The Cruise Line Avis 

Lauren was helpful, knowledgeable and speaking with her was very straightforward.

We made another booking and it was flawless. Paul, Charlie and Anne are a super team who always give 100% to ensure complete satisfaction.

Well done!

Our second time using The Cruise Line and it has been, as before, seamless. Such a pleasure to be working with Benedict who has a wealth of knowledge, who is quick to answer any questions and is so pleasant to speak to on all things cruise-related. Wonderful service - professional and helpful. Perfect!

Our cruise consultant Lynne was very efficient and professional. She responded to our enquiries very quickly and answered our questions fully. As newbies to cruising, her advice was very welcome and the booking process was easy. I will most definitely use The Cruise Line again and can recommend it unreservedly.

I have to admit I’d never heard of this company before we’d always used our familiar company but when they couldn’t help I looked around for the cruise we wanted…I’m glad I did Jess was so helpful and efficient she got a competitive price and always emailed when she said she would rang when she promised and was there when she said she would be…all round great experience. Will recommend to family and friends and will use again.

This is the second time I have used the cruise line. Louisa has been super efficient on both occasions, going to extraordinary lengths to find exactly what I wanted as a solo traveller.

Nikki who assisted us in both booking our original cruise was extremely helpful , efficient and professional and due to unforeseen circumstances we needed to amend our booking moving it to next year. Nikki and her colleagues made the process seamless. Thank you.
The telephone access to the team is also fantastic a refreshing difference in this digital age.

Personal helpful service from Paul. Good explanations and reassurance

Super efficient and wonderfully helpful. They know what is being sought.

Second booking with The Cruise Line. Lauren was terrific. Quick, efficient and always friendly and helpful. After my enquiry cabins, flights and hotel rooms were held until finally decided and confirmed 4days later - excellent service!

Booked cruise with cruiseline because we have done it before and had noo problems.

We have just made a cruise booking on Explora 11 with Lauren as our booking agent.
We have used Lauren when booking previous cruises & always had exceptional service. Our latest booking was no exception. Lauren was able to secure direct flights in and out of Athens and gave us several options of pre-cruise hotels. Lauren is extremely professional and makes the whole process seamless. All documentation including airline bookings arrived promptly. Cruise package price was very competitive. Would highly recommend.

Very pleasant agent, who explored various options and came up with something much much better than we'd be quoted elsewhere.

Lauren was very helpful in providing details about two potential holidays I was thinking about. She was patient and understanding when I needed time to think about things and was able to extend a 'hold' on the holiday until I was happy with my choice.
Additionally she suggested information for tours and filling my time before a flight. Very helpful, thank you.

Excellent customer service from Benedict. He explained our two cruises thoroughly.

Dealing with a particularly pleasant and helpful consultant able to very satisfactorily answer our questions. Many thanks

Very pleasant and helpful. Managed to answer all out queries and organise extra items needed.

Very good service from Lauren .Dealt with our bookings very well.

Nikki.😀
Helpful,knowledgable,efficient,friendly.