a result we definitely won’t hesitate to use them again. Thank you Rachel.

11 février 2026
Avis spontané
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Réponse de Crui.se

Thanks for your booking and lovely review, Sue. Great choice on the Lisbon extension by the way. The Douro will be lovely in June and we're sure you'll have a brilliant time with Riviera Travel. The Riviera Rose is one of their new ships and the reviews have been excellent so far. If you need anything please let us know but we'll be in touch with more details closer to your departure date. Have a great weekend.

Noté 5 sur 5 étoiles

Rebecca of Crui.se.com

Rebecca of Crui.se.com was more than helpful. She scoured the available options and responded to each of my questions and requirements. In the end she came up with a cruise that I was not previously aware of but which suited all my
needs - the flights, the dates, the route, the cabin and the price. Well done all round!

6 février 2026
Avis spontané
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Réponse de Crui.se

Good stuff, Bill. We're glad that Rebecca could source what you were looking for and a really good price for a very popular solo cruise too. We're excited to hear how you get on with AmaWaterways on the Rhine in July. Please let us know in the meantime if we can do anything else for you. Have a good week.

Noté 5 sur 5 étoiles

Very friendly and professional help…

Very friendly and professional help from Rachel. She was happy to answer all our questions fully and without rushing it.

30 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for your review, Brian. We try not to be pushy and are very happy that Rachel could help you get your Danube River Cruise booked with TUI for October. Have a brilliant weekend.

Noté 5 sur 5 étoiles

Rachel really made the booking as easy…

Rachel really made the booking as easy as possible with her friendly manner . It’s not easy booking when you have 3 seniors going away . One of them my Mother of 92 years old .. taking her 1st river cruise . What I really appreciated from Rachel was her support and emails that arrived on time and phone calls . A realiable and honest experience and I can only highly recommend this company .

25 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for your lovely review, Jennifer. Booking a river cruise isn't easy at the best of times to be honest and I'm glad Rachel was so helpful. We can't wait to hear about your mother trailblazing around the Danube in July. We know you'll have a wonderful time with AmaWaterways. If you need anything in the run up or have any special requests please let Rachel know and we'll do our best to sort. All the best.

Noté 5 sur 5 étoiles

First class experience

Never thought booking a cruise(when you have never done it before) could be so easy. Thanks to the amazing Rebecca. So knowledgeable, so helpful to firsttime novices.I am so reassured now about this wonderful trip she has found for us. She knew exactly what we wanted and on top of that found a top of the range deal to suit our budget. So grateful, thanks for all your hard work.

24 janvier 2026
Avis spontané
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Réponse de Crui.se

Firstly, thank you so much for making your booking with us, Barbara. Secondly, for your wonderful review. Wow, you got a great deal on the Romantic Danube, hats off to Rebecca there. You're going to love cruising with AmaWaterways, they'll take great care of you and Kathleen. If you need anything please let us know but Rebecca will be in touch shortly. Have a great (not too rainy!) rest of the week

Noté 5 sur 5 étoiles

Excellent service

I came across Crui.se by accident when following a link to a river cruise that I was interested in. I was a bit sceptical about it being genuine at first. I left my details and later on that day received a call from Carley. The cruise I was interested in didn't fly direct from Scotland but Carley said that she could look to see who did. She asked what my budget was, when I wanted to go & what kind of accommodation I wanted. She said that she would look to see what was available and email me some quotes. Very shortly after I received said quotes to browse. By the time I'd dithered about emailing some further questions to Carley the date I was thinking of had gone. Carley then looked & found different dates for the same cruise. It was actually cheaper & had more cabin choice. I went ahead and booked & saved myself £260 compared to booking directly with the cruise company. This will be our first river cruise & if it goes as smoothly as the booking process it will be great. Carley was friendly, informative and there was no hard sell. Would definitely use again if booking another cruise.

22 janvier 2026
Avis spontané
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Réponse de Crui.se

What have we done to deserve a customer like you, Sybil? Wonderful review and great to hear about the full journey you've been on with Carley. You've picked a stunning itinerary for your first river cruise. You'll get to see Budapest, Bratislava and Vienna. It's like the ultimate multi-city break. We can't wait for July to see how you get on and in the meantime please let us know if you need anything. All the best.

Noté 5 sur 5 étoiles

Lovely people to deal with,very helpful…

Lovely people to deal with,very helpful in booking our River Cruise,answered all our questions,very professional.

21 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for your booking and your review, Dorothy. We can't wait to wave you off in July on your Danube adventure. We just need to get through January which is taking forever and then your cruise is just around the corner. Have a great day ahead.

Noté 5 sur 5 étoiles

Excellent Service - Highly Recommended

This is our first time booking a river cruise and we couldn't have found a more proffessional, knowledgable and friendly company. Rebecca has excellent knowledge of the river cruise companies and itineries and helped us with our selection & confidence to book our 2026 Christmas Cruise. Thank you to everyone at CRUI.SE we are very glad we found you & looking forward to our river cruise :)

15 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for your great review, Mr. Pinchbeck. We know that you'll love Christmas on the Danube this year with Riviera Travel. I know it seems a while away but it won't be long coming around (we won't break out the Christmas songs just yet, though). In the meantime Rebecca is here to answer any questions you may have. Thanks a million.

Noté 4 sur 5 étoiles

A really helpful member of staff that…

A really helpful member of staff that answered all my questions & made the booking process for a very special anniversary cruise a breeze.

14 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for your kind review, Wendy. We hope you have a wonderful time on the Imperial Danube with VIVA next June. If you have any questions in the meantime please let us know.

Noté 5 sur 5 étoiles

New Client

I have recently booked a cruise with your company. Could you please pass on my thanks to Carley, a member of your team. She is very helpful, knowledgeable and professional. She is a credit to your organisation. Thank you Carley.

Kind regards.

Tom Brady

6 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for your review, Mr Brady. May's just around the corner (although the first 14 days of Jan has felt like 2 lifetimes). The Douro will be lovely that time of year, warm enough to sit out with a glass of wine in hand. I've passed your kind feedback onto Carley who'll be in touch closer to your departure date with more info. All the best.

Noté 5 sur 5 étoiles

We phoned Rachel Peers with an enquiry…

We phoned Rachel Peers with an enquiry about a River Cruise last Saturday. She was extremely friendly, informative and helpful and applied no pressure whatsoever. She agreed to call us back to discuss further on Monday (yesterday) and did so at the appointed time true to her word. We did secure the booking with Rachel who emailed us with all the relevant information and made us feel that we are really being looked after!

12 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks so much for your kind review, Sharon. We're so appreciative that you made your booking with us. June awaits and we're sure you'll have a wonderful time on the Rhone with Riviera Travel. This itinerary is somewhat of a hidden gem and we're excited to hear how much you love it. Please let us know if there's anything else in need but we will be in touch with more info closer to your departure date. Thanks a million.

Noté 5 sur 5 étoiles

Great company

Rachael was extremely helpful and knowledgeable. Went out of her way to understand our specific needs and found the ideal cruise at a competitive price and ideal dates.
We would use this company again without any hesitation.
Thank you

9 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for taking the time to review your service, David. From what I hear Rachel could hand post the tickets to you as she lives just around the corner (it's the house with the music blaring at all hours!). You've chosen a great cruise in July with Avalon and certainly something to look forward to. Have a great weekend and we'll be in touch.

Noté 5 sur 5 étoiles

This was my first time of dealing with…this cruise company

This was my first time of dealing with this company.
The attention to my requirements was exceptional and the service provided was very courteous

5 janvier 2026
Avis spontané
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Réponse de Crui.se

Thank you, Keith, and may we say that your review is both exceptional and courteous also. You're in for a treat on your Rhine Festive cruise in December. A great mix of beauty (Rudesheim and Koblenz) with vibrant cities (Frankfurt, Cologne and Dusseldorf). We're very jealous. Anything you need please let us know. All the best.

Noté 5 sur 5 étoiles

Really friendly service over the phone

Really friendly service over the phone. No waiting on the line. Offered some helpful advice and booked my cruise at a great price discounted from the original. Very happy.

6 janvier 2026
Avis spontané
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Réponse de Crui.se

Thank you, Alan. I think you hold the record for the quickest cruise booked. I saw your call come through, went for a cup of coffee and you'd booked by the time I got back. We're so appreciative that you chose to book with us and we hope you have an amazing time on the Danube with TUI in April. We'll be in touch. Thanks a lot.

Noté 5 sur 5 étoiles

Fantastic customer service. Many thanks Rachel.

We spoke with Rachel today who was a mine of information. This is our first cruise so it was very reassuring to speak with someone who was so knowledgable and keen to help. Rachel was very friendly and put us at ease immediately. We will definitely be booking all future cruises with Crui.se.

5 janvier 2026
Avis spontané
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Réponse de Crui.se

Thanks for your lovely review, Deborah. We're sure your first cruise will be magical on the Danube with Riviera Travel. You'll be in for a treat while travelling over Christmas and please be sure to let us know how you get on (we expect lots of pics). In the meantime if we can do anything else for you then please let us know. Thanks a million.

Noté 5 sur 5 étoiles

Two couples trying to book a cruise together

We were two couples trying to book a cruise but were struggling to pull everything together. A quick evening call to Rachel set things in motion and by the morning we had the answers we needed to book it all up with Rebecca. Thank you both very much!

31 décembre 2025
Avis spontané
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Réponse de Crui.se

Thanks for your review, Mr Mackie. Rachel and Rebecca were happy to help and we hope that you and the Hadley's have a wonderful time on the Danube in May with Viking. We're here in the meantime if you need anything. Have a great weekend.

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